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Measuring e-commerce in Net-enabled organizations: an introduction to the special issue.
June 1, 2002... Clear and precise metrics are essential for evaluating phenomena such as e-commerce ("Net"-enablement) and the organizational use of networks and the Internet for commercial activities. Researchers require them for theory building and testing;...
NEBIC: a dynamic capabilities theory for assessing net-enablement.
June 1, 2002... We propose the Net-Enabled Business Innovation Cycle (NEBIC) as an applied dynamic capabilities theory for measuring, predicting, and understanding a firm's ability to create customer value through the business use of digital networks. The...
The Net-Enabled Business Innovation Cycle and the evolution of dynamic capabilities.
June 1, 2002... Wheeler's Net-Enabled Business Innovation Cycle (NEBIC) integrates IS and strategy research to offer an interesting and timely perspective on value creation. We extend Wheeler's theoretical propositions, highlighting the interplay between...
Web site usability, design, and performance metrics.
June 1, 2002... Web sites provide the key interface for consumer use of the Internet. This research reports on a series of three studies that develop and validate Web site usability, design and performance metrics, including download delay, navigability, site...
Assessing a firm's Web presence: a heuristic evaluation procedure for the measurement of usability.
June 1, 2002... Web site usability is a critical metric for assessing the quality of a firm's Web presence. A measure of usability must not only provide a global rating for a specific Web site, ideally it should also illuminate specific strengths and...
Measuring factors that influence the success of Internet commerce.
June 1, 2002... Efforts to develop measures of Internet commerce success have been hampered by (1) the rapid development and use of Internet technologies and (2) the lack of conceptual bases necessary to develop success measures. In a recent study, Keeney...
Applying the Technology Acceptance Model and flow theory to online consumer behavior.
June 1, 2002... In this study, we consider the online consumer as both a shopper and a computer user. We test constructs from information systems (Technology Acceptance Model), marketing (Consumer Behavior), and psychology (Flow and Environmental Psychology)...