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Finding favour.(Transport for London plans to integrated technology platform support travellers service)
September 7, 2006... Byline: Lisa Kelly
Finding favour
An integrated technology platform is key to TfL's
plans to get information to passengers efficiently, reports Lisa Kelly
Picture the scene: it is 10.30pm and a woman travelling on the London...
Forward planning.(Transport for London's Ian Henderson)(Brief article)
September 7, 2006... Byline: Lisa Kelly
Forward planning
z Ian Henderson, head of customer services at Transport for London (TfL), says implementing projects at the transport organisation requires intense forward planning.
'In the public sector you...
Monitoring the network in real-time.(Yorkshire Water departments plans )(Brief article)
September 7, 2006... Byline: Mark Dye
Monitoring the network in real-time
z Like most successful organisations, Yorkshire Water is attempting to adopt a proactive not reactive approach. And it is putting a number of processes in place to ensure this...
What the experts say.
September 7, 2006... Byline: Gary Flood
What the experts say
z Understand your company's culture before you start mouthing off. When you start breaking the rules, you'd better know you are breaking the rules.
Robert Scoble, the world's best known...
Robert Scoble.(Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers)
September 7, 2006... Byline: Gary Flood
Robert Scoble
z The story of Robert Scoble and his blogging exploits at
Microsoft provides an illustration of what can go right and what can go wrong with this form of informal corporate communications.
...
Corporate web sites get personal.
September 7, 2006... Byline: Gary Flood
Corporate web sites
get personal
Companies are discovering that informal information delivered by employees' blogs can be used for business advantage, writes Gary Flood
Blogging -- publishing on the...
a,[logical not]200 off entry to Europe's leading security conference z Register by 22 September and save a,[logical not]200 on entry to RSA Conference Europe 2006 -- Europe's leading information security conference and exhibition. At the conference, in Nice on 23-25 October, you can.
September 7, 2006... A[currency]200 off entry to Europe's leading security conference
z Register by 22 September and save A[currency]200 on entry to RSA Conference Europe 2006 -- Europe's leading information security conference and exhibition.
At the...
Take proper measurements to ensure the best security fit.
September 7, 2006... Byline: Luther Martin
Take proper measurements to ensure the best security fit
Using a careful cost-benefit analysis could help you make better decisions, writes Luther Martin
z In Lord Dunsany's story Jorkens' Revenge, the...
Inflight mobiles will be a plane nuisance.
September 7, 2006... Byline: Emma Nash
Inflight mobiles will be a plane nuisance
Just because we have the ability to create new technologies does not necessarily mean we should introduce them, says Emma Nash
z The transport sector is in a period of...
Mass market 3G is two years away.
September 7, 2006... Byline: Bryan Glick
Mass market 3G is two years away
O2 UK chief executive admits 3G has been a disappointment so far. Bryan Glick reports
z Most IT directors would agree that 3G mobile technology has so far been a...
Shares slump rocks Dell.
September 7, 2006... Byline: Dave Friedlos
Shares slump rocks Dell
Decline coincides with recall of laptop batteries, writes Dave Friedlos
z Dell has attributed disappointing second-quarter results to a decline in desktop PC sales.
While revenue...
financial world.
September 7, 2006... Byline: Dave Friedlos
financial world
Dell
Dell reported revenue of $14.1bn ([pounds sterling]7.5bn) for the second quarter, an increase of five per cent year on year but down one per cent quarter on quarter. Operating income was...
Troubled NHS supplier rocked by major losses.(National Health service)(iSoft major losses and plans to extend the governement contract )
September 7, 2006... Byline: Sarah Arnott
Troubled NHS supplier rocked by major losses
Buffeted iSoft is not yet out of the woods, writes Sarah Arnott
z NHS software supplier iSoft's announcement last week that it has made a loss of [pounds...
DTI pledges [pounds sterling]20m to Galileo.(Department of Trade and Industry giving grant to European Space Agency)
September 7, 2006... Byline: James Brown
DTI pledges [pounds sterling]20m to Galileo
European satellite project promises to be a boon for UK businesses. James Brown reports
z The government is giving a grant of A[currency]31m ([pounds sterling]20m) to...
Constraints prompt firms to track IT energy consumption.
September 7, 2006... Byline: Tom Young
Constraints prompt firms to track IT energy consumption
Businesses warned to act to lower the environmental impact of their power use, writes Tom Young
z Rising electricity costs and a spate of power cuts are...
IT offshoring set to grow.
September 7, 2006... Byline: Lara Williams
IT offshoring set to grow
lara williams
z UK companies will double offshore IT services staff numbers by 2008, according to analyst Ovum.
