Hospital Access Management articles from September 2007

Hospital Access Management archives from September 2007

Self-pay patients' ability to handle bill determined at POS at Southern Regional.
September 1, 2007... Self-pay patients' ability to handle bill determined at POS at Southern Regional Timely credit-worthiness check increases collections, workflow consistency Putting in place technology and processes to determine the financial resources...

THR continues transition to full-service call center.
September 1, 2007... THR continues transition to full-service call center Training geared to 'consistent message' Patient access specialists at Texas Health Resources (THR) hospitals are learning their job "as it was meant to be learned," one of the many...

Be 'comfortable, creative' when hiring front-line staff.
September 1, 2007... Be 'comfortable, creative' when hiring front-line staff Access veteran gives interview tips While the classic patient access mantra has become "garbage in, garbage out," managers themselves often fail to heed it, says Michael...

Patient access has role in disease management.
September 1, 2007... Patient access has role in disease management ID chronic cases upfront, consultant says The great majority of U.S. health care dollars are spent supporting the chronically ill, yet the traditional focus of hospital care is on the...

Amended CoP regulations concern informed consent.
September 1, 2007... Amended CoP regulations concern informed consent Required elements highlighted Except as specified for emergency situations, all inpatient and outpatient medical records must contain a properly executed informed consent form prior to a...

Time spent in ED increased; Patient satisfaction also up.
September 1, 2007... Time spent in ED increased; Patient satisfaction also up The average time spent in emergency departments rose in 2006, but so did patient satisfaction, according to a recent report by Press Ganey Associates. Based on the firm's patient...