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Unannounced survey takes its toll on ED - Will you be ready when it's your turn?
August 1, 2005... Unannounced survey takes its toll on ED — Will you be ready when it’s your turn?
Hospitals’ accreditation endangered, EDs partly to blame
In March 2005, seven representatives from the Joint Commission on Accreditation...
Tracers: They're not just for accreditation surveys.
August 1, 2005... Tracers: They’re not just for accreditation surveys
Use methodology for ED process improvement
Since the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) began using tracer methodology as part of its survey...
Do your staff know how to handle organ donations?
August 1, 2005... Do your staff know how to handle organ donations?
Legal issues make thorough education essential
Organ and tissue donations present an important part of the ED manager’s responsibilities, both in terms of patient/family...
New tracking systems improve patient flow.
August 1, 2005... New tracking systems improve patient flow
ED managers save staff time, increase satisfaction
The ED at Beth Israel Deaconess Hospital in Boston has reduced its average length of stay from 6.5 hours to six hours for all patients, and...
A 'NOD' to patient needs boosts satisfaction rates.(Jack D. Weiler Hospital, New York City)
August 1, 2005... A ‘NOD’ to patient needs boosts satisfaction rates
Proven strategies from other industries used
New York City may have a reputation as a fast-paced metropolis where most people are too busy to give you the time of day, but...
Staff, patients prefer ED-based interpreters.(hospital emergency departments)
August 1, 2005... Staff, patients prefer ED-based interpreters
Telephonic services offer vital support
Children’s National Medical Center in Washington, DC, has had interpretation services available for patients — both telephonic and live...
ED Accreditation Update: Hospitals' preparation for surge of patients helps with new Joint Commission standards.(Baptist Hospital of Miami, Florida)
August 1, 2005... Hospitals' preparation for surge of patients helps with new Joint Commission standards
With new surge capacity standards from the Joint Commission on Accreditation of Healthcare Organizations, EDs are finding that their preparation for any...
ED Accreditation Update: JCAHO preparation in a fast-paced ED.(Joint Commission on Accreditation of Health Care Organizations)(emergency medical departments)
August 1, 2005... ED Accreditation Update
JCAHO preparation in a fast-paced ED
By Eileen Whalen, MHA, RN
Vice President
Trauma, Emergency and Perioperative Services
Elizabeth Criss, RN, MEd, CEN
Clinical Nurse Educator
Emergency...
CE/CME objectives/questions.
August 1, 2005... CE/CME objectives
*Implement managerial procedures suggested by your peers in the publication.
*Discuss and apply new information about various approaches to ED management.
*Share acquired knowledge of these developments and...