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Do your root cause analyses fail to improve safety? Take these steps.
June 1, 2008... Do your root cause analyses fail to improve safety? Take these steps
Process often involves wrong people
Finding someone -- usually a nurse -- to blame without looking at the underlying reasons an error was made. Failing to involve...
Common mistakes made during root cause analyses.
June 1, 2008... Common mistakes made during root cause analyses
Here are common mistakes made by organizations performing root cause analyses (RCA), with solutions offered by Claire Davis, vice president of quality at Norwalk (CT) Hospital:
Problem:...
What if physicians don't believe your quality data?
June 1, 2008... What if physicians don't believe your quality data?
Your reaction will determine if you obtain buy-in
Have you ever presented physicians with carefully analyzed data to demonstrate areas in need of improvement -- and then discover that...
Patient Satisfaction Planner: New care model transforms facility.
June 1, 2008... New care model transforms facility
'Collaborative care' decreases LOS
ThedaCare's Appleton (WI) Medical Center has cut its average length of stay by 20% and improved quality, safety, and patient satisfaction by transforming the way it...
Patient Satisfaction Planner: Radiology lab speeds throughput with Six Sigma.
June 1, 2008... Radiology lab speeds throughput with Six Sigma
Changes include shift in personnel positioning
The radiology lab at Newton-Wellesley Hospital in the Boston area has nearly cut the wait time for patients in half through the...
Patient Satisfaction Planner: Registration time shrinking with use of check-in kiosks.
June 1, 2008... Registration time shrinking with use of check-in kiosks
Satisfaction levels monitored closely
Patients at the Medical Center of Central Georgia (MCCG) in Macon "are responding very well" to the use of check-in kiosks, which have led to...
Almost 50% of docs don't know how to report errors.
June 1, 2008... Almost 50% of docs don't know how to report errors
Education is the key
Two-thirds of physicians say they are willing to report errors, but most don't actually do it, according to a new study..sup.1
Surprisingly, only 55% of...
Florida hospital cuts failed pediatric sedation rate 98%.
June 1, 2008... Florida hospital cuts failed pediatric sedation rate 98%
Parents are involved in quality improvements
During an October 2003 survey conducted at Fort Lauderdale, FL-based Broward General Medical Center by The Joint Commission,...
Christiana slashes sepsis mortality rate.
June 1, 2008... Christiana slashes sepsis mortality rate
Performance earns system the Codman Award
In a campaign that earned it the prestigious Ernest Amory Codman Award from The Joint Commission, Christiana Care Health Services of Wilmington, DE,...
CNE objectives/questions.
June 1, 2008... CNE objectives
To earn continuing education (CNE) credit for subscribing to Hospital Peer Review, CNE participants should be able to:
*Identify a particular clinical, legal, or educational issue related to quality improvement and...