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Editorial notes--the growth of interest in services management: opportunities for information systems scholars.
December 1, 2006... Across the global economy, we are witnessing a dramatic transformation toward a services economy. At the same time, advances in information technologies provide significant opportunities for digitization of services and the development of...
Perceived information quality in data exchanges: effects on risk, trust, and intention to use.
December 1, 2006... This study examines the role of information quality in the success of initial phase interorganizational (I-O) data exchanges. We propose perceived information quality (PIQ) as a factor of perceived risk and trusting beliefs, which will directly...
Understanding the impact of collaboration software on product design and development.
December 1, 2006... Prior research suggests that supply chain collaboration has enabled companies to compete more efficiently in a global economy. We investigate a class of collaboration software for product design and development called collaborative product...
Formulating the data-flow perspective for business process management.
December 1, 2006... Workflow technology has become a standard solution for managing increasingly complex business processes. Successful business process management depends on effective workflow modeling and analysis. One of the important aspects of workflow...
The nature and role of feedback text comments in online marketplaces: implications for trust building, price premiums, and seller differentiation.
December 1, 2006... For online marketplaces to succeed and prevent a market of lemons, their feedback mechanism (reputation system) must differentiate among sellers and create price premiums for trustworthy sellers as returns to their reputation. However, the...
Individual cognition and dual-task interference in group support systems.(Research Note)
December 1, 2006... Previous research shows that synchronous text discussion through group support systems (GSS) can improve the exchange of information within teams, but this improved information exchange usually does not improve decisions because participants...
The influence of recommendations and consumer reviews on evaluations of websites.(Research Note)
December 1, 2006... Recommendations and consumer reviews are universally acknowledged as significant features of a business-to-consumer website. However, because of the well-documented obstacles to measuring the causal impact of these artifacts, there is still a...