Hospital Peer Review articles from June 2006

Hospital Peer Review archives from June 2006

Can you demonstrate how your rapid response team has impacted care?
June 1, 2006... Can you demonstrate how your rapid response team has impacted care? Use the right measures to get meaningful data Is your organization's rapid response team getting enough calls? Are the calls coming early enough to make a difference?...

Is your facility prepared for surveyor imposters?
June 1, 2006... Is your facility prepared for surveyor imposters? Contact security and police if incident occurs A group of well-dressed people walk into the main entrance of a southern California hospital and announce they're going to do a...

Are you collecting data you don't really need?
June 1, 2006... Are you collecting data you don't really need? Know when to put your resources elsewhere In the process of collecting restraint data, you learn that certain physicians are not signing daily orders. Other data being collected show that...

Patient Satisfaction Planner: ED quadruples patient satisfaction rankings.
June 1, 2006... ED quadruples patient satisfaction rankings How can one keep numbers that high? In the third quarter of 2001, the ED at Methodist Medical Center of Illinois, Peoria, ranked in the 17th percentile in patient satisfaction surveys by...

Patient Satisfaction Planner: Diabetes care program addresses specific needs.
June 1, 2006... Diabetes care program addresses specific needs Program addresses cultural differences Project Dulce, a diabetes care management program housed at Whittier Institute for Diabetes in La Jolla, CA, has successfully addressed not only the...

Patient Satisfaction Planner: Customer service key to patient satisfaction.
June 1, 2006... Customer service key to patient satisfaction Respond to complaints, utilize survey trends Anyone who works in retail knows that customer satisfaction is the key to repeat business, leading to a more successful financial future. ...

Accreditation Field Report: JCAHO wants hospital leaders involved in quality.(Joint Commission on Accreditation of Healthcare Organizations)
June 1, 2006... JCAHO wants hospital leaders involved in quality Staffing also a key area of focus Information management, communication, quality improvement, and staffing. These were four key areas of focus during a recent unannounced JCAHO survey at...

Are tubing errors harming patients at your facility?
June 1, 2006... Are tubing errors harming patients at your facility? Recent sentinel event alert warns of errors Tubing from a portable blood pressure monitoring device is inadvertently connected to a patient's intravenous (IV) line, and a fatal air...

The Quality - Cost Connection: Preplanning improves survey data.
June 1, 2006... Preplanning improves survey data Part 1 of 2 By Patrice Spath, RHIT Brown-Spath & Associates Forest Grove, OR There are many techniques used in a health care organization to gather information about performance. One of...

CE objectives/questions.
June 1, 2006... CE objectives To earn continuing education (CE) credit for subscribing to Hospital Peer Review, CE participants should be able to: *Identify a particular clinical, legal, or educational issue related to quality improvement and...