Hospital Access Management articles from September 2004

Hospital Access Management archives from September 2004

Successful pre-services result of innovation and technology: innovative system decreases denials and increases upfront collections.
September 1, 2004... Carolinas HealthCare System in Charlotte, NC, regularly preregisters between 96% and 98% of its scheduled patients--while reducing denials and accounts receivable (AR) days--thanks to an innovative and ambitious pre-services department that...

Admitting area redesigned for hospital's QI project: effort targets accountability, customer service.
September 1, 2004... When it came time to reinvent the admissions process at St. Helena Hospital in Deer Park, CA, admitting director Peggy O'Neill faced tasks ranging from a complete overhaul of the staffing structure to a redesign of the department's physical...

Frontline people are at top of the career ladder: 'you're supporting those above you'.
September 1, 2004... The most interesting thing about the "leadership ladder" for access employees at Children's Healthcare of Atlanta is that the frontline employee position is located at the top. "It's labeled that way," says Millie Brown, senior director of...

Proactive approach leads to revenue job: 'I tried to be the best'.(Career Paths)
September 1, 2004... Throughout a couple of different access careers--interrupted by a brief stint as an elementary school guidance counselor--the thing that stood out for Millie Brown was how much more impact she could have on the front end of the health care...

Help protect hospital's tax-exempt status.(Career Paths)(Brief Article)
September 1, 2004... Numerous nonprofit hospitals in multiple states have been hit with class-action lawsuits challenging their tax-exempt status as charity institutions, and more are expected to follow. They are charged with allegedly overcharging uninsured...

Nonprofit hospital settles suit for $150 million.
September 1, 2004... A large Mississippi-based hospital has reached a landmark agreement, valued at $150 million, with a group of lawyers. Under the agreement, the system will provide free and discounted care for patients without health insurance. This...

CMS: reimbursement for immigrant care proposed.(Centers for Medicare & Medicaid Services )(Brief Article)
September 1, 2004... The Centers for Medicare & Medicaid Services (CMS) has proposed an approach for reimbursing hospitals and other health care providers for emergency health services provided to undocumented immigrants. The Medicare Modernization Act...

AHRQ outlines alternate health care sites.(Agency for Healthcare Research and Quality)(Brief Article)
September 1, 2004... A tool to help state and local officials quickly locate alternate health care sites if hospitals are overwhelmed by patients because of a bioterrorism attack or other public health emergency has been released by the Agency for Healthcare...