Hospital Peer Review articles from July 2004

Hospital Peer Review archives from July 2004

Avoid disasters during your next JCAHO survey: quality managers share secrets; make the new survey process work for you.(Joint Commission on Accreditation of Healthcare Organizations)
July 1, 2004... When you think about the new Joint Commission on Accreditation of Healthcare Organizations survey process, do you envision surveyors talking to your organization's least articulate staff members, selecting patients to trace for whom everything...

Resist the urge: don't interfere with surveyors.
July 1, 2004... During a recent survey at Trident Health System in Charleston, SC, there were times it was obvious that a staff member didn't understand what the surveyor was getting at, says Helena Feather, vice president of compliance and health information....

Staff preparation pays off during a JCAHO survey.(Joint Commission on Accreditation of Healthcare Organizations)
July 1, 2004... The shared vision of providing safe, quality patient care was very evident during a recent Joint Commission on Accreditation of Healthcare Organizations' survey at the 59th Medical Wing at Lackland (TX) Air Force Base, reports Lt. Col....

incorporates office-based CM approach: initiative expands as physicians learn its purpose.(Discharge Planning Advisor[R]--the update for improving continuity of care)
July 1, 2004... Physicians aligned with Sutter Health in Sacramento, CA, are giving glowing reviews to a care coordination program they once failed to recognize, pleased that it is meeting myriad patients' needs and saving office time in the bargain. What...

Research to separate DP outcome, process goals; PhD candidate fine-tuning new screen.(Discharge Planning)
July 1, 2004... After working 15 years as a discharge planner and earning masters degrees in nursing and clinical research, there's an incongruity that Diane Holland, RN, MS, MBS, who is now pursuing a PhD through the doctoral program at the University of...

Is your organization thinking lean? Applying lean techniques to health care.(The Quality-Cost Connection)
July 1, 2004... The manufacturing industry has been using lean techniques for several years to improve productivity, eliminate waste, improve the quality of their products, and lower costs. Now these techniques are being applied to health care processes....

Raise the bar for stroke care certification program: growing number certified by JCAHO program.(Joint Commission on Accreditation of Healthcare Organization)
July 1, 2004... How would you like to be able to tell patients, their families and friends, payers, and news reporters that you are among a select few organizations certified by the Joint Commission on Accreditation of Healthcare Organization's Primary Stroke...

CE questions.
July 1, 2004... If you have any question about the CE program, contact customer service at (800) 688-2421. 1. Which is recommended to prepare for the new Joint Commission survey process? A. Ask surveyors to allow you to pick both the category and...

Finding root causes without blame helps eliminate errors; initiative boosts staff support for improvement efforts.(Good Samaritan Hospital)
July 1, 2004... Searching for the root causes of adverse patient safety events under its new "nonpunitive environment policy" has helped Good Samaritan Hospital in Vincennes, IN, not only eliminate errors but also boost staff morale and engender staff support...