InfoWorld articles from March 2002

InfoWorld archives from March 2002

Siebel CRM on the go.(Brief Article)(Product Announcement)
March 25, 2002... Siebel this week unveiled Siebel eCommunications 7 for Mobile Carriers, designed to enable carriers to store and update customer data and profiles; identify high-value customers and customers with high propensity to churn; and segment the...

CRM, billing melded.(Brief Article)(Product Announcement)
March 25, 2002... Amdocs unveiled this week an integrated CRM and billing solution for communications service providers. The The Amdocs ClarifyCRM is designed to offer an integrated solution for both the front and back office with "out-of-the-box" integration...

Adobe shrinks Reader.(Brief Article)
March 25, 2002... Adobe Systems will release an updated version of its popular Acrobat Reader software on Palm PDAs by the end of June, the company said this week. The new version will add support for secured PDF files through the use of password protection...

Commercial StarOffice.(Brief Article)(Product Announcement)
March 25, 2002... Sun Microsystems' StarOffice 6.0 will come with enhanced features and added support, but unlike previous versions, it will not be available for free. Along with Version 6.0 of the office suite, due out in May, Sun will throw in "support...

Truly noteworthy - Version 6 enhancements give Notes and Domino shops reason to cheer.
March 25, 2002... THERE'S AN OLD joke that claims the way to recognize a pioneer is by the arrows sticking out of his back. That's certainly been the fate of Lotus Development since IBM acquired it in 1995. Once a thriving titan of the software industry, Lotus...

E-mail seeks app unity - Connaissance, IzyMail push e-mail, integration of enterprise applications.(Product Announcement)
March 25, 2002... INTEGRATED E-MAIL AND enterprise applications are coming closer to reality as integration vendors seek to roll out software designed to leverage existing investments. Aiming to establish a bidirectional data flow between e-mail and CRM...

Search systems seek to boost ROI.(Product Announcement)
March 25, 2002... MORE THAN A mere convenience, effective and secure search tools are becoming a necessity for budget-strapped, data-laden enterprises. To that end, search technology vendors are bolstering their offerings, equipping companies to better manage...

Keeping score - SportsLine.com CTO outsources Web analytics and sticks to its core competency -- publishing sports news.
March 25, 2002... DAN LEICHTENSCHLAG, CTO and COO of SportsLine.com, loves the action of helping run a high-powered sports Web site affiliated with organizations such as the NFL, the PGA Tour, and CBS Sports. Although SportsLine.com could plug into the...

A service to lean on.(Interview with Grand Central CTO John McDowall)
March 25, 2002... Grand Central CTO offers mediation service to help companies manage multiple integrations GRAND CENTRAL IS trying to carve out a space as a neutral third-party service dedicated to handling transactions among multiple companies. As part...

Split personality.(Brief Article)
March 25, 2002... In a poll of 55 members of the InfoWorld CTO Network, the majority of respondents report that their primary IT function centers on revenue growth. Copyright (c) 2002 InfoWorld Media Group Inc.

Java under siege - The duo of Java the language and J2EE the platform has come into its own, but now faces a challenge from the emerging Web services model.
March 25, 2002... AS SUN MICROSYSTEMS heads into its annual JavaOne developer conference this week in San Francisco, it has become abundantly clear that Java may not have fully realized its potential, but it has succeeded at forcing Microsoft to stand up and...

Java, XML, and Web services - Now that the Java platform has finally embraced XML, the real work of business integration can begin.
March 25, 2002... SIMPLE TEXT MESSAGES, readable and writable by people and computers, live at the core of every successful Internet application. XML seeks to grow the expressive power of these texts while preserving their accessibility. Java, although born to...

Is Sun good for Java? Sun's struggles to control Java's evolution have some questioning the relationship.
March 25, 2002... IN THE OPINION of most observers, Java owns the enterprise software market. It achieved that ownership primarily through the worthwhile efforts of heavyweights Sun Microsystems, IBM, and BEA Systems. J2EE (Java 2 Enterprise Edition) has...

