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Leader: Don't neglect to bang the data sector drum.
November 8, 2005... So, now that the Data Strategy Awards have pushed data professionals into the limelight, will you be able to cope with this new-found glory or shrink back into the shadows for fear of being blamed when things go wrong?
As we all know,...
Home Office to seek advice on ID cards.
November 8, 2005... The Home Office is seeking advice from the data community on the commercial opportunities and practicalities of the identity card scheme, with a view to splitting the contract four ways.
It has published a questionnaire aimed at canvassing...
IN BRIEF: Telewest wins Data Strategy Grand Prix.
November 8, 2005... Telewest Broadband scooped the Grand Prix at the inaugural Data Strategy Awards, held in London last week, for a major data overhaul that fuelled a 300 per cent rise in sales by its door-to-door salesforce. Following an initial pilot, the...
Tetley hands brief to Seeburger UK.
November 8, 2005... Tetley has hired Seeburger UK to handle all new B2B and electronic data interchange (EDI) integration projects, and help to manage its global supply chain.
The move follows a number of projects which have seen Seeburger help Tetley...
Matrix Chambers to pool online resources.
November 8, 2005... Matrix Chambers, whose lawyers include Cherie Blair, is set to use a unique Web tool that will allow users to create a range of online communities for members of the legal profession.
The digital division of Tullo Marshall Warren,...
Financial institutions set to employ anti-terror software.
November 8, 2005... Major financial institutions are introducing anti-terror software, to stem the flow of cash to criminals and block networks of terror.
Software provider Datanomic has developed a data-quality management technology called dn:Match, which it...
IN BRIEF: CACI snaps up Tech Computer Office.
November 8, 2005... CACI, a leading provider of information systems and marketing solutions in the UK, has acquired specialist software developer Tech Computer Office. Founded in 1983, the company specialises in integrated business management systems for both...
IN BRIEF: Third of unsolicited mail contains errors.
November 8, 2005... Nearly a third of unsolicited direct mail in the UK contains errors in prospects' details, according to a report from EuroDirect. The company monitored unsolicited business-to-consumer mailings from 330 UK firms and discovered that, out of...
Firms 'not being vigilant with data'.
November 8, 2005... UK businesses are leaving themselves vulnerable to a host of problems associated with poor data quality, according to the results of a survey released by Datanomic, the data management software provider.
The survey, conducted among 100 IT...
EuroDirect boosts consultancy levels.
November 8, 2005... EuroDirect has expanded its European agency network to service the growing demand for specialist retail consultancy and high-end market modelling tools.
Senior consultant Nicolas Inglard will work across operations in France and...
NHS trust in Medisec e-referrals roll-out.
November 8, 2005... The Countess of Chester Hospital NHS Foundation Trust has launched the UK's largest electronic patient referral system, with over 2,600 e- referrals made every month.
The trust has linked up to 33 surgeries across Cheshire, Flintshire and...
IN BRIEF: Vertis Marketing & Technology bought by print giant Howitt.
November 8, 2005... Data firm Vertis Marketing & Technology is to change its name to Data Lateral after being bought by print giant Howitt. The deal, which includes Vertis (Croydon), reunites the team with ex-Vertis Leicester boss Richard Husband, who joined...
Lister Petter picks CPiO software.
November 8, 2005... Industrial engine and generator firm Lister Petter has hired software specialist CPiO to overhaul its enterprise resource planning (ERP) system.
CPiO is to implement Sage Line 500 to improve efficiency and productivity, and streamline...
Product & service news: Mobile devices pose major security risk.
November 8, 2005... Businesses are being warned of the growing dangers of internal data theft using mobile storage devices such as iPods, USB memory sticks and PDAs, which can be used to discreetly download hundreds of gigabytes of information.
Global IT...
Product & service: LogLogic offers immediate data intrusion detection.
November 8, 2005... LogLogic, the log management and intelligence company, is releasing a package that will allow companies to detect security alerts immediately for the first time.
LogLogic3 will allow IT organisations to collect, store and analyse 100...
Product & service news: CACI unveils Irish retail file.
November 8, 2005... CACI is launching what it claims to be the first model of the most successful Irish retail centres. The analysis - covering the whole of Ireland - reveals Dublin's dominance as a shopping hub, ahead of closest rival Belfast.
The scheme,...
Product & service news: QLogic in Lucent global support deal.
