Hospice Management Advisor articles from May 2006

Hospice Management Advisor archives from May 2006

Hospices need to adjust some practices to better serve heart failure patients.
May 1, 2006... Hospices need to adjust some practices to better serve heart failure patients Palliative care serves as bridge to hospice Many patients die of heart failure, but they need not die without hospice services, heart failure experts say....

Ohio health care system is palliative care leader.
May 1, 2006... Ohio health care system is palliative care leader Hospices can go through training program Mount Carmel Health System in Columbus, OH, was one of the first health systems to recognize the national need for having palliative care...

Using a social worker for admissions increases hospice's LOS, referrals.
May 1, 2006... Using a social worker for admissions increases hospice's LOS, referrals Multiple benefits result from program A Missouri hospice has discovered that it is cost-effective, efficient, and it improves length of stay (LOS) and referrals to...

Shooting for the top 10%? Monitor results, implement best practices.
May 1, 2006... Shooting for the top 10%? Monitor results, implement best practices While the parameters for pay for performance are not yet set, experts agree that monitoring and improving your performance in Home Health Compare will get you ready for the...

Customer service key to patient satisfaction.
May 1, 2006... Customer service key to patient satisfaction Respond to complaints, utilize survey trends Anyone who works in retail knows that customer satisfaction is the key to repeat business, leading to a more successful financial future. ...

Courtesy and smiles project good image.
May 1, 2006... Courtesy and smiles project good image Effective telephone etiquette necessary People who choose home health care as their profession are caring, people-oriented professionals, but home health managers should not assume that being...

Use of non-solicitation, non-compete agreements.(Book review)
May 1, 2006... Use of non-solicitation, non-compete agreements By Elizabeth E. Hogue, Esq. Elizabeth is an editorial board member for Hospital Home Health. Competition among providers for referrals can be fierce. Managers are increasingly concerned...