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Patient flow team follows ED admits from first encounter to discharge.(Emergency Department)
December 1, 2006... Patient flow team follows ED admits from first encounter to discharge
Access program provides 'a way for patients to connect the dots'
At Forsyth Medical Center in Winston-Salem, NC, patient flow representatives begin working to...
Job processes for patient flow representative.
December 1, 2006... Job processes for patient flow representative
Following is a summary of the major job processes of the patient flow representative job at Forsyth Medical Center in Winston-Salem, NC. Other duties not mentioned below may be performed and...
How often is too often to ask for data update?
December 1, 2006... How often is too often to ask for data update?
Providers balance accuracy, customer service
In the precarious world of checking information for patients who have been to their facility before, hospitals often juggle two important...
Proper tools needed for collections work.
December 1, 2006... Proper tools needed for collections work
Some hospitals 'shooting from the hip'
The right combination of people, process, and technology is particularly crucial when it comes to managing collections and charity care procedures, notes...
SHHH takes NY hospital 'back to the basics'.
December 1, 2006... SHHH takes NY hospital 'back to the basics'
Patient complaints sparked effort
To enhance patients' satisfaction levels — not to mention their ability to rest and heal — Montefiore Medical Center in Bronx, NY, has gone "back...
Survey: LEP programs lack resources, funding.
December 1, 2006... Survey: LEP programs lack resources, funding
Only 3% receive any reimbursement
While 80% of hospitals frequently treat patients with limited English proficiency (LEP), only 3% receive reimbursement for providing translation and...
News Briefs.
December 1, 2006... Uncompensated care costs increase 25% since 2000
U.S. hospitals provided $28.8 billion in uncompensated care in 2005, up from $26.9 billion in 2004, according to the latest American Hospital Association Annual Survey of Hospitals.
The...