November 8, 2005... QLogic, a leading supplier of fibre channel host bus adapters, and stackable and blade server switches, has struck a deal with Lucent Technologies to launch a global support operation.
QLogic Global Services features a suite of in-region,...
Product & service news: Acxiom reveals global single customer view.
November 8, 2005... European data services provider Acxiom is launching a solution to enable data from more than 200 countries to be combined to provide a global single customer view.
The customer data integration solution, facilitated by Acxiom's grid...
Product & service news: OneSource unveils Match & Append content system.(Company Profile)
November 8, 2005... OneSource Information Services, a provider of business information solutions, has launched content service Match & Append.
The scheme allows users to quickly and easily load or update their customer management or internal customer...
Product & service news: Sunbelt revamps CounterSpy tool.
November 8, 2005... Sunbelt System Software, a leading provider of Windows system administration tools and enterprise security solutions, has upgraded anti-spyware solution CounterSpy.
Version 1.5 delivers several improvements, including better spyware...
Product & service news: SPSS upgrades statistics solution.
November 8, 2005... SPSS, a major worldwide provider of predictive analytics software, has unveiled an enhanced version of its flagship statistical software package, SPSS 14.0, to extend the reach and power of predictive analytics.
Statistical and predictive...
Thinking in the singular not the answer.
November 8, 2005... Obtaining the single customer view is the ambition of all good data folk. The thinking goes something like this: "Let's take all the information we have on a customer and centralise it, so we can target them more effectively." In theory, it...
Letter: Call centre staff require better info to cross-sell.(Letter to the Editor)
November 8, 2005... Call centre staff always take the brunt of customer service criticism, but problems aren't usually a staff-quality issue. It's a system and data-quality issue. If the systems on which they're working don't provide the right information to...
Letter: IT and marketing must cooperate on addresses.(Letter to the Editor)
November 8, 2005... Yet again the age-old argument between IT and marketing has reared its ugly head. In Patrick Dye's article on address management (DS October), it was a question of which department should handle and process address data on a daily basis....
Working in data won't earn you any friends.
November 8, 2005... Having just recovered from the inaugural Data Strategy Awards, it's time for some serious post-event reflection. As chair of the judges, although I was pleased with the quality of the winners, I have to say, we data folk have to do better....
Return to spender?
November 8, 2005... The effectiveness of customer insight is being heavily scrutinised as companies ask whether the investment in software and staff offers a worthwhile return? By David Reed
For every Don Quixote, there is a Sancho Panza. For everybody...
BUREAUX SOLUTIONS: Data with destiny.
November 8, 2005... The rapid shift from traditional to digital data management is forcing clients to build enduring, long-term relationships with bureaux to cope with the volatile nature of new media. Firms ignore shifts in consumer preferences at their peril,...
Dunnhumby promotes 'long view' strategies.
November 8, 2005... Leading customer management and insight specialist Dunnhumby - one of the companies credited with Tesco's meteoric rise - is publishing a new book, Customers are for Life, Not Just for Your Next Bonus.
The book has been written by Martin...
Tesco picks Eqos tool to lift overseas sourcing.
November 8, 2005... Tesco is boosting its global procurement operation by installing Eqos systems to double the amount of goods it sources overseas each year from #1bn to #2bn within two years.
Having previously handled procurement operations manually, Tesco...
Leading British companies breaking email privacy law.
November 8, 2005... More than a third of the UK's top firms are still flouting email privacy laws, over 18 months after the legislation came into force, according to a study.
The research, published by data and marketing specialist CDMS, reveals that 34...
CASE STUDY: Claiming unity.
November 8, 2005... Lloyd's of London and The International Underwriting Association of London challenged Xchanging to deliver a consolidated claims-processing system
Lloyd's of London and The International Underwriting Association of London (IUA) recently...
FRAUD DATA: Shady dealings.
November 8, 2005... Fraudsters are getting more and more cunning with their scams - wreaking havoc with the business world. But, as David Reed points out, their victims are not trying very hard to outwit them
Management consultancies are often derided for...
Legal column.
November 8, 2005... Lewis Silkin's Spencer Davis answers pressing legal questions
In the UK, it is common practice for companies to keep an up-to-date database containing information about their clients or customers. In fact, you might argue that the more...
DAVID REED: The highs and lows of validation.
November 8, 2005... Events are the enemy of good order in politics. Just when a leader decides to concentrate on domestic issues, a tidal wave forces the focus onto overseas aid. Or a plan to invest more heavily into public services gets undermined by a fall in...