Hospital Peer Review articles from June 2007

Hospital Peer Review archives from June 2007

Your hospital's medical errors may soon become public knowledge.
June 1, 2007... Your hospital's medical errors may soon become public knowledge Trend toward transparency takes a new turn The general public already can find out what percentile your organization scored in when it comes to quality measures for...

Team training is "huge opportunity" for safety.
June 1, 2007... Team training is "huge opportunity" for safety New approach results in dramatic changes Better teamwork. It sounds like a simple strategy, but this goal has proved surprisingly elusive for many health care organizations. In its...

The Quality - Cost Connection: RCAs need leaders' care and feeding.(root cause analysis)
June 1, 2007... RCAs need leaders' care and feeding Leaders bring greater likelihood of success By Patrice Spath, RHIT Brown-Spath & Associates Forest Grove, OR The greater amount of top leadership involvement in a root cause analysis...

Patient Satisfaction Planner: Study shines light on poor transfer communications.
June 1, 2007... Study shines light on poor transfer communications Focus on discharge summaries can reduce problems Quality improvement professionals have long known of the difficulties involved in discharge communications between hospital-based...

Patient Satisfaction Planner: How accurate are patient satisfaction surveys?
June 1, 2007... How accurate are patient satisfaction surveys? 'Continual monitoring' brings best results When it comes to quality assurance in the customer service arena, those patient satisfaction surveys that have become ubiquitous in health care...

Patient Satisfaction Planner: Assess patient satisfaction with communications.
June 1, 2007... Assess patient satisfaction with communications The Agency for Healthcare Research and Quality (AHRQ) is developing a survey instrument to measure how effectively hospitals address patients' health literacy needs. The tool will consist of a...

Patient Satisfaction Planner: Leapfrog hospital survey gets tougher.(Leapfrog Hospital Quality and Safety Survey)(Brief article)
June 1, 2007... Leapfrog hospital survey gets tougher This year, the Leapfrog Hospital Quality and Safety Survey will include the types of questions asked by other national initiatives such as The Joint Commission, the Centers for Medicare & Medicaid, and...

Accreditation Field Report: Surveyors look at newborn security, staff competencies.
June 1, 2007... Surveyors look at newborn security, staff competencies Hospitals get big star for FMEA Has your organization ever conducted a "Code Adam" drill, which simulates how staff would respond if there were an attempt to abduct a baby from the...

Don't overlook patients with low health literacy.
June 1, 2007... Don't overlook patients with low health literacy Strategies to close communication gap Patients are being put at risk because important health care information is communicated in medical jargon that exceeds their literary skills,...

CNE/CE objectives/questions.
June 1, 2007... CNE objectives To earn continuing education (CNE) credit for subscribing to Hospital Peer Review, CNE participants should be able to: *Identify a particular clinical, legal, or educational issue related to quality improvement and...