Hospital Peer Review articles from September 2008

Hospital Peer Review archives from September 2008

Exactly where are you now with overall NPSG compliance?
September 1, 2008... Exactly where are you now with overall NPSG compliance? 'Use the time wisely' before new goals are surveyable With the 2009 National Patient Safety Goals (NPSGs) just announced, it's an ideal time to perform a self-assessment for all of...

Proven strategies for tough-to-measure NPSGs.(National Patient Safety Goals)
September 1, 2008... Proven strategies for tough-to-measure NPSGs Tips for handoff communication, hand hygiene Some of the Joint Commission's National Patient Safety Goals (NPSGs) are easier to monitor than others, such as reducing the likelihood of harm...

9 'wish list' items from medical staff to you.
September 1, 2008... 9 'wish list' items from medical staff to you Don't be an administrative outsider If medical staff members were asked what they think of quality professionals at their organization, what do you think they'd have to say? Too often,...

Data overload isn't a good thing.
September 1, 2008... Data overload isn't a good thing Identify a small number of important metrics Dealing with too much data is "like drinking from a fire hose," says David A. Snyder, MD, vice president of patient care quality and safety at MCG Health in...

MDs want to compare themselves to others.
September 1, 2008... MDs want to compare themselves to others You're the person who can make it happen "As physicians, we respond to data. That is a very powerful way to convey performance against expectations," says David A. Snyder, MD, vice president of...

Patient Satisfaction Planner: Rural hospital adopts Planetree model.
September 1, 2008... Rural hospital adopts Planetree model MCMC uses art, music, integrative therapies The Planetree model is almost 30 years old but its essence is timeless, says Janet Powell Morin, RN, chief culture officer and former vice president,...

Patient Satisfaction Planner: Massages, reiki, oh my! Make patients feel at home.
September 1, 2008... Massages, reiki, oh my! Make patients feel at home Northern Westchester Hospital caters to patients Who would ever believe that one could enter a hospital and confuse it for a spa? The two seem utterly at odds, yet according to Maria...

Is your process for ID'ing disruptive docs complete?
September 1, 2008... Is your process for ID'ing disruptive docs complete? What your peer review process should contain Organizations are taking a close look at their policies for addressing disruptive physicians, in order to comply with new Joint...

Avoid charges that peer review is malicious.
September 1, 2008... Avoid charges that peer review is malicious Bylaws are the 'constitution of the medical staff' Disruptive behavior is a growing focus among organizations. However, if not handled properly, disciplinary actions can result in allegations...

Are you considering ISO certification?
September 1, 2008... Are you considering ISO certification? ISO certification is process-, customer-, and improvement-focused, says Jerilyn Yama, RN, BS, CPHQ, president of Audi-Qual, an Ohio-based firm specializing in quality auditing and consulting. So...

Why one hospital is considering ISO.
September 1, 2008... Why one hospital is considering ISO Newport (RI) Hospital is currently considering ISO certification in addition to its accreditation from The Joint Commission, says Jeanne M. Ehmann, RN, MS, CPHQ, director of performance evaluation and...

Accreditation Field Report: Surveyors share three best practice ideas.
September 1, 2008... Surveyors share three best practice ideas Staff at Newport (RI) Hospital were ready when surveyors from The Joint Commission walked in the door, with binders containing current data and all the required documents for the anticipated hot...

CNE objectives/questions.
September 1, 2008... CNE objectives To earn continuing education (CNE) credit for subscribing to Hospital Peer Review, CNE participants should be able to: *Identify a particular clinical, legal, or educational issue related to quality improvement and...