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Case study.(Case study)
December 6, 2007... Byline: Bryan Glick
Case study
BT
z In 2005, BT made what was, for some, a controversial decision to select Chinese manufacturer Huawei as one of the preferred suppliers for its 21st Century Network (21CN) project to IP-enable the...
Five Chinese technology companies to watch.
December 6, 2007... Byline: Bryan Glick
Five Chinese technology companies to watch
Huawei
z A manufacturer of next-generation telecommunications and networking products, used by mobile network operators and telecoms providers worldwide. Formed in...
China: the new business dynasty.(trends in information technology services industry)
December 6, 2007... Byline: Bryan Glick
China: the
new business dynasty
Bryan Glick reports on China's desire to become a major player in the world of business
The Chinese language symbol that means "China" is a rectangle with a vertical line...
Top tips for doing business with China.(Brief article)
December 6, 2007... Byline: Bryan Glick
Top tips for doing business with China
z Send your best person A- China is one of the world's most complex
markets. Your second-best person will fail.
z Do your own market research. Use a professional...
It will help to make a friend of Facebook.(service rendered for company workers)
December 6, 2007... Byline: Mark Samuels
It will help to make
a friend of Facebook
Instead of worrying about the negative effects of staff using Facebook, consider its potential benefits and join in, says Mark Samuels
z With its adaptable...
Disability rights help everyone.
December 6, 2007... Byline: Louise Wright
Disability rights help everyone
Louise Wright explains how technology allows the disabled to share their talents and help others in the process
z The availability of services over the web and other electronic...
Verizon responds to criticism with open access.
December 6, 2007... Byline: Neon Kelly
Verizon responds to criticism with open access
Telecoms giant concedes to Google's protest for net access to all mobile devices, reports Neon Kelly
z US telecoms giant Verizon is to open up its network to any...
Academics call for ID delay.
December 6, 2007... Byline: Tom Young
Academics call for ID delay
Tom Young
z The national biometric identity card programme should be put on ice until security fears have been eliminated, according to a group of academics.
Their open letter to...
Hertfordshire pilots conferencing system.(Brief article)
December 6, 2007... Byline: Lisa Kelly
Hertfordshire pilots conferencing system
Lisa Kelly
z Hertfordshire County Council is using conferencing systems and collaboration software to promote flexible working and meet carbon emissions targets.
...
Turquoise takes on the City.(computer platform for share trading)
December 6, 2007... Byline: Tom Young
Turquoise takes on the City
State-of-the-art IT systems are central to plans to open up
Europe's stock trading sector and generate more competition
Tom Young
z Project Turquoise is a next-generation share...
Super users replace programmers.
December 6, 2007... Byline: Lisa Kelly
Super users replace programmers
Lisa Kelly
z Programmers are becoming a rarity in many IT departments, and in their place is a new breed of super user who is able, with the right tools, to build software quickly...
Phone-based Oyster travelcard goes on trial.(Brief article)
December 6, 2007... Byline: Janie Davies
Phone-based Oyster travelcard goes on trial
Janie Davies
z Transport for London's trial of a mobile phone-based Oyster card is the latest in the growing trend for contactless payments and bundled services.
...
Interest grows in 3G services.
December 6, 2007... Byline: Neon Kelly
Interest grows in 3G services
Increased demand for mobile broadband from digital TV switchover
Neon Kelly
z Two-thirds of UK consumers want radio spectrum freed up by the digital TV switchover to be used for...
Serious crime agency needs more IT funding.(United Kingdom. Serious Organised Crime Agency)
December 6, 2007... Byline: Tom Young
Serious crime agency needs more IT funding
Extra [pounds sterling]10m a year will help track illegal finance
Tom Young
z The Serious Organised Crime Agency (Soca) wants to overhaul the IT underpinning its...
Standard Life saves i?1/260m.
December 6, 2007... Byline: Tom Young
Standard Life saves [pounds sterling]60m
Early adoption of service-oriented architecture boosts flexibility for financial services firm
Tom Young
z Standard Life has cut [pounds sterling]60m from its...
