Telecom Tactics Insider articles from February 2004

Telecom Tactics Insider archives from February 2004

New in the IP Telephones Market!
February 16, 2004... Vendors continue to improve their IP telephone portfolios, offering a full range of choices from low-cost desktop phones to high-end devices for those who require Internet access or SIP compatibility. Avaya, Cisco, Mitel Networks, Inter-Tel and...

Citel Technologies and Mitel Networks Introduce 3300 CITELlink Gateway.
February 16, 2004... Citel Technologies and Mitel Networks introduce the Mitel Networks 3300 CITELlink Gateway, a co-branded gateway that makes it easier for Nortel Networks Norstar and Business Communications Manager customers to migrate to the Mitel Networks 3300...

Comdial Announces New IP Telephony Solution.
February 16, 2004... Comdial Corporation announces a new SIP-based converged system code-named Mercury to be launched in the first quarter 2004. Based on Comdial's FX-II platform introduced in 2001, "Mercury" will function as both a circuit-switched and a...

Iwatsu America Chooses RADVISION SIP Platform for Product Development.
February 16, 2004... Iwatsu America Inc. (subsidiary of Japan-based Iwatsu Electric Ltd.) announces the development of a next generation IP PBX, code-named ADIX-ECS (Enterprise Communications Server) for the U.S. market, using a customized version of the RADVISION...

Multi-Tech Systems IP Gateway Complements Avaya's Branch Office Solution.(Brief Article)
February 16, 2004... Avaya Inc. and Multi-Tech have announced the availability of the MultiVOIP gateway in Europe, the Middle East and Africa (EMEA) to bring Avaya Communication Manager (formerly MultiVantage) functionality to small, distributed offices with up to...

SBC Communications Awards Siemens ICN Contract for IP.
February 16, 2004... Siemens Information and Communications Networks (ICN) Inc. announces a five year contract with SBC Services Inc. (a subsidiary of SBC Communications Inc.) for the Siemens SURPASS Business Connections solution, a next-generation, standards-based...

SpectraLink Provides Wi-Fi Wireless Telephones to Inter-Tel.
February 16, 2004... SpectraLink Corporation announces an OEM agreement with Inter-Tel in which Inter-Tel will distribute SpectraLink's NetLink Wireless Telephones as Inter-Tel branded models 8664 and 8665. The new wireless handsets will enable users to access the...

Artisoft Partners for CRM and Redundancy Solutions.
February 16, 2004... Artisoft announces three new solutions for their TeleVantage softwarebased telephone system for the Small- to Mid-Sized Business (SMB) market, including two Customer Relationship Management (CRM) applications and a redundancy solution. Artisoft...

Aspect To Deliver Outbound and Microsoft-Based Speech Solutions.(Brief Article)
February 16, 2004... Aspect Communications Corporation and SER Solutions Inc announce an agreement in which Aspect will market and sell SER's Call Processing System (CPS) for outbound contact centers and SERTAINTY and SERTIFY quality assurance products. In...

Captaris Announces New Fax Messaging Solutions and Launches the Infinite Push Proxy Gateway.(Brief Article)
February 16, 2004... Captaris, Inc. announces the RightFax Localized Web Client Solution, an add-on thin client application that enables Web access to a fax mailbox to create, send, receive or manage faxes using a Microsoft Windows, Apple Macintosh, UNIX or other...

Cisco and ADP Team to Deliver IP Customer Service Solution.(Brief Article)
February 16, 2004... Cisco Systems, Inc. and The Dealer Services Group of Automatic Data Processing, Inc. announce an IP telephony solution for automotive dealers. Cisco and computing services firm ADP will deliver ADP's Network Phone, an integration of Cisco's IP...

Hitachi Telecom and Digital Speech Systems Partner for Hospitality Voice Mail.(Brief Article)
February 16, 2004... Hitachi Telecom (USA) and Digital Speech Systems, Inc. announce a sales agreement in which Hitachi will offer the WinInn Series Voice Mail system from Digital Speech. Designed specifically for the hospitality market, the 4- to 16-port WinInn...