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More patient-friendly bills, improved reconciliation ongoing industry goals.
January 1, 2008... More patient-friendly bills, improved reconciliation ongoing industry goals
Discrepancies often undetected
Making patient bills more user-friendly — not to mention ensuring that they are actually accurate — continues to be...
Disaster response strategies gleaned from 9-11 experience.
January 1, 2008... Disaster response strategies gleaned from 9-11 experience
Four planning phases identified
The traumatic events of Sept. 11, 2001, now seared into the national consciousness, were particularly up close and personal for Michael...
Automated error tracking system gets the job done.
January 1, 2008... Automated error tracking system gets the job done
Staff gain sense of responsibility, accomplishment
As Northern Hospital of Surry County moved from one manual solution for tracking registration errors to another, Terry Hancock, manager...
'Tremendous need' filled by ED advocate position.
January 1, 2008... 'Tremendous need' filled by ED advocate position
Nursing skills add important dimension
When Cassandra Pundt, RN, CEN, decided to "ratchet down" from her demanding job as emergency department nursing manager at St. Mary's Hospital in...
News Briefs.
January 1, 2008... MA hospitals adopt error-related bill policy
In early 2008, Massachusetts hospitals will adopt a uniform policy not to charge patients or insurers for certain rare but serious adverse events, the Massachusetts Hospital Association announced...