OASIS hones Web services standards - Vendors focus on improving interface and content delivery for users.
March 25, 2002... LOOKING TO TAKE Web services protocols higher up the interoperability stack, two groups within the Organization for the Advancement of Structured Information Standards (OASIS) are developing specifications for content delivery and end-user...

Concerns arise inwake of HP vote - Apparent merger approval leaves IT executives unclear on future of product lines.
March 25, 2002... ENTERPRISE IT executives and users now face the prospect of waiting to discover the future of Hewlett-Packard's and Compaq's product lines after HP CEO Carly Fiorina this week declared victory in the crucial shareholder vote to approve HP's...

IBM inspires Tivoli makeover - Tivoli strives for 'business impact management' with IBM's platform technology.
March 25, 2002... IBM'S TIVOLI UNIT is set to make over its entire line of offerings as part of a broad effort to extend network and systems management capabilities across the Internet. Beginning this spring, Tivoli will begin to embrace a variety of IBM...

Identity doors open up - Novell, Sun attempt to cut individual authentication keys.
March 25, 2002... INSPIRED BY THE promises of Web services, a growing band of vendors is developing identity management plans in an effort to snare a leadership position in the user authentication space. Sun Microsystems and Novell are the latest to drive...

Quick, secure access - In mere minutes, remote workers can roam the company network via Neoteris Instant Virtual Extranet.(Evaluation)
March 25, 2002... PROVIDING REMOTE ACCESS to partners and employees is necessary in today's distributed business environment. Employees want to work from home or at least to have access to their e-mail accounts when traveling. For the sales team partners,...

ABOVE THE NOISE: CTOs have all the fun -- and money, too - If you're not a CTO yet, here's an opportunity to make an investment in your career.
March 25, 2002... REGARDLESS OF THE current state of the economy, a senior-level job in IT is still one of the more rewarding jobs a person can have. On one level, you get a ringside seat to watch the social, political, and economic effects of technology...

NOTES FROM THE FIELD: Opening a can of worms.
March 25, 2002... AMBER IS MAD at her brother-in-law because she wants to plan a surprise party for her twin sister, and he is not cooperating. "Amber, he is her husband," I offered as devil's advocate. "Why do you always side with him, anyway?" Amber...

WINDOW MANAGER: Symbian cell-through - Nokia and Sony are poised to out-market Microsoft in sales of gizmos to 1 billion users.
March 25, 2002... HANNOVER -- I'VE traveled to this German city to cover developments of interest to Windows users at CeBit, indisputably the world's largest computer trade show. More than three-quarters of a million souls wander its 27 convention halls each...

THE OPEN SOURCE: Under a Big Blue Sun - Rather than leaning on marketing hype, IBM and Sun must let their products speak for themselves.
March 25, 2002... IF YOU PERUSE Sun's marketing materials from time to time, you may have heard the news. Sun says Linux should not be used on mainframes. It seems that Linux on a mainframe is not cost-effective -- at least if you are Sun and you don't make...

SECURITY ADVISER: File-sharing warnings - Morpheus and other p-to-p file-sharing programs may be hazardous to your network's health.
March 25, 2002... PEER-TO-PEER file swapping networks have been growing in popularity ever since Napster emerged, with Morpheus, Gnutella, and Kazaa being the more popular options in use today. In addition to the copyright issues and bandwidth problems these...

STORAGE INSIDER/CTO TEST CENTER: A tale of two vendors - Fibre Channel stalwarts Brocade and McData should focus on simplicity, not bickering.
March 25, 2002... REMEMBER THE CLASSIC Dr. Seuss tale of the North-going Zax and the South-going Zax? The two identical creatures meet face-to-face, stopping in their tracks. But both are too proud and stubborn to change their course or move aside, so they...