Support desk is unsatisfactory, say Oracle users.(Brief article)
December 6, 2007... Byline: Janie Davies
Support desk is unsatisfactory, say Oracle users
Janie Davies
z One in five Oracle Support users is unhappy with some element of the service, according to an annual survey published at this week's UK Oracle...
Green i?1/2frothi?1/2 confuses customers.
December 6, 2007... Byline: Tom Young
Green 'froth' confuses customers
Tom Young
z Over-marketing from suppliers keen to promote their green credentials is hindering IT departments' environmentally-friendly policies, says a survey.
Only one per...
Online sales rise to an all-time high of i?1/2130bn.(Financial report)(Brief article)
December 6, 2007... Byline: Lisa Kelly
Online sales rise to an
all-time high of [pounds sterling]130bn
Lisa Kelly
z UK web sales rose by 29 per cent to [pounds sterling]130bn last year, according to the latest figures from the Office for National...
Digital inclusion worth i?1/285bn.(rise in users of internet)
December 6, 2007... Byline: Neon Kelly and Sarah Arnott
Digital inclusion worth a[logical not]85bn
Economic growth will result from more
IT-literate EU citizens
Neon Kelly & Sarah Arnott
z Digital inclusion such as ubiquitous broadband access...
Market demands will drive growth.
December 6, 2007... Byline: Computing
Market demands
will drive growth
z It comes as no surprise that digital inclusion has major implications for economic growth A- up to a[logical not]85bn over five years, according to the latest estimates.
...
Crack the code to providing good customer service.
December 13, 2007... Byline: Peter Wheatcroft
Crack the code to providing good customer service
BCS view: abiding by common sense will ensure your customers get the right impression, says Peter Wheatcroft
z The latest release of the Information...
Making the most of your options.(trends in outsourcing)
December 13, 2007... Byline: Mark Samuels
Making the most of your options
MARK SAMUELS
z You know the US credit crunch has started to grind into western European confidence when experts
such as Duncan Aitchison, partner at outsourcing advisory...
Multisourcing: using the worldi?1/2s talents.
December 13, 2007... Byline: Glenn Warren
Multisourcing:
using the world's talents
Outsourcing is giving way to multisourcing and many countries are keen to become involved, writes Glenn Warren
Outsourcing has become such a part of everyday...
The move towards multisourcing.(Brief article)
December 13, 2007... Byline: Glenn Warren
The move towards multisourcing
z Developments in the outsourcing market, increased buyer expectations and the forces of globalisation are leading many more firms to adopt a multisourcing approach.
z...
Checklist: 10 tips for multisourcing.
December 13, 2007... Byline: Glenn Warren
Checklist: 10 tips for multisourcing
Do not rush into multisourcing just because it is a growing trend
Think carefully about how the strategy would fit in with the overall objectives of your business. It is...
IBM stakes a claim on sub-Saharan Africa.
December 13, 2007... Byline: Tom Young
IBM stakes a claim on sub-Saharan Africa
tom young
z IBM is increasing its investment in sub-Saharan Africa by more than $120m ([pounds sterling]59m) and hiring up to 100 local staff.
New recruits will be...
Creating a data strategy for SaaS.(Software as a service)(Brief article)
December 13, 2007... Byline: Eric Thoo
Creating a data strategy for SaaS
Companies using SaaS applications could risk their ability to make the most of externally managed data to fulfil information delivery and analytics needs, as well as provide the...
Lessons in IT know-how.(small and medium sized companies must provide their employees information technology training)
December 13, 2007... Byline: Jim Mortleman
Lessons in IT know-how
James Mortleman looks
at how small and
medium-sized businesses can pick up the IT skills needed to thrive
There are more than four million small and medium-sized enterprises...
SME skills i?1/2 filling the gaps.
December 13, 2007... Byline: Jim Mortleman
SME skills A- filling the gaps
z Using third-party organisations to provide IT services is one of the key ways for SMEs to overcome their skills challenges. But how can they avoid being lassoed by cowboys?
...
Manchester Council helps the city to go green.
December 13, 2007... Byline: Tom Young
Manchester Council helps the city to go green
Tom Young
z Manchester City Council's IT scheme for helping residents monitor and reduce carbon emissions will launch formally in the new year.
Technology...
Fraud checks at building society.
