Info-Tech Advisor Newsletter articles from January 2004

Info-Tech Advisor Newsletter archives from January 2004

A tool for software acquisition.
January 6, 2004... Sources: (Carnegie Mellon Software Engineering Institute Articles and White Papers, SearchCIO.com Article, University of Massachusetts Dartmouth Web Site) IT managers are constantly looking for resources to assist them in decision-making...

Reduce the risk of laptop theft.
January 6, 2004... Sources: (Corporate Travel Safety Article, District of Columbia Metropolitan Police Department Web Site, SANS Institute White Paper, SC Magazine Article, TechTV Article) Laptop computers are high-ticket items that are easy to grab, hide,...

How to build a business case.
January 6, 2004... Sources: (allPM.com Article, CIO Magazine Article, Federal Computer Week Article, National Computing Centre IT Adviser Article) Assume, for a moment, that you need to persuade top management to invest in a particular technology; or, the VP...

Sizing up wireless APs.
January 6, 2004... Sources: (Business Solutions Magazine Article, Computerworld Article, Network Computing Article, NetworkMagazine.com Article, Network World Fusion Article) Companies looking to go wireless need to understand that access points (APs) are...

Staff morale: more than just pizza days.
January 6, 2004... Sources: (BBC News Article, CEOforum.com.au Article, Employee Retention Strategies Article, ITtoolkit.com Article, StickyMinds.com Article) If you think that pep talks, spirited meetings, employee recognition programs, and silly hat days...

To infuriate your customers, please press the pound key.
January 6, 2004... Sources: (Ascent Group Article, E-Commerce Times Article, Genesys White Paper, Harte-Hanks Presentation) Companies use interactive voice response (IVR) in their call centers to foster customer self-service and therefore reduce expenses....

Only qualified job sites need apply.
January 6, 2004... Sources: (Employment360.com Article, Job-Hunt.Org Article, Recruiters Network Article, theITportal.com Article, Web Based Recruitment Paper) Advertising a vacant IT position is both an art and a science. To achieve the best results, one...

Storage: the future is tiny.
January 6, 2004... Sources: (Computer Technology News Article, ComputerWeekly.com Article, NewsFactor Network Article, Technology Research News Article) With all of the compliance laws now coming into effect, document and data retention is getting more...

Slash costs with a printer policy.
January 6, 2004... Sources: (Digital Coffee Break Article, Hewlett-Packard White Paper, Lexmark White Paper, Michael J. Monk White Paper, New Mexico Business Weekly Article, TechRepublic Article) Printing is an essential business function, yet it is often not...

Ten IT asset issues you need to tackle.
January 6, 2004... Sources: (GartnerGroup Article) The New Year is a time to start fresh, to brush off those bad habits and adopt some good ones. Getting your IT house in order in the form of asset management best practices is an excellent starting point. ...

Computer crime survey from the experts.
January 6, 2004... Sources: (Computer Security Institute Report) How did IT fare on the security front this year? How did you stack up? Benchmark yourself against your peers with the Eighth Annual "CSI/FBI Computer Crime and Security Survey" (free...

A cure for desktop management woes.
January 6, 2004... Sources: (Network Computing Articles) With desktop management, the devil is truly in the details--and so many details! Patch and service pack deployment, software installation, and PC security setting updates are just a few of the ongoing...

Update your mainframe.
January 6, 2004... Sources: (Darwin Magazine Article, Storage Pipeline Article) Is your mainframe a productive component of your IT infrastructure, or would it better serve as an oversized paperweight? If your mainframe needs to be modernized, then take a...

Get a free makeover from Microsoft.
January 6, 2004... Sources: (Microsoft Web Site) If you're a small company with up to 50 employees and at least five PCs, you could be eligible to win a free tech makeover courtesy of Microsoft. The Microsoft Technology Makeover Sweepstakes offers a grand...

A bright spot for anti-spam.
January 6, 2004... Sources: (Brightmail) Brightmail's newly released Anti-Spam version 5.5 claims an e-mail filtering accuracy rate of 99.9999 percent with its enterprise-level filtering technology and updated administrator options. Anti-Spam 5.5 also: ...

TV: you can take it with you.
January 6, 2004... Sources: (Idetic, Inc.) Travelers and people on the go looking to keep up-to-date on their favorite news and television shows now can with MobiTV--a new service that offers cell phone users live television on their handsets. Only available...

HyperIP speeds WAN transmission.
January 6, 2004... Sources: (NetEx) HyperIP from Network Executive Software (NetEx) is an IP acceleration device that promises to increase WAN data transmission performance by up to 10 times. Other features and benefits are as follows: * Requires no...

Searching goes graphic.
January 6, 2004... Sources: (Groxis) Grokker is the newest advancement in search technology. This useful application changes the way in which you search by organizing results into categories and subcategories and graphically representing them for easy...

VeriSign releases new security suite.
January 6, 2004... Sources: (VeriSign) VeriSign recently released its Intelligence and Control suite of security services to help companies comply with regulations, anticipate attacks, recognize security-related patterns and trends, and correct weaknesses in...