WIRELESS WORLD: IM, No.1 with a bullet - A recent study shows instant messaging edging out e-mail as a priority for wireless developers.(Winter 2002 Wireless Developer Survey)
March 25, 2002... EVANS DATA, THE only company I know that surveys the developer community, is out with its latest: the Winter 2002 Wireless Developer Survey. This survey is critical for the biggest mobile-device vendors and ISVs that are willing to pay...

ENTERPRISE STRATEGIES: Arrogance is out - The tight economy and wary IT management are finally making pushy vendors face the music.
March 25, 2002... WHAT'S THE LAMEST pick-up line you've ever heard? I'm not referring to the utterances of an inebriated lothario 10 years your senior. Rather, I'm talking about the tactics employed by vendors and suppliers as they desperately vie for a taste...

CTO CONNECTION: E.T., phone home - Reining in your company's phone system can keep a far-flung workforce operating in the same galaxy.
March 25, 2002... ON A TYPICAL day, I spend almost two hours commuting in my car. Such a commute encourages all sorts of bad habits: reading e-mail on my BlackBerry while driving, participating in conference calls, and even worse, actually responding to e-mail...

SURVIVAL GUIDE: Older, but clearly wiser - Age discrimination may be a reality in the corporate world, but there are still ways to get that job.
March 25, 2002... A RECENT COLUMN proposed that reverse age discrimination is as real as forward age discrimination, and that both are really mismatches between expectations and reality. In it I stated that gray hair and exposed scalp are de rigeur for...

THE GRIPE LINE: First Amendment blues - Some readers think corporations have the right to stifle critics or unfavorable comments about their products.
March 25, 2002... RECENTLY I POSED the question of whether First Amendment freedoms could get lost in the fine print of end-user license agreements. From the response I've seen from some readers, I fear the answer may be yes. Too many software customers may...

AHEAD OF THE CURVE: Write once, sue many II - In the corporate potboiler genre, another look at competitive strategy, legal wrangling, and good old-fashioned greed.
March 25, 2002... LAST WEEK WE took a look at Allchin in Wonderland, the stylish romp through innovation in monopoly disguised as a court deposition. This week, as JavaOne begins in San Francisco and the Microsoft/Department of Justice remedy hearing continues...

Sun adds to Java puzzle - Developers study picture before full Web services support arrives.
March 25, 2002... FACING AN UPHILL battle against Microsoft's .Net platform, Sun Microsystems next week will detail its forthcoming J2EE (Java 2 Enterprise Edition) 1.4 specification and a second prerelease version of its Web services developer pack. ...

Blue Titan rises to hit middleware - Web services infrastructure vendor emerges to address asynchronous messaging.
March 25, 2002... ANOTHER PLAYER will weigh in on the Web services infrastructure business this week with the launch of Blue Titan Software at the PC Forum Conference in Scottsdale, Ariz. Blue Titan is being formed in the wake of a merger between startup...

IBM, iPlanet, Oracle brew fresh Java - JavaOne show serves as launch platform for new Java, Web services offerings.
March 25, 2002... IBM, IPLANET, AND ORACLE will attempt to move their respective Web services strategies forward at JavaOne this week, unwrapping new products to offer developers a smoother way to create, deploy, and integrate Web services. Working in...

Simplified Web services - BEA's WebLogic Workshop offers developers of all stripes an easier path to building and testing Web services.(Evaluation)
March 25, 2002... AS WEB SERVICES move from promise to reality, developers need tools that can help them decrease the technology ramp-up time and speed up deployment to keep costs in check. A new development framework from BEA Systems, WebLogic Workshop,...

Extending the reach - Sun's Forte for Java 4.0 promises to ease creation of Web services, hybrid systems, and wireless applications.(Evaluation)
March 25, 2002... FOR MANY PROGRAMMERS, choosing development tools is something akin to a religious experience. Yet for IT executives who are setting the development tools strategy, the choice more often than not comes down to how well a tool matches corporate...

