Hospital Access Management articles from January 2009

Hospital Access Management archives from January 2009

Put a stop to needless claims denials: ID root causes in people and processes.
January 1, 2009... Put a stop to needless claims denials: ID root causes in people and processes You'll need to look at training, technology, and process redesign Benefits exhausted, coverage not in effect at the time of service, patient ineligible at...

Want to boost morale? Give more responsibility.
January 1, 2009... Want to boost morale? Give more responsibility Special projects and task forces can ID future leaders Too often, patient access is an area employees come into only to get their foot in the door with a long-term goal of obtaining other...

What can a point-of-service pricing system do for you?
January 1, 2009... What can a point-of-service pricing system do for you? Because of rising copays and deductibles and underinsurance, patients are getting hit with bigger balances that they don't expect. More and more, patients want to know up front what...

Giving patients estimates: Is this a two-edged sword?
January 1, 2009... Giving patients estimates: Is this a two-edged sword? Information may be 'confusing and misleading' Currently, Methodist Le Bonheur Healthcare in Memphis, TN, is "in the infant stage" when it comes to being able to quote prices to...

Don't let your bad data do too much damage.
January 1, 2009... Don't let your bad data do too much damage Technology tools that facilitate the capture and communication of data are essential for patient access, but there is a downside. "The scary part is that systems today have the capacity and...

Try this to speed patient registration process.(Brief article)
January 1, 2009... Try this to speed patient registration process Staff 'trust' recent information Cutting delays in the registration process can free up patient access staff and make patients more satisfied, but this can be challenging. At St....

2008 Salary Survey Results: Patient access facing great challenges and opportunities.(Survey)
January 1, 2009... 2008 Salary Survey Results Patient access facing great challenges and opportunities Trends 'bode well for access staff' The shift from handling verification, eligibility, and collection issues on the front end - before or during...