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Culturally competent care improves outcomes, patient satisfaction.
September 1, 2006... Culturally competent care improves outcomes, patient satisfaction
Be familiar with beliefs and practices of populations you serve
Navigating the health care system often is bewildering for people who were born in the United States and...
Learn cultural practices of the population you serve.
September 1, 2006... Learn cultural practices of the population you serve
Language barriers, beliefs can be barriers to care
When Jane Cavanaugh, RN, CCM, CPHQ, nurse case manager for Blue Cross and Blue Shield of Minnesota, began managing the care of a...
Face-to-face visits enhance senior population care.
September 1, 2006... Face-to-face visits enhance senior population care
CMs see condition of home firsthand
When members are enrolled in Minnesota Senior Health Options from UCare Minnesota, their case manager visits them in their home to meet them and...
Fibromyalgia program helps members avoid ED.
September 1, 2006... Fibromyalgia program helps members avoid ED
Members encouraged to take active role in care
In the first two years of Blue Cross and Blue Shield of North Carolina's fibromyalgia management program, the inpatient admission rate among...
Verify medication lists to improve outcomes.(managing home care patients' medications )
September 1, 2006... Verify medication lists to improve outcomes
Oral medication management real challenge
With the Centers for Medicare & Medicaid Services (CMS) emphasizing the reduction of hospital readmissions as one way to cut the overall cost of...
Solve oral medication management problems.
September 1, 2006... Solve oral medication management problems
Unintentional noncompliance easier to address
A range of factors affects a patient's ability to manage oral medications: cognitive ability, number of medications, and understanding why and how...
More care not necessarily better care, study says.
September 1, 2006... More care not necessarily better care, study says
Study focuses on care of chronically ill
Budget-conscious quality managers might want to take a good, hard look at the findings in the latest report from the Dartmouth Atlas Project, in...
CE objectives/questions.
September 1, 2006... CE objectives
After reading this issue, continuing education participants will be able to:
*Identify clinical, legal, legislative, regulatory, financial, and social issues relevant to case management.
*Explain how those issues...