BPO bound for Bombay - Companies see savings in moving business processes to India.
March 25, 2002... SEEKING TO CUT costs in today's sluggish economy, U.S. and European companies are capitalizing on the latest buzzword in India: BPO (business process outsourcing). Starting with call centers and other CRM services, companies are either...

Akamai content to deliver - Enterprise strategy to offer content delivery network hosting behind the firewall.
March 25, 2002... FACING STIFF competition from upstart CDN (content delivery network) rivals, Akamai Technologies is on the offensive with a raft of offerings planned for enterprise customers. Akamai plans to make available this year a technology that...

Software maker stamps Microsoft Passport.(OpenNetwork Technologies)(Brief Article)
March 25, 2002... Microsoft has found a partner in its efforts to recruit enterprise customers to embrace its single sign-on service Passport behind the corporate firewall. OpenNetwork Technologies, a maker of network identity management software, said this...

CTIA pleads wireless case to government.(Cellular Telecommunications and Internet Association)(Brief Article)
March 25, 2002... At the Cellular Telecommunications and Internet Association annual wireless convention this week, CTIA president and CEO Tom Wheeler called on the government to allocate 120MHz of spectrum for new wireless services, and to not impose a...

Tenzing offers airborne wireless services.(with Baker Electronics)(Brief Article)
March 25, 2002... Tenzin Communications is teaming with Baker Electronics to offer CabinLink, an in-flight, e-mail and Internet browsing service for corporate and private airline passengers, the companies announced this week. The software and services from...

IBM sparks portal with 23 new partnerships.(Brief Article)
March 18, 2002... IBM last week announced 23 new partner vendors to its Portlet Provider Offering program, designed to deliver a diverse set of capabilities into its WebSphere Portal Server. The partnerships with vendors such as Vignette, i2, Information...

Palm touts handheld Web browser.(Brief Article)
March 18, 2002... Palm last week unveiled a branded Web browser that it said is optimized for handheld devices. The handheld maker said that its new product boasts all the standard functions users have come to expect from a browser, including the ability to...

Informative acquires CRM vendor Recipio.(Brief Article)
March 18, 2002... Infomative, a customer feedback solution company, announced plans last week to acquire customer dialogue interpretation vendor Recipio and fold its technology into a new suite of products. The new Informative c-Feedback Suite is designed to...

Flexible messaging - KnowNow Event Router relieves cross-platform application integration woes.(Software Review)(Evaluation)
March 18, 2002... CHIEF AMONG THE challenges facing enterprise developers is a task most people assume was mastered long ago: messaging. Not messaging in the sense of e-mail or other person-to-person collaboration but messaging between applications. Shipping...

CRM evolves upward - Prominent vendors tailor offerings to health care, CPG, and other industries.
March 18, 2002... RATHER THAN deploying generic CRM applications, many enterprises are opting to purchase vertically oriented solutions with boilerplate, industry-specific functions, thereby minimizing customization. CRM vendors such as Siebel, PeopleSoft, and...

EAI accepts vertical challenge.(enterprise application integration)
March 18, 2002... CONTINUING THEIR march up the application stack, EAI (enterprise application integration) vendors are rolling out suites designed for business processes common to vertical industries such as health care and financial services. In...

CRM vendors unfold architecture plans.
March 18, 2002... E.PIPHANY AND PEOPLESOFT are launching new versions of their CRM solutions -- boasting a new J2EE (Java 2 Enterprise Edition) and mobile architecture, respectively -- aimed to deliver enterprises deployment flexibility. E.piphany next...

Funding the future - Government grants bridge the private VC gap for high-risk and high-return IT R&D.
March 18, 2002... CTO DALE SKEEN had knocked on the doors of many a risk-averse investor before he happened upon a federal funding program friendly to the complex ideas for integrating commercial systems at his company, Vitria. Although under heavy...

