Hospital Access Management articles from December 2008

Hospital Access Management archives from December 2008

Increase upfront collections: It's more important now than ever.
December 1, 2008... Increase upfront collections: It's more important now than ever But patient balances will get even larger In today's down economy, increasing upfront collections is even more important for patient access departments, but it's getting...

Should you decentralize to increase collections?
December 1, 2008... Should you decentralize to increase collections? Hospital collects almost $700,000 When administrators at Shands at the University of Florida in Gainesville asked his opinion about how they could increase point-of-service (POS)...

Patient access using new Medicare noncoverage form.
December 1, 2008... Patient access using new Medicare noncoverage form Patients are given more options Patient access staff will have to get used to a change for Medicare patients, with the new Advance Beneficiary Notice of Noncoverage (ABN) form now used...

Invest in patient access team with career ladders.
December 1, 2008... Invest in patient access team with career ladders A career ladder has helped the patient access department at Palmetto Health Richland in Columbia, SC, to "build our own leaders," says Charlene B. Cathcart, CHAM, director of admissions and...

Online pre-registration frees up phone registrars.
December 1, 2008... Online pre-registration frees up phone registrars 8% of surgical patients pre-register electronically Allowing patients the option of pre-registering online is good for patient satisfaction and also frees up patient access staff for...

Electronic ordering halts misplaced, missing orders.
December 1, 2008... Electronic ordering halts misplaced, missing orders No more unnecessary rework After an electronic ordering process was implemented at Bon Secours Hampton Roads Health System in Marriottsville, MD, the central scheduling department...

Patient access attacks ED problem 'on many fronts'.
December 1, 2008... Patient access attacks ED problem 'on many fronts' You can't control root causes, but you can have impact If your hospital is like most, patients admitted through the emergency department are being held, possibly in hallways, for hours...