Banking Wire articles from May 2003

Banking Wire archives from May 2003

Banks Sharply Critical of Expanded MBL Powers For CUs.
May 1, 2003... Credit unions aren't qualified or positioned to make many of the commercial loans now permitted following NCUA's sweeping changes to its business-lending regulations, banks are saying. The new rules would let the more than 6,000 federal...

'Surprised' At Who Is Using Payday Loans, LBPCU Offers Choice.
May 1, 2003... Payday lenders prey not only on the poor and immigrant communities, but also the middle class, according to one credit union here that is attempting to do something about it. Long Beach Postal Credit Union is a $61-million CU that serves...

Worth Noting.
May 1, 2003... Kicker Used In Wisconsin PSAs PEWAUKEE, Wis.-Wisconsin's credit unions are backing a new series of radio public service announcements (PSAs) that use Green Bay Pakcers' kicker Ryan Longwell to talk about the risks of identity theft....

A Gut Feeling Something's Not Right In The Message.
May 1, 2003... The old "gut feeling" took something of a punch in the gut last week. Probably responsible for more business successes-including those at credit unions-than any other "process," the old "gut feeling" is regularly under attack as...

Firm Aims To Answer The Tough Questions From Members.
May 1, 2003... One firm here is counting on the increasing sophistication of the product menu at credit unions to mean a similar increase in the questions members have about them. That's where it comes in. Financial Finesse, which describes itself as a...

CU Finds Effective Way To 'Drive' Home The Message.
May 1, 2003... Two employees at Orange County's Credit Union will be cruising Southern California's famous freeways in style for the next year after winning a competition for delivering exemplary service to the credit union's members. Lynda Hill, the...

Product & Service.
May 1, 2003... 2 New Kids Clubs Are Introduced ALBUQUERQUE, N.M.-CommonBond Communications has introduced two new products aimed at young members: CU Kids Club and CU Teens Club. Credit unions can co-brand the programs, which are web and print-based. ...

Fort Knox CU Finds Gold In The Old And The New.
May 1, 2003... You can be all things to all people. Or at least that's what Fort Knox FCU here is trying to do. And seeing as how the CU has been among the top 4% of most profitable credit unions in the nation, it would certainly seem as if the $385-million...

Product & Service.
May 1, 2003... Empire Corp. Invest $10M In CIF ALBANY, N.Y.-Empire Corporate FCU has increased its investment in the National Credit Union Foundation's Community Investment Fund (CIF) to $10 million. Its previous investment was $500,000. The $10...

Corporates Set Asset Records.
May 1, 2003... Corporate credit unions saw a second consecutive year of record growth during 2002. At year end the corporates had total assets of $68.9 billion, a 14% increase of year-end 2001. The assets of corporate CUs are up 108% since 1997, according to...

People.
May 5, 2003... Georgia Federal Credit Union, Atlanta, named Doreen Blaha Gwinnett branch manager. Ent Federal Credit Union, Colorado Springs, Colo. named Vernon D. Finch director emeritus. Irwin Mortgage, Newport News, Va., named Maria Fentress...

Foreign Branches Are Approved For Federal Charters.
May 5, 2003... The NCUA board last week gave its go-ahead to the expansion of the international credit union movement with a new rule that will allow U.S. credit unions to expand overseas. The new rule will allow dozens of credit unions sponsored by U.S....

ON DEADLINE.
May 5, 2003... United Airlines CU Hires CEO CHICAGO-The $4-billion United Airlines Employees' Credit Union last week named David W. Mooney as its new president and treasurer. Mooney had most recently been a senior vice president at J.P. Morgan Chase &...

Analyst Cites Threat From Asset-Management Plans.
May 5, 2003... The days when a credit union executive could look out the front door and see most of the competition are over. Insurance companies, mortgage brokers and others are using technology to establish themselves as often-invisible competitors-...