Offshore headcount is set to rise to 130,000 over the next three...
York to offer text message parking service.(Brief article)
September 7, 2006... Byline: Dave Friedlos
York to offer
text message parking service
Dave Friedlos
z Visitors to the city of York could soon pay for parking by text message following the successful implementation of mobile phone payments.
...
RSC raises curtain on HR revamp.(Royal Shakespeare Company contracts with MidlandHR)(human resources and payroll system)(Brief article)
September 7, 2006... Byline: Lisa Kelly
RSC raises curtain on HR revamp
Lisa Kelly
z The Royal Shakespeare Company (RSC) has installed an integrated human resources and payroll system and centralised all employee information to enable improved...
Council builds child database.
September 7, 2006... Byline: James Brown
Council builds child database
Somerset installs database to protect vulnerable children to meet government welfare policy
James Brown
z Somerset County Council is introducing a database as part of a...
Action needed on spammers.
September 7, 2006... Byline: Sarah Arnott
Action needed on spammers
z The EU's anti-spam directive became UK law in 2003, but there has yet to be a single prosecution.
Last year the Information Commissioner's Office (ICO) -- the state agency...
Research data.(Human resources outsourcing to rise)(Demand grows for RFID)(European Internet Protocol spend high)(Brief article)
September 7, 2006... research data
HR outsourcing to rise
z Outsourcing of human resources (HR) processes is set to grow by 4.7 per cent worldwide by the end of 2006, according to analyst Gartner. The company predicts that HR business process outsourcing...
online.(Teachers want internet used more in classroom)(Chinese broadband to lead world by 2007)(Spar convenience stores contracts with Epson IR)(Brief article)
September 7, 2006... online
Computing.co.uk's most popular stories this week
Intelligent tills offer added convenience
z Retailer Tates is implementing touchscreen intelligent registers to improve efficiency and save counter space. The retailer, which...
Bulletin.(Virus levels double)(Ryanair announces onboard mobile service)(NHS IT under review)(Brief article)
September 7, 2006... bulletin
NHS IT under review
z The National Audit Office (NAO) is to undertake another review of the [pounds sterling]6bn National Programme for NHS IT.
An earlier report published in June painted a largely positive picture of...
Allied consolidates shop servers.(Allied Carpets Group PLC)
September 7, 2006... Byline: Dave Friedlos
Allied consolidates shop servers
Carpet retailer reduces its servers from 222 to
just three to lower costs and in-store support
Dave Friedlos
z Retailer Allied Carpets has installed thin-client...
Oil rig network installs IP to cut costs.
September 7, 2006... Byline: Lisa Kelly
Oil rig network installs IP to cut costs
Stena Drilling gains flexibility and savings with IP infrastructure
Lisa Kelly
z Drilling contractor Stena Drilling is installing an IP communications system to its...
Energy supplier develops mobile quote system.(EDF Energy)(Brief article)
September 7, 2006... Byline: James Brown
Energy supplier develops mobile quote system
James Brown
z EDF Energy is to install a quotation system to allow technicians to produce on-site price estimates when they visit customers.
The aim is to cut...
School entry available online.
September 7, 2006... Byline: Sarah Arnott
School entry available online
Parents can submit applications for next
year electronically
Sarah Arnott
z Applications for primary and secondary school places can now be made online in all England's...
Localised attacks add to phishing increase.
September 7, 2006... Byline: Tom Young
Localised attacks add
to phishing increase
More targets also contribute to rise in malware
Tom Young
z Phishing attacks now account for almost a third of all malware threats, according to figures...
Met Office tailors forecasting.
September 7, 2006... Byline: James Brown
Met Office tailors forecasting
Weather agency targets new business sectors using application lifecycle management systems
James Brown
z The Met Office is using an application lifecycle management system to...
DWP cancels IT processing system.(Department for Work and Pensions cancel contracts with International Business Machines Corp.)(Brief article)
September 7, 2006... Byline: Sarah Arnott
DWP cancels IT processing system
Sarah Arnott
z The Department for Work and Pensions (DWP) has cancelled a [pounds sterling]139m benefits processing system to accommodate changes to benefits structures.
...
Royal Mail adds online post tool.(Brief article)
September 7, 2006... Byline: Dave Friedlos
Royal Mail adds online post tool
Dave Friedlos
z Royal Mail has redeveloped an automated web-based pricing calculator to assist customers with its new Pricing in Proportion (PiP) payment structure.
PiP...
