European Retail Digest articles from September 2004

European Retail Digest archives from September 2004

Oxford Institute of Retail Management update.
September 22, 2004... Retail Location Analysis Programme, 21st--23rd February 2005 Careful determination of new sites and the evaluation of existing space require skills that lie at the heart of retailing and consumer service businesses. In the only programme of its...

Director, Oxford Institute of Retail Management.(Editorial)
September 22, 2004... The productivity of UK plc has been consistently high on the UK government economic agenda for a number of years. Pronouncements have made it clear that part of government, at least, considers UK retailing to be substantially to blame for the...

How efficient is UK retailing?(Feature: retail productivity)
September 22, 2004... Introduction OXIRM was recently posed a challenging--and highly sensitive--question. Is UK retailing less efficient than retailing in countries such as France, Germany and the US? And if so, why? Several recent comparative studies show...

The role of customer satisfaction in retailing resource allocation models.
September 22, 2004... This article summarises some recent research that explores the role of customer satisfaction in the fortunes of retailers. The goal of the research was to layout precisely (mathematically) how productivity, cost and demand are impacted when a...

Quality fresh opinions, honestly given: interview with Mark Price, Selling and Marketing Director, Waitrose.(Interviews)
September 22, 2004... Waitrose is 100 years this year, it was set up in 1904 by Mr. Wait, Mr. Rose and Mr. Taylor and then in 1937 it was bought by the John Lewis Partnership, then only department stores, and is now the largest division within the John Lewis...

Turn-around story of the decade: interview with Bill Grimsey, chief executive, big food group.(Interview)
September 22, 2004... Bill Grimsey remembers attending the Advanced Management Programme at Templeton College in the mid 1980s as a 'defining moment' in his career. He went on to be Customer Services Director for Tesco, Managing Director of Park'n'Shop in Hong Kong,...

Lidl to capture Aldi's Crown in Europe.(Regional Review / Germanic Countries)
September 22, 2004... IGD believes that Lidl is well-positioned to capture Aldi's European crown and its aggressive expansion across the continent will drive its total European sales ahead of Aldi's by 2012. Aldi has historically been hailed as the leading...

Personal shopping assistant finds favour in German Retail Market.
September 22, 2004... The Personal Shopping Assistant (PSA) is arguably the 'next big thing' in large-store-format retailing. It comprises a touch screen tablet-style device attached to the shopping trolley and provides an interactive shopping experience. This...

Will Love Last? Second-guessing the new, new thing.
September 22, 2004... The GDI is Switzerland's oldest and most independent think tank. We have been focussing on the subjects of consumption, trade and society for more than 40 years. We are always one step ahead, and for this reason it is we who set the agenda. We...

Faster, longer, cheaper: the nexus between poor labour standards and supply-chain management in the apparel industry.(Political Issues)
September 22, 2004... The clothing industry is big business. In a highly competitive market however, the race is intense amongst companies to deliver products at low prices that also meet consumer demands on quality and choice, and at the same time maximise returns...

ROI case study: Woolworths and Episys.(News Analysis)
September 22, 2004... The Company Woolworths Group plc is one of the United Kingdom's leading retailers focused on the home, family, and entertainment markets with leading market positions in toys, children's wear (Ladybird), home goods, entertainment, and...

Pan-European shopping centre development.(News)
September 22, 2004... The continuing development of large scale purpose built shopping centres is a prime factor shaping the European retail business environment. New research from Mintel (Shopping Centres in Europe, 2004) quotes Cushman & Wakefield Healey & Baker...

Dear reader.(Letter / America)
September 22, 2004... Pharmacy Retailing Trends As Britain cautiously loosens its strict pharmacy regulations, it is an appropriate time to review the trends taking place in pharmacy retailing in the USA where government regulation has always been less...

Browsing behaviour in retail stores: an opportunity for retailers?(Viewpoint)
September 22, 2004... In examining consumers' contacts with retail outlets, it is tempting for both researchers and managers to equate all consumers with buyers. However, this is unrealistic because at any given time, the percentage of consumers who are 'just...

8th International Conference on Retailing and Commercial Distribution: teaching and research issues, London, June/July 2004.
September 22, 2004... 8th International Conference on Retailing and Commercial Distribution: teaching and research issues, London, June/July 2004. The Conference of the European Association for Education and Research in Commercial Distribution (EAERCD) took...

4th ICSC European Research Seminar. One European Market: the sense and sensibility of research, Paris, October 2004.
September 22, 2004... 4th ICSC European Research Seminar. One European Market: the sense and sensibility of research, Paris, October 2004. The fourth ISCS research seminar attracted a larger number of participants than in previous years. Unlike last years' move...

Micromarketing Conference: the Measurement of Promotions' Effectiveness, University of Parma, Italy, October 2004.
September 22, 2004... Micromarketing Conference: the Measurement of Promotions' Effectiveness, University of Parma, Italy, October 2004. How could we measure promotion effectiveness to improve performance through customer data information? Academics and...