In-house reliability - Salesforce.com CTO builds a system he hopes will transform the way ASPs function.
March 18, 2002... SALESFORCE.COM CTO Dave Moellenhoff built his company's system from scratch, and he maintains it in-house on the theory that minimizing dependency on outside vendors makes his company's service more reliable. "When you're running a...

Processed for growth.(Brief Article)
March 18, 2002... With an emphasis on cost-cutting and streamlining functions in many organizations, the business process automation market is expected to grow. Copyright (c) 2002 InfoWorld Media Group Inc.

Living on the edge - By pushing content to the far fringes of the WAN, content delivery networks are helping enterprises boost performance and shave costs.
March 18, 2002... What began with Victoria?s Secret may soon be coming to a WAN near you. Since the late 1990s, high-traffic Web sites have used CDNs (content delivery networks) from companies such as Akamai and Digital Island to help them handle peak loads...

An open alternative - Free OpenNMS has the right price but isn't quite ready for larger, multisegment networks.(Software Review)(Evaluation)
March 18, 2002... WHEN EVERYTHING'S WORKING properly, a network manager is as busy as the Maytag repairman. Unfortunately, that nirvana has become harder to reach in recent years. Although current network equipment is more reliable than gear available five...

HP, Sun mend platform SPINE - Web services management gains attention as vendors rush to address development shortfall.
March 18, 2002... ATTEMPTING TO PLUG a critical hole exposed by the development of Web services, Sun Microsystems and Hewlett-Packard have joined forces to create a management platform for Web services environments. The initiative addresses a key...

Novell applies SOAP - eDirectory grabs BrainShare with Web services push.
March 18, 2002... NOVELL HOPES TO claw its way back into the industry limelight at its annual user conference in Salt Lake City this week with its revamped eDirectory aimed squarely at Web services. BrainShare will usher in the open beta of eDirectory 8.7,...

SAN centerpiece - Brocade sharpens performance, manageability on its 16-port switch.(Hardware Review)(Evaluation)
March 18, 2002... VARIOUS DEVICES PLAY vital roles in building a SAN (storage area network). Hubs and loop switches are the SAN entry point for legacy devices; fabric switches are the backbone of the network; and director- class switches combine the...

3Com switches core gear - Expandable, resilient technology offers unified switch management.(3Com XRN network switching software , 3Com Switch 4060 Gigabit switch and 3Com Switch 4007R modular enterprise core switch)(Product Announcement)
March 18, 2002... ATTEMPTING TO BEEF UP its core enterprise offerings, 3Com has introduced technology that permits network administrators to manage multiple 3Com core switches as a single network element. "This offering should serve notice [that]... ...

Linux systems face security flaw.(Brief Article)
March 18, 2002... Buffer overflow in a library common to most Linux systems could cause a serious security hole that allows those systems to be remotely attacked and taken over, according to security alerts issued separately this week by Linux security firm...

Extreme packs big switch into little box.(Extreme NetworksSummit48si)(Brief Article)(Product Announcement)
March 18, 2002... Extreme networks has achieved extreme density with its latest 48-port edge routing switch, a standard rack-mounted box 1U (1.75 inches or 4.4 centimeters) high. Into that space, the Summit48si crams 48 10/100Mbps Ethernet ports and two...

Concord, Vanguard tout managed services.(Concord Communications eHealth 5.5)(Brief Article)(Product Announcement)
March 18, 2002... Targeting large and geographically distributed enterprises, service providers, and telecommunications companies, Concord Communications has announced eHealth 5.5. The software enhances the product's scalability to allow service providers to...

The company Internet - Flexible, XML-based NetPoint has the right stuff for controlling remote network access by anyone, anywhere.(Oblix's network security software)(Evaluation)
March 18, 2002... MAKING CORPORATE APPLICATIONS available via the Web is the order of the day for many IT shops, which are also clamoring to provide better integrated solutions to employees, customers, partners, and suppliers. But whenever you open up the...