Momentum builds behind our green campaign.(HSBC and Standard Life contracts to join the Green Computing Charter campaign)(Brief article)
September 7, 2006... Byline: Lara Williams
Momentum builds behind our green campaign
Lara Williams
z Dozens of firms have signed up to our Green Computing Charter, unveiled two weeks ago as the core of a campaign to improve IT users' environmental...
Milton Keynes ready for WiMax broadband trial.
September 7, 2006... Byline: Sarah Arnott
Milton Keynes ready for WiMax broadband trial
Sarah Arnott
z Milton Keynes will become the first UK city to use WiMax broadband technology when trials begin in December.
The system uses specific bands of...
RFID plane tickets to track travellers.(radio frequency identification tags)(Brief article)
September 7, 2006... Byline: James Brown
RFID plane tickets to track travellers
James Brown
z Scientists at University College London (UCL) are developing a system that combines radio frequency identification (RFID) tags and high-definition CCTV...
Spam laws fail to measure up.(Microsoft's civil case highlights shortcomings of anti-spam legislation)
September 7, 2006... Byline: Tom Young
Spam laws fail to measure up
Microsoft's civil case highlights shortcomings of anti-spam legislation
Tom Young
z Microsoft has bypassed criminal anti-spam laws and reached an out-of-court settlement with a...
Online gaming firm bets on SOA.(service-oriented architecture)(Brief article)
September 7, 2006... Byline: Tom Young
Online gaming firm bets on SOA
Tom Young
z Talarius, owner of the UK's largest chain of gaming centres, has installed a service-oriented architecture (SOA) as the core infrastructure for its Cyberslotz virtual...
Calmer waters.
September 7, 2006... Byline: Mark Dye
Calmer waters
A customer management system helped Yorkshire Water overcome a bad reputation and become a success, writes Mark Dye
Back in 1995, Yorkshire Water was suffering from intractable problems. Dry...
Blogging case study: Cadbury Schwepps.
September 7, 2006... Byline: Sally Flood
case study
Cadbury Schweppes
SaLLY FLOOD
z Finding out what people think about you is not always easy, particularly if the results are not what you want to hear.
Last summer, Cadbury Schweppes surveyed...
Metrics.(briefs)
September 7, 2006... Byline: Tom Young
Metrics
Outsourcing effects on staff handled well
1Many companies involved in outsourcing deals are satisfied with the way the transfer of employees is handled. Forrester Research questioned 21 companies about...
Backbytes.
September 7, 2006... Byline: Tim Phillips
Warm thoughts for a cold winter
z A few weeks ago Alistair Maclean suggested saving on heating bills by employing small, fat people. If you're about to seize on this idea, Graeme Leggett has a warning: this only...
Top five recruitment trends.
September 14, 2006... Byline: Jim Mortleman
Top five recruitment trends
Business savvy
z To be successful, council IT departments must run as a business. At all levels, IT staff with good business skills and experience -- including project management,...
Recruitment strategy.
September 14, 2006... Byline: Jim Mortleman
Recruitment strategy
z Jos Creese, head of IT at Hampshire County Council, explains how he finds and keeps hold of the right IT staff. 'We look for people with the potential to do the job, and set a lot of store...
A personal career path to CIO.
September 14, 2006... Byline: Lara Williams
A personal career path to CIO
z Rorie Devine became chief technology officer this year, having previously been information systems director. But he has not taken a strict technology or business route to become the...
Customer is king.(information technology services industry)
September 14, 2006... Byline: Lisa Kelly
Customer
is king
Credit checking firm's IT chief John Finch says web services have created greater flexibility. Lisa Kelly reports
Reacting with agility and speed to customer demands is crucial for credit...
metrics.
September 14, 2006... Byline: Tom Young
metrics
Database archiving shows potential
1Database archiving represents a very small but growing proportion of the archiving market, according to analyst Gartner. Only four vendors, representing 98 per cent of...
Computing Awards for Excellence: the contenders.
September 14, 2006... Byline: Bryan Glick
Computing Awards for Excellence: the contenders
Project awards
Private Sector Project of the Year
Alliance & Leicester Internet banking security
BP Turnaround tracking
London Stock Exchange...
The names in the awards frame.(Brief article)
September 14, 2006... Byline: Bryan Glick
The names in the awards frame
WE ARE pleased to announce the shortlists for the Computing Awards for Excellence 2006.
There has been a record number of entries this year, more than 25 per cent up on the...
EDF Energy's email solution.(Brief article)
September 14, 2006... Byline: James Brown
EDF Energy's email solution
Benoit Laclau, managing director of business improvement and technology at EDF Energy, one of the biggest power companies in the UK, says his company is looking very hard at how to solve...
Last post for email.
