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Lessons learned: what to expect from shared visions--new pathways: new process is 'like night and day' compared with previous surveys.
January 1, 2004... Expect a lot of interaction with unit staff--but no control over where surveyors go or who they talk to. That's what quality managers who participated in the pilot surveys for the Joint Commission on Accreditation of Healthcare Organizations'...
Cope with lack of control during new survey process: surveyors don't want an entourage.
January 1, 2004... Perhaps the hardest thing to get used to about the Joint Commission on Accreditation of Healthcare Organizations' new survey process is the lack of any set agenda, says Helena Feather, vice president of compliance and health information at...
What JCAHO's new IC standards mean for you: the buck will stop at the administrator's desk.
January 1, 2004... The Joint Commission on Accreditation of Healthcare Organizations has issued new infection control standards for 2005, emphasizing at a conference in Chicago that hospital executives--not quality managers or infection control practitioners--are...
Pediatrics program just the beginning of safety overhaul: adverse events at Duke University triggered response from CMS.
January 1, 2004... Duke University Health System, in Durham, NC, is taking the opportunity to learn from the errors that may have led to several recent adverse events in its pediatrics department and to use those lessons learned to improve patient safety across...
Do you offer a choice on home care services? It's the law, but no one's looking yet.
January 1, 2004... Discharge planers at some facilities apparently are either unaware of--or are ignoring--a federal requirement that hospitals offers patients a choice of home care providers and that they tell patient when there is a financial interest between...
Hospitals seeking SNF beds think creatively.
January 1, 2004... As hospital discharge planners and case managers struggle to place patients with complex care needs in skilled nursing facility (SNF) beds amidst the challenges of the prospective payment system (PPS), many are keeping their heads above water...
What to do if physicians dispute your data: how to present data effectively.
January 1, 2004... It's a frequent tactic of physicians: claiming that quality data are imperfect, invalid, or otherwise misleading. "When physicians are not acting on proven data, the quality manager has to stand up to the physicians and protect the integrity of...
Get more out of your FMEAs: the five stages of FMEA implementation.(The Quality-Cost Connection)
January 1, 2004... Health care organizations have been improving processes for years. Recently, however, the Joint Commission on Accreditation of Healthcare Organizations mandated that organizations use a proactive risk assessment technique--failure mode and...
CE questions.
January 1, 2004... 1. Which is recommended to prepare for the Shared Visions--New Pathways survey process?
A. Expect surveyor questions to be identical for all facilities.
B. Anticipate that patients selected for tracers always will be from the most...