CUNA Mutual Intro's Plan To Give CUs New Direction.
May 5, 2003... CUNA Mutual Group has introduced its new operations and marketing consulting program. It is being offered through CMG's MEMBERS Marketing Source. DeLania Truly, senior marketing consultant for CUNA Mutual Group, told The Credit Union...

Bank Brokerages Exploit the Integrity Factor.
May 5, 2003... Financial services firms can learn a lot about going with the flow of an undulating economy: Bank brokerages have been quietly riding the waves of economic fluctuations like veteran California surfers who know how to skim the crest and avoid...

Compass Buys Agencies in Southwest: Compass Bancshares further expands its insurance presence in the Southwest with Texas and Arizona acquisitions. What's next for the Alabama bank?
May 5, 2003... Compass Bancshares, based in Birmingham, Ala., made two insurance agency acquisitions within a week of each other in late March. First the company struck a deal to buy Mueller & Associates of Tuscon, Ariz. Five days later it concluded a deal to...

Risky Business?
May 5, 2003... In the April issue of U.S. Banker, my company, HedgeLender, was featured in an article on our flexible, well-regarded HedgeLoan stock loan program. At the end, a comment by a minor intermediary competitor firm was included, potentially creating...

Global Community? The World Can Only Hope.
May 5, 2003... The free world is compelled to rebuild Iraq, complete with a democratic government, with the Iraqis for the Iraqis. It won't be cheap and, even more, it won't be easy. In the war against Iraq, like the Balkans before it, there are no clear...

World Council Begins Laying Groundwork For Credit Union Role In Rebuilding Iraq.
May 6, 2003... The World Council of Credit Unions is working with Iraqi-Americans to discuss how credit unions could be part of the rebuilding of that country. Because the U.S. Agency for International Development (USAID) and similar organizations have...

Study Says Banks Big Boost To CDCUs.
May 6, 2003... Banks and thrifts help boost the capabilities of community development credit unions with investments to the tune of millions of dollars under the Community Reinvestment Act, according to a new study issued last week by the Woodstock Institute,...

For 200+ CUs, The Check's In The Mail.
May 6, 2003... For the more than 200 financial institutions, most of them credit unions, bilked by the massive Ponzi scheme known as Bentley Financial Services, the check is in the mail for a partial payout of their claims. Receivers for the defunct CD...

How One CU Is Providing Management With Data More Quickly.
May 6, 2003... Credit union managers want data-data for daily operations and data for strategic planning. At one credit union here, the IT manager here provides it quickly with Structured Query Language- (SQL) based tools. "Even when we get in a new...

ON DEADLINE.
May 6, 2003... NCUA Board Likely To OK Overseas Branches ALEXANDRIA, Va.-The NCUA board is expected this week to approve a final rule that will extend overseas branching abilities to all federally insured credit unions. The rule, modeled after the FDIC's...

Banks Sponsor Florida Study Critical Of CU Tax Exemption.
May 6, 2003... A study conducted by the respected nonpartisan Florida Tax Watch but paid for by the Florida Bankers Association suggests that the state's credit union tax exemption has become "harder to justify" as CUs have grown and offer many of the same...

People on the Move.
May 6, 2003... Linsco-Private Ledger (LPL Financial Services) has promoted COO Mark Casady to the additional post of president. Casady joined LPL about a year ago. Dave Butterfield, president of LPL since 1989, has turned over the day-to-day responsibilities...

Skidding Annuity Sales Drive New Chassis: Underwriters, in response to tumbling sales, are promoting underused products and developing whole new ones. Bank reps stand to gain big.
May 6, 2003... Sales of both fixed and variable annuities started this year in just about the same fashion as they finished the old one. According to the Kehrer-Jackson National Monthly Bank Annuity Sales Survey, only $2.5 billion in FAs were sold in January....

