Telecom Tactics Insider articles from October 2005

Telecom Tactics Insider archives from October 2005

Digital Mobility by Nortel Networks.
October 15, 2005... The Digital Mobility Solution from Nortel Networks provides an in- building wireless solution for small- to medium-sized businesses with a Nortel Business Communication Manager (BCM 3.7 and higher) or Norstar Key System (Version 7.0 and...

Access Intelligence Appoints John Lilley to Lead Expansion of Telecom Business in EMEA.
October 15, 2005... Access Intelligence, a premier business-to-business media and information company, announced today that John Lilley has been appointed Director, Europe Middle East and Africa (EMEA) for the Telecommunications Advisory Group, a role that...

Avaya Launches New IP Office Software and New SMB Strategy.
October 15, 2005... In January 2006, Avaya Inc. will introduce IP Office release 3.1, adding new capabilities for small- to mid-sized businesses (SMBs) in Europe, the Middle East and Africa (EMEA), as well as new value for the Americas. New functionality...

Cisco Announces New Solutions for SMBs and CallManager Express 3.3.
October 15, 2005... Cisco Systems announces the Cisco Business Communications Solution, a suite of products, services, support and financing options for small- to medium businesses (SMBs) and mid-market companies. Also new are the Cisco Catalyst Express 500...

eOn Communications Adds VoIP to the Millennium PBX.
October 15, 2005... eOn Communications announces Millennium System Release 3.11 with new VoIP networking and a new IP phone that let remote workers and branch offices access the Millennium features over an IP network. Millennium IPConnect is a new Session...

Vertical Communications Introduces TeleVantage Version 7.
October 15, 2005... Vertical Communications announces Vertical TeleVantage 7, the latest release of the company's IP-PBX and contact center solution for small- to mid- sized businesses. Version 7 adds support for legacy digital phones from Avaya, NEC, Nortel,...

ESI Announces New 512-port IVX System and Presence Management.
October 15, 2005... ESI announces a new 512-port IVX Y-Class system to become available in the first quarter of 2006. With twice the port capacity of earlier X-Class systems, the latest member of the IVX family represents "the next step" for growing ESI...

Samsung BCS Releases OfficeServ 7200 in North American Market.
October 15, 2005... Samsung Telecommunications America introduces the OfficeServ 7200 converged platform for business communications in the North American market, offering a voice, data and wireless solution for small- to medium-sized businesses. Available...

Avaya Proactive Contact Software Increases Productivity.
October 15, 2005... Avaya Inc. announces Avaya Proactive Contact 3.0, new predictive dialing software that integrates with Avaya Communication Manager. Predictive dialing technology is used to automatically dial customers, and upon answer, instantly connect a...

Aspect Software (formerly Concerto Software) Adds VoIP to Several Products.
October 15, 2005... Aspect Software (formerly Concerto Software) announces new product releases that take advantage of IP telephony and Session Initiation Protocol (SIP) to improve customer service, collections, sales and telemarketing. Expected to become...

Nortel Networks Launches Expert Anywhere Contact Solution.
October 15, 2005... Nortel Networks introduces the Expert Anywhere Contact Solution to improve the customer experience by "teaming" contact center agents with knowledge experts anywhere in the enterprise in real-time. The solution includes Nortel's Contact...

Vertical Announces MultiSite Reporter 2.0 for Retail Market.
October 15, 2005... Vertical Communications announces MultiSite Reporter (MSR) 2.0, a centralized reporting application for the company's InstantOffice IP-PBX. MSR targets the retail industry and enables the tracking and analysis of the effectiveness of the...

Vodavi Unveils PathFinder IS.
October 15, 2005... Vodavi Technology, Inc. announces PathFinder IS ("In-Skin"), an integrated messaging solution for the company's XTS-IP and XTSc-IP communications systems. The Windows-based PathFinder IS card represents an "intermediate" voice mail solution...

KIRK telecom A/S Provides Wireless Telephony for Nortel BCM and Norstar.
October 15, 2005... KIRK telecom A/S announces it is supplying a wireless telephony solution to Nortel Networks for Nortel's Business Communication Manager (BCM) and Norstar Key systems for small- to medium-sized businesses. The solution, called Digital...

Multi-Tech Brings Cellular Wireless to PBXs.
October 15, 2005... Multi-Tech Systems, Inc. announces the CallFinder GSM (Global System for Mobile communications) CF100 Series, a new solution that promises cost savings by routing cellular wireless calls over the cellular network rather than the PSTN....

Sprint and Avaya Announce Partnership for Hosted Telephony and Wireless.
October 15, 2005... Sprint and Avaya announce a hosted VoIP telephony service that combines Avaya's business communications applications with Sprint's network expertise. The new hosted offering gives business customers an alternative to purchasing a...