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Telecom Tactics Insider articles from April 2005
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Telecom Tactics Insider archives from April 2005
New from Toshiba.(Toshiba America Information Systems Inc.'s Digital Solutions Division)
April 15, 2005... Toshiba America Information Systems Inc., Digital Solutions Division (TAIS DSD) has begun shipping the new Toshiba Strata CIX, a pure IP telephony system designed for businesses of varying sizes and with multiple sites. Initially, CIX will...
Avaya Delivers Real-Time Management Solutions in EMEA.(Europe, Middle East and Africa)(Avaya Remote Managed Services for IP Telephony)
April 15, 2005... Avaya Inc. announces Avaya Remote Managed Services for IP Telephony, a software-based service that monitors and manages converged IP telephony networks. Available in Europe, the Middle East and Africa (EMEA) in April 2005, the remote service...
Cisco Announces New Support Service Offering for SMBs.(small to medium-sized businesses)(Brief Article)
April 15, 2005... Cisco Systems announces the Cisco SMB Support Assistant, a new technical support service for small to medium-sized businesses (SMBs) that includes basic setup, diagnostics and troubleshooting assistance. Designed specifically for SMBs and...
Toshiba Announces New Solutions for Network Readiness, Installation and Maintenance.(Toshiba America Information Systems Inc.)(Brief Article)
April 15, 2005... Toshiba America Information Systems, Inc. Digital Solutions Division (TAIS DSD) announces a suite of IP telephony solutions for its recently- introduced Strata CIX IP telephony system. New products and services from partners PEAK Technologies...
Samsung Announces New Enterprise Telephony Solutions.(Samsung Telecommunications America Inc.)
April 15, 2005... SamsungTelecommunications America Business Communications Systems group announces new functionality for its iDCS key systems and new OfficeServ CTI applications that meet the needs of small, mid-sized and larger companies. The IP-enabled...
Vonexus Selects Quintum VoIP Switches for IP Telephony.(Quintum Technologies Inc.)(Brief Article)
April 15, 2005... Vonexus Inc., a wholly-owned subsidiary of Interactive Intelligence Inc., will package the Quintum Technologies' SIP Tenor VoIP MultiPath switches with its Enterprise Interaction Center (EIC) IP PBX. The Quintum SIP gateway is used to...
Aspect Announces eWorkforce Management V6.3.(Aspect Communications Corp.)
April 15, 2005... Aspect Communications Corporation announces Aspect eWorkforce Management version 6.3, new capabilities that improve workforce productivity. Aspect has enhanced the Aspect eWorkforce Management Empower module to further automate agent...
eOn and M1 Global Partner for Next Generation Customer Interaction Solutions.(M1 Global Solutions Inc., eOn Communications Corp.)
April 15, 2005... eOn Communications Corporation and M1 Global Solutions, Inc. are partnering to deliver next generation customer interaction solutions to small and mid-sized contact centers. A complete solution based on eOn's eQueue multi- media contact center...
Interactive Intelligence and CallScripter Sign OEM Deal for Scripting Tool.
April 15, 2005... Interactive Intelligence and UK-based CallScripter Ltd. have formed an Original Equipment Manufacturer (OEM) agreement to offer the CallScripter software tool with Interactive Intelligence's Customer Interaction Center (CIC) contact center...
Vonexus To Offer IP Audio Conferencing with Microsoft Office Live Meeting.
April 15, 2005... Vonexus Inc., a wholly-owned subsidiary of Interactive Intelligence, Inc., announces Vonexus Live Conference with Microsoft Office Live Meeting, an IP audio conferencing product for businesses with geographically-dispersed employees,...
Nortel Networks Introduces New WLAN Portfolio.
April 15, 2005... Nortel Networks introduces new wireless local area network (WLAN) products through an alliance with California-based Trapeze Networks. Nortel will OEM Trapeze's WLAN Mobility System, and the companies will co-develop new mobility features and...
SpectraLink and Azimuth Cooperate on Voice over Wi-Fi Certification.(Azimuth Systems Inc.)
April 15, 2005... SpectraLink Corporation announces it will adopt the Azimuth W-Series WLAN test platform for certification testing between SpectraLink NetLink Wireless Telephones and wireless LAN Access Points. With the Azimuth test platform, SpectraLink's...