Contract Management articles

Recent articles from Contract Management

Delivering value.(LEADERSHIP FORUM)(National Contract Management Association )
December 1, 2005... Networking, sharing information, and learning about contract management trends, technology, best practices, and updates on legislation that affect you day to day.... that is what being part of NCMA is all about. [ILLUSTRATION OMITTED] NCMA is always looking to improve and expand the...

Caring managers keep customers happy.(PROFESSIONAL DEVELOPMENT)
December 1, 2005... "Being on par in terms of price and quality only gets you into the game. Service wins the game." --Tony Alessandra Competition is fierce regardless of what business you're in; prudent companies study their competitors, spend money on advertising, and analyze their products...

Fire your customer: stop wasting your time on the customers who really don't appreciate you, and you will find the time to develop more of the customers who are a joy to work with, and who, in turn, will refer more customers like themselves to you.(Cover Story)
December 1, 2005... Editor's Note: A related article will appear on this topic in the January 2006 issue. "In the last economy, owning capacity was your source of strategic control. Today, there tends to be overcapacity around the world. What's critical now is understanding the customer and, whenever...

Searching for honor: trends in federal acquisition ethics; Has there been a change in the ethical beliefs and attitudes among CPCMs over the past 15 years? Survey says ...
December 1, 2005... Reports of ethics failures in the public sector are frequently in the news, despite numerous laws and codes of conduct that define acceptable behavior. However, there is little discussion or research about the factors that actually affect ethics in public service or the acquisition arena or...

Building business relationships through value: as more and more companies focus on becoming solution-centric organizations, many of them are turning to customer relationship management systems to boost their bottom line.
December 1, 2005... Building successful customer relationships begins with understanding customers' business needs and aligning this understanding with the value that your offering provides. Customers recognize the advantages of, and continue to seek long-term relationships with, trusted partners and suppliers....