September 14, 2006... Last post for email
Has email reached the end of its useful business life? James Brown investigates
How many emails do you get in a day, and how much time do you spend dealing with them? Ask the typical chief information officer (CIO)...
Room at the top.(information technology services industry)
September 14, 2006... Byline: Lara Williams
Room at the top
IT directors are still not obtaining the representation they deserve at board level. But practical steps can
help them secure recognition, as Lara Williams reports
More often than not, IT...
Core processes.
September 14, 2006... Byline: Lisa Kelly
Core processes
z 'Historically, systems development was a highly governed, rigorous process as we delivered mission-critical systems to customers,' says John Finch, director of development and delivery at Experian's...
Advantage programme.(information technology services industry)(Brief article)
September 14, 2006... Advantage programme
Win free tickets to attend premier data conference
z Computing is offering readers the chance to win a complementary conference delegate pass worth [pounds sterling]1,595 to the seventh annual Data Management and...
Welcome to a world of man and machine.
September 14, 2006... Byline: mark samuels
Welcome to a world of man and machine
Japan may be leading the way with robots that perform business tasks, but they are unlikely
to replace us just yet, says Mark Samuels
z Bored with the programmer who...
financial world.
September 14, 2006... Byline: Dave Friedlos
financial world
LogicaCMG
z Services giant LogicaCMG has announced first-half results that saw revenue rise to [pounds sterling]1.2bn, up 39 per cent compared with last year. Operating costs, including...
Logica branches out.(Brief article)
September 14, 2006... Byline: Dave Friedlos
Logica branches out
Finance and telecoms sectors boost LogicaCMG revenue, reports Dave Friedlos
z Outsourcer LogicaCMG saw revenue rise 39 per cent to [pounds sterling]1.2bn in the first half of this year,...
Get switched on about switching off.
September 14, 2006... Byline: Tom Young and Lara Williams
Get switched on about switching off
Tom Young examines some simple measures that could significantly cut energy consumption
z Office equipment is the fastest-growing area of energy consumption...
IT to secure airport check-in.
September 14, 2006... Byline: Dave Friedlos
IT to secure airport check-in
A wave of new technologies aims to bolster security and speed up boarding. Dave Friedlos reports
z Recent increases in security measures at UK airports have brought passenger...
The airport of the future.(Brief article)
September 14, 2006... Byline: Dave Friedlos
The airport of the future
Technology is set to play an increasingly prominent role at airports as airlines look for ways to increase security and make travelling through terminals more straightforward.
...
Culture holds key to pensions IT change.
September 14, 2006... Byline: Sarah Arnott
Culture holds key to pensions IT change
Implementation is on time and to budget so far, writes Sarah Arnott
z In contrast to the long list of poorly implemented government technology programmes, the [pounds...
Doctors hold virtual team meetings.
September 14, 2006... Byline: Lisa Kelly
Doctors hold virtual team meetings
Lisa Kelly
z Newcastle Hospitals NHS Trust is to install software to allow doctors to work virtually, to speed up patient care, improve responsiveness and boost productivity....
Practical ways to cut energy use.
September 14, 2006... Byline: Tom Young and Lara Williams
Practical ways to cut energy use
Our Green Computing campaign is intended to make the IT industry more environmentally aware, while reducing costs and improving efficiency.
The second point of...
IBM set to build fastest computer.(International Business Machines Corp.)(Brief article)
September 14, 2006... Byline: James Brown
IBM set to build fastest computer
James Brown
z IBM is to build the world's fastest supercomputer for the US Department of Energy (DoE). The machine, codenamed Roadrunner, will be used by the DoE's National...
Kellogg's trims invoicing flab.
September 14, 2006... Byline: Dave Friedlos
Kellogg's trims invoicing flab
Cost-per-transaction system to cut paper costs and simplify accounting processes
Dave Friedlos
z Cereal manufacturer Kellogg's aims to eliminate 80 per cent of paper...
Virgin Megastores uses CRM for personal touch.
September 14, 2006... Byline: Lisa Kelly
Virgin Megastores uses CRM for personal touch
Lisa Kelly
z Virgin Megastores has installed customer relationship management (CRM) software to provide more targeted communication to build loyalty and profits.
...
New maturity for joined-up ID.(identification number)(Brief article)
September 14, 2006... Byline: Sarah Arnott
New maturity for joined-up ID
z Joined-up government is a term that has been bandied about by Whitehall policy idealists for so long, and has remained so far from reality, that the phrase is now largely accompanied...
Publisher takes the digital route to boost revenue.
September 14, 2006... Byline: Lisa Kelly
Publisher takes
the digital route to boost revenue
Lisa Kelly
z Publisher Dorling Kindersley (DK) is preparing its content for multi-platform publishing as part of a digital drive intended to increase...