Iomega Zips off to file first NAS attempt.
March 18, 2002... IOMEGA THIS WEEK will attempt to leverage its Zip drive heritage and move into the midsize NAS (network attached storage) market with a family of rack-mountable NAS servers. Expected to arrive within 60 days, the 1.75-inch high NAS...

NOTES FROM THE FIELD: Master of his domain.
March 18, 2002... THIS LITTLE PUPPY, Apache, is growing fast. Airedales being new to me, I thought the pup was big already, but Amber tells me he will get much bigger. "I love the big dogs," she said. The harder they fall The biggest support for Java...

WINDOW MANAGER/CTO TEST CENTER: XP bandwidth brouhaha - Windows XP's little-known QoS scheduler generates a surprising amount of noise.
March 18, 2002... THE NEWNESS OF Windows XP -- with its sometimes addled approach to license restrictions, copy protection, and security -- lends itself to confusion. Reader Tom Gleason sent me an example, quoting Web sites that claimed XP needlessly consumes...

THE OPEN SOURCE: An open request - Hardware vendors: It's time to open up the code to the drivers behind your brain-damaged devices.
March 18, 2002... WHEN I FIRST started using Linux back in the Dark Ages (1995), you had to choose your hardware carefully. Although most motherboards and disk drives of the day worked with Linux, add-ons such as sound cards and video cards had to be carefully...

SECURITY ADVISER: Security best practices - Ever wonder who makes the rules when it comes to figuring out optimal security parameters?
March 18, 2002... MANY ORGANIZATIONS would be fairly immune to (and better prepared to deal with) some of the newest security issues if they followed security best practices. The first problem, of course, is determining what exactly security best...

WIRELESS WORLD: Dawn of a new database - Wireless users put a strain on traditional databases, and transactional databases are fitting the bill.
March 18, 2002... ORACLE MAKES AN OK database. Microsoft's SQL Server and IBM's DB2 aren't bad either. But as data gets collected over wireless and the demand for a warp-speed response increases, all of these well- established -- dare I say, old-time --...

STORAGE INSIDER/CTO TEST CENTER: Unmanageable SANs - Comprehensive storage management software finally arrives, but now may be too soon.(Fujitsu Softek's Storage Manager and TrueSAN's CloudBreak)(Product Announcement)
March 18, 2002... WEARY STORAGE administrators rejoice, because the first comprehensive storage management solutions are finally here. Fujitsu Softek's Storage Manager and TrueSAN's CloudBreak software deliver a range of functionality, including data...

ENTERPRISE STRATEGIES/CTO TEST CENTER: The message medium - In the EAI messaging space, Sun's Java Message Service is a winning approach.
March 18, 2002... RECENT INTEREST IN Web services has refocused IT's attention on EAI (enterprise application integration) middleware. In integration projects, no software component is more important than messaging. Every new project poses challenging...

CTO CONNECTION: A good beginning - CTOs should approach their first days on the job with a strategy that puts first things first.(Column)
March 18, 2002... IN THIS COLUMN, I have written regularly about how to become a CTO and the mind-set of the successful CTO. As I approach my one-year anniversary at InfoWorld, I have been reflecting upon the last year, and in doing so realized that one of the...

SURVIVAL GUIDE: Passport to prosperity? When considering micropayments, weigh carefully how the system changes the economic balance sheet.
March 18, 2002... EVER WONDER WHY the health care industry is such a mess? Here's one reason: The customer, consumer, and wallet have no interests in common. Customers, you'll recall, make buying decisions. So who makes the buying decision in a...

ABOVE THE NOISE: Fear and loathing of Web services - Major software vendors may give lip service, but they fear the implications of Web services.
March 18, 2002... IF YOU LISTEN very carefully, you can hear the sound of large application software vendors damning Web services with faint praise. Just about every software vendor has announced support for Web services on some level, but most of that support...