How to calculate downtime.
January 20, 2004... Sources: (CNETAsia Article, ITtoolkit.com Article, ITworld.com Article, Network World Fusion Article) Everyone has heard about the dangers and costs of network downtime. Okay, fine. But how do you go about justifying network expenditures in...

Flush out Spyware from Corporate PCs.
January 20, 2004... Sources: (Intranet Journal Article, PC Magazine Article, PCStats.com Article, PCWorld.com Article) If your Internet browser mysteriously acquired a new toolbar, you have new programs showing up unexpectedly, or your computer is acting...

SysAdmin code of conduct.
January 20, 2004... Sources: (Biomedical Computer Group Document, NASA Ames Research Center Document, System Administrators Guild of Australia, Unisys World Article, University of Miami Policy) Computer systems consist of an intricate web of administrators,...

VPNs: a good candidate for outsourcing?
January 20, 2004... Sources: (Find VPN Article, InformationWeek.com Article, InfoWorld Article, Intranet Journal Article, The Web Server Times Article) Virtual private networks (VPNs) are considered mission-critical applications for remote users and...

Explore the benefits of small teams.
January 20, 2004... Sources: (RPG Vault Article, SD Best Practices Article, University of Maryland University College Article) You have been assigned a new project that has rigid deadlines. You need to create a team that will be efficient, and produce high...

Get ready to retire ... your software.
January 20, 2004... Sources: (CNET News.com Article, Darwin Magazine Article, ITAudit Article, Microsoft Watch Article, Monash University Article, PCWorld.com Article) Just like anything else in life, all good things must come to an end. This old adage also...

The final word on DNS server security.
January 20, 2004... Sources: (CERT Coordination Center White Paper, Men & Mice Web Site, Microsoft TechNet Web Site, National Security Agency Report, TechRepublic Articles) Security holes in DNS (domain name system, or service) have been well documented in...

Transplanting your data center.
January 20, 2004... Sources: (Computerworld Article, Network Computing Article, Networking Unlimited Article, Rothstein Associates Article) Moving a business can be a nerve-wracking experience, but moving your data center--a vital technology facility-can be...

Making the case for Fax Servers.
January 20, 2004... Sources: (Fax Server FAQ and Buyer's Guide Web Site, The CRM Project Article) While fax machines as hardware are rapidly becoming outdated, the actual service they provide is not. Companies looking to ditch unnecessary costs, while hanging...

Learn Governance at the Institute.
January 20, 2004... Sources: (IT Governance Institute Web Site) The word Governance does not appear anywhere in the name Control Objectives for Information and related Technology (COBIT). Yet COBIT's popular frameworks and best practices are all about the...

Tools for all us cheapskates.
January 20, 2004... Sources: (InternetWeek.com Article) Let's face it--information technology is expensive, and saving money where you can is the least you can do. Cheap is always worth taking a look at, and free is even more attractive. For the cheapskate in...

Template library for process management.
January 20, 2004... Sources: (Process Impact Web Site) If you are a developer involved in process management--change management, requirements gathering, peer review, project management--you'll find more than 20 helpful templates at Process Impact. ...

Tutorial: set up an Apache proxy server.
January 20, 2004... Sources: (ServerWatch Article) Open source Apache is the most popular server for putting data on the World Wide Web. In addition to being used to serve Web pages to incoming Internet traffic, Apache can also be used as a proxy server for...

One stop listing of storage stats.
January 20, 2004... Sources: (Horison Information Strategies Document) The hardware side of information technology lends itself to quantitative statistics, but perhaps to no area more than storage. You can't talk about storage technologies without needing...

Leverage AS/400 investments.
January 20, 2004... Sources: (Touchtone Corporation) IT shops running IBM iSeries AS/400s will be happy to know that Touchtone Corporation is still releasing enterprise solutions that support this venerable technology. * Wintouch: Includes CRM server...

Give physical security the fingerprint.
January 20, 2004... Sources: (ArrowVision Technologies) The Winner of CES's award for the Best Innovation of 2004, The Shepherd 210 Fingerprint Identification Door Lock from ArrowVision employs the latest in biometrics technology. Using fingerprint...

Kubi enhances e-mail collaboration.
January 20, 2004... Sources: (Kubi Software) Getting users to abandon e-mail in favor of more complex collaboration tools is often a difficult task. Kubi Spaces makes this unnecessary by adding much needed collaboration functionality to traditional e-mail...

Smart storage with Maranti.
January 20, 2004... Sources: (Maranti Networks) Maranti recently launched CoreSTOR 2000, part of their CoreSTOR line of storage offerings that has been over three years in the making. The CoreSTOR 2000 is an intelligent storage service platform that delivers...

How about a virtual research department?
January 20, 2004... Sources: (Northern Light) Powered by the Northern Light Enterprise Search Engine, the Northern Light Business Research Library is a paid service for enterprise customers involved in business research. It is aimed at helping professionals...