Olympics planning system on the starting blocks.(Brief article)
September 14, 2006... Byline: Lara Williams
Olympics planning system on the starting blocks
Lara Williams
z The London 2012 Olympic Games Organising Committee is to integrate back office systems and services to underpin the planning of the games.
...
backbytes.
September 14, 2006... Byline: Tim Phillips
backbytes
May the G force
not be with you
z We have been covering in great detail the exact G force that a hard drive falling off your desk would experience to answer the question of whether this exceeds...
Severn Trent to update asset control software.(Brief article)
September 14, 2006... Byline: James Brown
Severn Trent to update asset control software
Utility wants to link sensor network into a master control system
James Brown
z Severn Trent Water is to upgrade control software to cope with a major growth in...
bulletin.
September 14, 2006... bulletin
Bar's interactive table yields record sales
z A trial of interactive computers that allow customers to order drinks from their seats has generated record revenue at Westminster University's student bar Intermission....
online.
September 14, 2006... online
Computing.co.uk's most popular stories this week
Virgin Atlantic targets online growth
z Virgin Atlantic has enhanced its web site, installing an upgraded booking engine, as it seeks to meet aggressive annual growth targets...
Firms must take internal threats more seriously.(Brief article)
September 14, 2006... Byline: Tom Young
Firms must take internal threats more seriously
Tom Young
z Internal data breaches are costing businesses an average of [pounds sterling]1.8m a year, according to research published this week.
The...
Pension Service transforms IT.
September 14, 2006... Byline: Sarah Arnott
Pension Service transforms IT
Latest phase of transformation programme
nears completion with streamlined applications
Sarah Arnott
z Pensioners entitled to multiple state benefits will be able to...
HSBC switches to green computing.(Brief article)
September 14, 2006... Byline: Lara Williams
HSBC switches to green computing
Lara Williams
z Financial services giant HSBC is to install software on all desktops across its international operations that will enable systematic switch-off of machines at...
Airlines look at mobile phone boarding passes.
September 14, 2006... Byline: Dave Friedlos
Airlines look at mobile
phone boarding passes
DavE Friedlos
z By 2010 UK airline passengers could be checking in and boarding flights using an electronic barcode transmitted to their mobile phone,...
Police scheme widens scope.
September 14, 2006... Byline: James Brown
Police scheme widens scope
Computer purchasing initiative extended to other justice bodies
James Brown
z A scheme that has reduced desktop hardware costs for police and emergency services by 10 per cent is...
Mifid plans may put pressure on IT.(Markets in Financial Instruments Directive)(information technology)(Brief article)
September 14, 2006... Byline: Lara Williams
Mifid plans may put pressure on IT
Lara Williams
z Financial services firms face substantial data management challenges if Financial Services Authority (FSA) benchmarking proposals relating to the forthcoming...
Visa to test contactless payment.(Brief article)
September 14, 2006... Byline: Lara Williams
Visa to test contactless payment
Lara Williams
z Visa is to trial contactless debit cards in London this autumn to allow shoppers to pay for low-value goods by passing their card over an electronic reader....
ID card scheme changes tack.
September 14, 2006... Byline: Sarah Arnott
ID card scheme changes tack
Whitehall shifts from original concept of a
single massive project
Sarah Arnott
z The government is taking the first steps to creating the national identity card project...
GNER till system on track to save [pounds sterling]1m.(Great North Eastern Railway )
September 14, 2006... Byline: Dave Friedlos
GNER till system on track to save [pounds sterling]1m
Train operator opts for electronic payment system
Dave Friedlos
z Train operator GNER has signed a [pounds sterling]2m agreement to install electronic...
Essential qualities.
September 21, 2006... Byline: Jim Mortleman
Essential qualities
Organisations today are seeking a broader mix of skills from their security professionals. James Mortleman reports
The information security profession is transforming and maturing. It has...
Interpersonal skills.(Brief article)
September 21, 2006... Byline: Jim Mortleman
Interpersonal skills
z Good people skills are another essential requirement for the modern security professional. Failure to communicate effectively with managers, colleagues and staff can have potentially...
The changing face of protection.
September 21, 2006... Byline: Cath Everett
The changing
face of protection
Every employee now has a responsibility towards security, as companies
move away from buying traditional security products, reports Cath Everett
Generally, the market...
What the experts say.
September 21, 2006... Byline: Cath Everett
What the experts say
Security budgets are going into two main areas. The first is the development of specific strategic roles, such as dedicated security and risk managers, and on staff development and security...