Hospital Access Management articles from January 2005

Hospital Access Management archives from January 2005

Patient readiness system addresses ability to transition in emergencies: important tool for disaster preparedness, ED overcrowding.
January 1, 2005... A scoring system for assessing which patients are most ready to be discharged from the hospital can be an important emergency preparedness tool, suggests Par Orchard, CCM, CHE, director of health services for Horizon Blue Cross Blue Shield of...

ED tracking system is a boon to registration: communication greatly enhanced.
January 1, 2005... A new emergency department (ED) tracking and documentation system at The Ohio State University (OSU) Medical Center is enhancing communication between registrars and clinicians and streamlining patient throughput, explains Lisa Siegle,...

Call center specialist offers tips on hiring: here's how to cast a wide net.
January 1, 2005... Recruiting and hiring staff for a customer call center is a process rife with challenges, ranging from a shrinking candidate pool to the structured nature of the job, cautions Katherine Dean, SPHR, a partner in Banks & Dean, an international...

Access career ladder promotes staff retention: three registrar levels available.
January 1, 2005... The access career ladder at Carolinas HealthCare System (CHS) in Charlotte, NC, grew out of two realizations, says Katie Davis, CAM, assistant vice president for patient registration: 1. Access employees who don't have the desire or...

Safety net services could replace private insurance: consequences of policies need to be considered.
January 1, 2005... One unintended consequence of the nation's health care safety net--which includes public hospitals, community health centers, local clinics, and some primary care physicians--is that it is crowding out, or replacing, other insurance options for...

Care costs, demand increased in 2003.(Brief Article)
January 1, 2005... Demand for inpatient and outpatient care continued to grow in 2003, as did the costs of providing that care, according to the latest American Hospital Association (AHA) Annual Survey. Hospital expenses per adjusted admission grew by 6%,...

AHRQ tool offers help to assess hospital safety.(Agency for Healthcare Research and Quality )(Brief Article)
January 1, 2005... The Agency for Healthcare Research and Quality (AHRQ) has unveiled a new tool to help hospitals evaluate their progress in creating a culture of safety. The "Hospital Survey on Patient Safety Culture" helps hospitals assess employees'...

New Jersey hospital gets top quality award.
January 1, 2005... A high ranking in customer loyalty and dramatic reductions in emergency department wait times are among the achievements for which the Robert Wood Johnson (RWJ) University Hospital in Hamilton, NJ, was honored as a recipient of a 2004 Malcolm...

CMS releases paper on HIPAA security rule.(Centers for Medicare & Medicaid Services)(Health Insurance Portability and Accountability Act)(Brief Article)
January 1, 2005... The Centers for Medicare & Medicaid Services (CMS) has released the first in a series of seven papers intended to give guidance on the Health Insurance Portability and Accountability Act's (HIPAA) security rule. Each paper will focus on a...