December 13, 2007... Byline: Lisa Kelly
Fraud checks at building society
Lisa Kelly
z Stroud & Swindon Building Society is using an integrated electronic identity verification system to help prevent fraud and improve risk management.
The Experian...
Vista comes of age with Service Pack 1.
December 13, 2007... Byline: Lisa Kelly
Vista comes of age with Service Pack 1
First bundle of fixes could boost take-up of latest Windows version
Lisa Kelly
z Microsoft released the first Windows Vista Service Pack (SP1) software upgrade for...
Finding the right strategy.
December 13, 2007... Byline: Neon Kelly
Finding the right strategy
The government-backed Technology Strategy Board wants to play a vital role in the development of innovation in the UK, writes Neon Kelly
z Research and development (R&D) investment is...
Further security breaches uncovered at HMRC.(United Kingdom. Her Majesty's Revenue and Customs)
December 13, 2007... Byline: Tom Young
Further security breaches uncovered at HMRC
Tom Young
z HM Revenue and Customs (HMRC) suffered seven breaches of data security since 2005, not including last month's loss of 25 million child support records, the...
IT can help save the world.(information technology can help to manage environment)
December 13, 2007... Byline: David Tebbutt
IT can help save the world
We must start seeing IT services as integral in the fight to save the environment, says David Tebbutt
z If the developing world wants to emulate the Western world's way of life, we...
Somerset pioneers IT sharing.
December 13, 2007... Byline: Janie Davies
Somerset pioneers IT sharing
Some 650 council staff transferred to IBM
in joint venture
Janie Davies
z A [pounds sterling]450m joint venture between two West Country councils and IBM could be the...
We need to be red hot on green issues.(information technology services industry must use green computing)
December 13, 2007... Byline: Bryan Glick
We need to be red hot on green issues
Good intentions regarding green computing are wonderful, says Bryan Glick, but without best practice guides we are all feeling rather lost
z IT leaders are becoming more...
Universal looks to digital future.
December 13, 2007... Byline: Neon Kelly
Universal looks to digital future
Neon Kelly
z The world's largest music label has
announced a deal that will make its entire back catalogue available for free download on certain Nokia mobile phones.
...
online.(retail banks uses online information services)(Facebook Inc. chnages it's advertising system)(Asos earnings)(Brief article)
December 13, 2007... Byline: Neon Kelly
online
Legacy systems cause retail bank woes
z Retail banks are being held back by legacy IT systems, according to research from Coleman Parkes. Nine out of 10 banks said that more targeted marketing would lift...
UK IT leads the world: now leti?1/2s tell them so.(service rendered by information technology services industry)
December 13, 2007... Byline: Sarah Arnott
UK IT leads the world: now let's tell them so
IT sector marketing plan to boost investment
SARAH ARNOTT
z The government's trade and investment arm, UKTI, wants a national strategy for marketing the IT...
Research funding receives a boost.
December 13, 2007... Byline: Neon Kelly
Research funding receives a boost
Neon Kelly
z The UK's search for emerging technologies is to receive a [pounds sterling]19m boost through the creation of two new research hubs.
Universities keen to host...
Utility companies want industry reorganisation.
December 13, 2007... Byline: Janie Davies
Utility companies want industry reorganisation
Janie Davies
z Power companies are calling
for a radical restructuring of the utilities industry if government goals for smart meters are to be accomplished...
E-crime policy is not working.(controlling computer crimes and securing databases of company)
December 13, 2007... Byline: Tom Young
E-crime policy is not working
Firms are not protected despite repeated
security threats
Tom Young
z Government policy for protecting critical businesses against electronic crime is "not fit for purpose",...
Tesco checks out IT footprint.
December 13, 2007... Byline: Angelica Mari
Tesco checks out IT footprint
Supermarket giant to reduce IT emissions by half in five years
Angelica Mari
z Tesco aims to halve the carbon footprint of its IT department within the next five years,...
A taxing challenge to industry success.
December 13, 2007... Byline: Computing
A taxing challenge to industry success
z Hold on to your hats indeed A- see story, this page. The IT sector is the second most productive in the
entire UK economy, worth a massive [pounds sterling]66.5bn last...