Hospital Access Management articles from March 2004

Hospital Access Management archives from March 2004

Hospital streamlines ED patient flow with commitment, creative thinking: wait time down, collections up; program WOWs hospital ED.
March 1, 2004... A dramatic overhaul of the emergency department (ED) process at Paradise Valley Hospital in National City, CA, began with a single question from the director of emergency medicine. In the midst of an animated discussion of the myriad...

WOW's success comes from a number of factors: hours spent 'going through the flow'.
March 1, 2004... Several key innovations contributed to the success of the Wipe Out Waiting (WOW) initiative in the emergency department (ED) of Paradise Valley Hospital in National City, CA, part of the Adventist Health System. In addition to slashing...

Going from good to great is Studer program's goal: 'it's all about service excellence'.
March 1, 2004... Aligning with the health care customer service model of the Studer Group--whose Road Map to Excellence is guided by five pillars: service, quality, people, finance, and growth--was a natural fit for Providence Health System, says Patricia...

A stepwise approach to outsourcing revenue cycle.
March 1, 2004... Health care organizations are discovering, as many industries have already learned, that thriving--even surviving--in a competitive marketplace means concentrating their talent and experience on what they do best, and offloading noncore...

Boost reimbursement with reorganization, teamwork: 'build, maintain relationships'.
March 1, 2004... Creating the most efficient staffing arrangement possible--along with fostering effective working relationships with those outside the access department--was integral to the development of a financially successful patient access department,...

CMS makes change to critical access rule.
March 1, 2004... Two new policies that will increase reimbursement to critical access hospitals for Medicare beneficiaries--and allow those hospitals to use up to 25 beds for acute care services--have been implemented by the Centers for Medicare & Medicaid...

NPI final rule released by CMS.
March 1, 2004... A final rule establishing the National Provider Identifier (NPI) as the standard unique identifier for health care providers filing and processing health care claims and other transaction standards called for under the Health Insurance...

Study: providers getting better terms.
March 1, 2004... The balance of power between health plans and providers has stabilized during the past two years, with hospitals and other health care providers securing more favorable contract terms, according to a recent study by the Center for Studying...