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What quality managers are saying about JCAHO's new survey process: newly surveyed assert survey process is tough but educational.
April 1, 2004... Are you worried about your organization's ability to pass muster with the Shared Visions--New Pathways survey process from the Joint Commission on Accreditation of Healthcare Organizations? If so, it's the moment of truth.
Hospital Peer...
How will Medicare data affect your next survey? Find out how you compare to other organizations.
April 1, 2004... Since surveyors from the Joint Commission on Accreditation of Healthcare Organizations will come to your organization armed with detailed information on how you compare to other facilities, why not be proactive and do your own comparative...
Simple methods improve hand-washing compliance: one idea: change location of hand-wash stations.
April 1, 2004... It's no secret that compliance with hand hygiene is a key element in reducing the rate of hospital-acquired infections. Yet changing physician behavior often is easier said than done.
"Just posting signs or sending letters from the chief of...
Successful CM program gets JCAHO approval: database demonstrated processes were in place.
April 1, 2004... With a care coordination program in place that has dramatically reduced acute care and emergency department (ED) utilization by the chronic frail elderly while enhancing patients' quality of life, Sutter Health Sacramento (CA) Sierra Region...
Can you prevent harmful staff from getting hired? Experts recommend anonymous reporting.
April 1, 2004... (Editor's note: This is the second article in a two-part series on preventing employees from harming patients intentionally. This month, we'll give step-by-step instructions to prevent problem employees from being hired and tips to encourage...
Are your customers also partners in PI initiatives?(The Quality-Cost Connection)
April 1, 2004... Does your organization provide consumers and the community with opportunities to be involved in shaping your services and performance improvement initiatives? If the answer is "no" or "not very often," senior leaders and staff are missing out...
CE questions.
April 1, 2004... 13. Which is true of JCAHO's new survey process?
A. Surveyors will interview all medical staff.
B. All organizations will have an off-shift survey.
C. More time will be spent on review of written documentation.
D. Unit staff...
Beaumont makes patients partners in safety efforts: facility defined patients' role in safety.
April 1, 2004... In its recent initiative to minimize medical errors, William Beaumont Hospital in Royal Oak, MI, has made its patients "Partners in Safety." That's the name of the new program, which was launched in 2002.
"We knew it was the right thing to...
OSHA delays enforcement of TB standard to July.
April 1, 2004... The Occupational Safety and Health Administration (OSHA) will delay until July 1, 2004, enforcement of the general industry respiratory standard for health care providers and other employers required to protect workers from potential exposure...