Hospital Peer Review articles from September 2003

Hospital Peer Review archives from September 2003

JCAHO revisits patient safety goals: what your facility must do to comply: almost all facilities surveyed in 2003 had Type Is for safety goals.(Joint Commission on Accreditation of Healthcare Organization)
September 1, 2003... Are you relieved to find that six of the Joint Commission on Accreditation of Healthcare Organization's seven new National Patient Safety Goals are much the same as for 2003? If so, you should think again. "This speaks volumes," warns...

Track compliance with hand hygiene guidelines: complying with the new patient safety goal.
September 1, 2003... Rising patient infection rates. Adverse patient outcomes. Increased risk to staff. If these aren't compelling enough reasons to comply with recent hand hygiene guidelines from the Centers for Disease Control and Prevention (CDC), consider this:...

Do you address staffing effectiveness standards? Addressing effectiveness can boost bottom line.
September 1, 2003... Would you like to be responsible for a million-dollar increase in your hospital's bottom line? By complying with the staffing effectiveness standards from the Joint Commission on Accreditation of Healthcare Organizations, you can have a...

Proven techniques to boost patient satisfaction: expert says follow hospitality's lead.(Patient Satisfaction Planner[TM])
September 1, 2003... Customer (or patient) satisfaction is gaining more attention in health care. In one recent survey, 54% of people were not satisfied with their health care. (1) Why? Health care clients judge the providers' competence from their customer service...

Patient satisfaction depends on staff morale: ED manager who scores high shares tips.(Patient Satisfaction Planner[TM])
September 1, 2003... If you want to improve your patient satisfaction ratings, don't start by looking at how happy your patients are. Start by looking at satisfaction levels among your staff. That's the advice from an emergency department (ED) manager who can boast...

Strong physician support pays off in recent survey: patient safety, documentation are focus areas.(Accreditation Field Report)(Column)
September 1, 2003... [Editor's note: This column is a regular feature in Hospital Peer Review profiling a facility that recently has been surveyed by the Joint Commission on Accreditation of Healthcare Organizations. If your facility was surveyed recently, please...

Another set of measures to add to your to-do list.(Accreditation Field Report)(Brief Article)
September 1, 2003... Are you compiling and reporting performance measurement date from two core measures, as required by the Joint Commission on Accreditation of Healthcare Organizations? As of January 2004, you'll need to make that three measures. Quality...

Don't get caught in the activity trap: focus on results expected from QI project.(The Quality-Co$t Connection)
September 1, 2003... It has happened to everyone. A quality improvement (QI) project team is formed to achieve an improvement goal, and the group gets sidetracked on the action plan. This can happen when members of the team don't share the same sense of clarity...

CE questions.
September 1, 2003... 9. Which of the following is true regarding the National Patient Safety Goals for 2004 from the Joint Commission regarding a process for giving critical test results with a verification read back of the result? A. Hospital clinics and...