European Retail Digest articles from December 2003

European Retail Digest archives from December 2003

Marketing Week Online Retail Forum: Retaining the Online Shopper, Earls Court Conference Centre, London October 2003.
December 22, 2003... The Online Retail Forum took place, not online as might have been assumed, but over two days in London. The conference was well attended by a good mix of over 70 retailers and IT providers. Day one began with opening remarks from David Selby,...

3rd ICSC European Research Seminar: Rewards and Pitfalls of Research, Hotel Concorde La Fayette, Paris, October 2003.
December 22, 2003... The 3rd ISCS European Research Seminar was as authoritative and informative as in previous years but had a much broader appeal. After an introduction from the Chairman, Arno Ruigrok, the morning began with a presentation by Ira Kalish,...

Retail Forum and Logistics and Supply Chain Forum, MV Oriana, October 2003.
December 22, 2003... Put 300 delegates, 75 supplier companies and 30 speakers together on a ship for three days, along with food, drink, entertainment and no hope of escape. The result is a surprisingly rich amount of interaction and an unsurprisingly large amount...

Network Systems in Retailing: Relationship Models, Rules and Value Creation, Rome, November 2003.
December 22, 2003... The annual congress of Industry and Distribution (I&D) took place in Rome on 21st and 22nd November 2003. Industry and Distribution is the main Italian academic journal specializing in retail marketing and channel relationships, edited by the...

8th Burgundy Marketing Research Conference, Dijon, November 2003.
December 22, 2003... Launched in 1997 by Professor Marc Filser, the Burgundy Marketing Research Conference aims to offer researchers a really open-minded place (open-minded to originals subjects, methodologies from other fields of research than marketing, etc.) to...

Editorial.
December 22, 2003... The European Retail Digest has undergone a modest makeover with effect from Issue 40, marking our tenth anniversary. We hope you enjoy our continued preoccupation with abstract retail images on our front cover (and apologise that there are no...

Glosup: a close up analysis of retail supply chains.(Retail Supply Chain)
December 22, 2003... For some time now, the CIES Global Supply Chain Performance (Glosup) team at Templeton College, University of Oxford has been developing some assessment tools for supply chain benchmarking and assessment. The Glosup (pronounced similar to...

Sharing knowledge in the food retail industry: interview with Leandre Boulez, chairman CIES International Committee on Supply Chain Management and International Supply Chain Director, Auchan.(Retail Supply Chain)
December 22, 2003... CIES--The Food Business Forum is an independent global food business network. It serves the CEOs and senior management of 175 retailer and 175 supplier member companies, and their subsidiaries, in over 200 countries by: 1) Providing a neutral...

How benchmarking customer service can lead to improved service and reduced costs.(Retail Supply Chain)
December 22, 2003... For more than a century, The Gillette Company has been a leader in its field with a range of some of the most well known brand names in the world. Perhaps best known for its blade and razor business where it is the undisputed world leader,...

Flexible supply chains at Safeway.(Retail Supply Chain)
December 22, 2003... Gonzales: The flexible supply chain By 1999, Safeway had reached a crossroads. We no longer had the scale to compete with the global players that by now dominated the UK market. Under the direction of Carlos Criado Perez, our new CEO who...

Choosing the Right Supply Chain: interview with Dr. Dieter Dornauer, head of logistics and organisation, Spar Austria.(Interview)
December 22, 2003... The principal head office of Spar Austria, formerly in Vienna, has been located in Salzburg since 1970, and now employs more than 450 Spar and INTERSpar staff. The concept of Spar was established by Adriaan van Well in Zoetermeer, the...

Retail developments in Central Europe.(European Regional Review: Central Europe)
December 22, 2003... If you had come to central Europe in the mid 1990s you would not have found any modern retail offering beyond a few Metro cash-and-carries and some small supermarkets, generally in poor locations and with a limited range of goods. At the...

Poland: Europe's most cosmopolitan market.(European Regional Review: Central Europe)
December 22, 2003... Soon after the fall of the Berlin Wall, international retailers began to conquer the completely underdeveloped markets of the former iron curtain countries. They were accompanied by large consumer goods multinational companies such as e.g....

Retailing in Hungary.(European Regional Review: Central Europe)
December 22, 2003... Hungary has a relatively well-developed property market infrastructure in comparison with other central European countries. This is largely as a result of earlier measures taken to liberalise the economy following the collapse of communism. The...

Emerging markets of the Baltic: getting bigger, quicker.(European Regional Review: Central Europe)
December 22, 2003... After the fall of the Soviet Union, all three Baltic republics started their transition from the Command to Market economy. The retail market, like other market spheres, were sensitive to political and economical changes. At first, the...

The changing map of the European Union: Central Europe.(European Political Issues)
December 22, 2003... The people in the region call themselves 'central Europeans'. 'Central Europe' was a concept first developed for the region and published by Milan Kundera, then an exiled Czech writer, in 1984. He was keen to stress that the region was linked...

What is happening to shrinkage and theft amongst Europe's retailers?(News)
December 22, 2003... Crime in Context Shrinkage, retail crime and the costs of security are major issues for most retailers. In our most recent research we found that in 2002/03, crime cost retailers in western Europe a combined total of [cents]29,023 million....

Teen power: what will they want as adults?(News)
December 22, 2003... Today's teenagers have grown up in a consumer driven society. According to IGD's latest consumer research they know their own mind and are ready to vote with their feet if they are not satisfied. Teens are imaginative and are keen to look for...

Dear reader: international mall design formats and regional sensitivities.(Letter: Dubai)(Letter to the Editor)
December 22, 2003... Dubai has witnessed an unprecedented boom in the shopping centre business, leaving its indelible mark on the global retail scene. Shopping centres abound in the region, with the Al Ghurair Centre taking the lead over 20 years back. Since then,...

Dear reader.(Letter: Russia)(Letter to the Editor)
December 22, 2003... Despite the recent misgivings of western commentators concerned with the implications of President Putin's 'managed democracy', the potential and fast growth of retail markets in Russia continues unabated. As a branding and design...

Dear reader.(Letter: Thailand)(Letter to the Editor)
December 22, 2003... The economic recession of 1997 seems firmly behind us now, and the economy has been growing steadily. Business has been good, partially due to increasing offers of financing by companies leading to some fears regarding increased debt among...

Winners and losers.(Viewpoint)
December 22, 2003... The U.S. Commerce Department has recently revised and updated its retail statistics for the time period between 1992 and 2002. Not only do they comprehensively explain 'what happened' in American retailing, they also provide important pointers...

Myths & Realities in Supply Chain Practice & Research.
December 22, 2003... 3rd International ECR Research Symposium, Athens, September 2003 CIES Supply Chain Conference, Nice, October 2003 IGD Annual Retail Logistics Summit, London, November 2003 Reviewed By Richard Cuthbertson, Research Fellow, Oxford Institute...