THE GRIPE LINE: Come on down! Readers respond with gusto "Name That Vendor," a game everyone with maintenance issues is invited to play.
March 18, 2002... The results are in from our first round of "Name That Vendor," and I think we did quite well. You will recall a few weeks ago I presented descriptions from four readers of "Maintenance Manipulations" they'd experienced, and asked readers to...

AHEAD OF THE CURVE: Write once, sue many - This juicy corporate tale has all the dramatic elements you could want for the perfect weekend read.
March 18, 2002... I GOT A CALL from an old friend the other day, and in the course of catching up he asked whether I'd been doing any reading for pleasure. I had to laugh -- between weblogs and Beatle biographies, I barely have time to finish the paper...

Serving the Holy Grail - Server, networking, and storage unity fuel datacenter dream.
March 18, 2002... LED BY IBM, a range of industry players is expected to deliver later this year a variety of solutions that promise to lower the inherent costs associated with running distributed computing environments. As enterprises seek a unified...

Microsoft, SAP, DT enter mobility partnership.(Brief Article)
March 18, 2002... Extending itself further into the mobile space this week, Microsoft partnered with SAP and Deutsche Telekom (DT). In April the companies will launch a joint portal for mobile devices, dubbed T .Net, and develop services for it. Microsoft also...

HP, NTT, Philips to offer streaming media.(Brief Article)
March 18, 2002... Hewlett-Packard and NTT DoCoMo plan to show off the first results of their partnership to stream media on mobile phones next month. The companies are designing a prototype content delivery network for streaming video over NTT's infrastructure...

Siemens ships dual-mode wireless telephone.(Siemens S47)(Brief Article)(Product Announcement)
March 18, 2002... Siemens will introduce a dual-mode wireless handset, the S47, in the United States this month that will enable a transition to GSM (Global System for Mobile Communications). The Munich, Germany-based company said the new device will support...

Expanding the sphere - IBM adds productivity enhancements to its team- based J2EE and Web services development environment.(WebSphere Studio Application Developer 4.0)(Evaluation)
March 18, 2002... SUCCESSFULLY MANAGING large application development projects requires keeping a team of developers in lockstep while harnessing their varied skill sets, including Web, Java, and database expertise. The latest release in IBM's WebSphere Studio...

Global perspective - Keynote monitoring service provides easy, comprehensive site analysis.(Keynote Systems' Web Site Perspective Business Edition 6.0)(Evaluation)
March 18, 2002... AS GLOBAL COMPANIES become more reliant on an Internet presence to drive their businesses, ensuring the ongoing availability and responsiveness of that site becomes increasingly critical. Keynote's Web Site Perspective 6 provides a valuable...

Compaq plugs portals into service offerings.(Brief Article)
March 18, 2002... Compaq this week announced that its high-availability support services now include monitoring of application and database performance data delivered via a Web portal interface. The Internet-based service, Remote Monitoring and Performance...

AT&T adds data, Internet business services.
March 18, 2002... AT&T last week announced added ATM and frame-relay services for its all-in-one service portfolio for midsize businesses. The AT&T Business Network bundles data, Internet access, and local,long-distance, and international voice services...

Vanguard boosts network service.(with Careguard)(Brief Article)
March 18, 2002... Management service provider Vanguard Managed Solutions this week announced its outsourced Careguard services program as an alternative to in-house network management implementations. The program features a five-step guide to network assembly...

Stratify tackles stray data - Unstructured data management targeted byWeb services support.
March 18, 2002... STRATIFY HAS JOINED a growing band of companies that support Web services by injecting the standards into its platform for managing the flow of unstructured corporate data, such as documents, e-mail, and presentations. The addition of...

CRM seeks Web exposure - Siebel leads charge as vendors address integration complexity.
March 11, 2002... IN AN ATTEMPT to tackle application integration complexity, enterprise CRM vendors are working to build Web services capabilities into upcoming releases and to establish a set of transactional standards. Although CRM applications are...