Anxious Times: The Brittle New Economy: A mysterious Asian flu took hold and forecasts slid. But the catalyst could have been anything.
May 6, 2003... The bottom line is that it's killed one-thousandth the number of people that malaria, all on its own, kills every year. But Severe Acute Respiratory Syndrome-or SARS, as it's being called-in less than a month is causing experts to slash...

Scene and Heard.
May 6, 2003... "A Mexican small businessman today-even if NAFTA did not exist-is going to have a b---- of a time getting financing because banks aren't lending." Jerry Haar, director of University of Miami Inter-American business and labor program, on...

Student Loans: Banking on Education: Private students loans increase asset base, risk.
May 7, 2003... Four years ago, Sover-eign Bank wasn't inking private student loans. Now they're 10 percent of student loan volume at the bank- evidence of opportunity, but one that some say is risky. College tuition shot up about 37 percent for four-year...

Hits and Has-Beens.
May 7, 2003... William McDonough's been dangling since he said back in January that he'd be leaving his presidential post at the Federal Reserve Bank of New York. Not anymore. The Securities and Exchange Commission snatched him up to be chairman of its new...

Fresh Ink.
May 7, 2003... 1. Mercantile Bankshares is ponying up nearly $500 million to take over F&M Bancorp, parent company of Farmers and Mechanics Bank, in a move that would boost Baltimore-based Mercantile's assets by $2 billion, up to almost $13 billion, and add...

First Empire, NCUA Meet To Discuss Issues.
May 7, 2003... Representatives of First Empire Securities, Inc., a fixed income institutional investment firm, met with Edward P. Dupcak, director of NCUA's Investment Services, and Dan Gordon, NCUA's senior investment officer, to discuss credit union...

Deposit Insurance Bill Looks Familiar.
May 7, 2003... The deposit insurance reform bill introduced early in Congress looks a great deal like that which was offered in the last Congress. Backed by House Financial Services Committee Chairman Michael Oxley (R-OH), ranking member Barney Frank...

Wheeler To CU CEO Post.
May 7, 2003... Casey Wheeler is leaving his post as executive VP with the Credit Union Association of Oregon to take over as president/CEO of the $93.3 million St. Helens Community Federal Credit Union in St. Helens, Ore. Prior to joining the CUAO, Wheeler...

Odds & Ends.
May 7, 2003... ICBA Financial Services, the retail investment unit of the Independent Community Bankers of America, has formed a partnership with Fiserv Investor Services to give more community banks access to discount brokerage and Internet-trading programs....

Community First's Growth Accelerates: A Colorado insurance acquisition and a new Arizona investment office signal the bank is picking up in 2003 where it left off in 2002. Look out, competitors.
May 7, 2003... Across a wide swath of the U.S., from Green Bay to San Pedro Bay, Community First Bankshares is enthusiastically pursuing its goal of having an insurance presence in each of its 136 markets. Under President and CEO Mark Anderson, the $5.8...

BOK Touts, BOM Pouts: BONY, Mercantile, Boston Private make asset management acquisitions; trust becomes a question; AIM to handle distribution for Invesco.
May 7, 2003... Bank-owned mutual funds are acting more and more like their retail- complex brethren all the time. Most recently, Bank of Oklahoma is touting the recent recognition of its American Performance Funds by Lipper Analytical Services as proof of its...

Kaptain Kelmoore Flies Again: The caped crusader takes on arbitrage pirates. Other new products are from Manulife, FAME, Ibbotson, American Express and Jackson National.
May 7, 2003... Kelmoore Investment Co. has released another comic book about Kaptain Kelmoore, but this time he's battling arbitrage pirates to keep the economy free. Uncovering the Mystery of Covered Calls is available free by visiting www.kelmoore.com or...

Negotiations: Snags Down South: Free-trade agreement may get the go-slow.
May 8, 2003... Nothing freezes trade faster than an argument over war. But while talk-show attention might be on the French, American finance execs may be a little more concerned about what happens elsewhere. Pundits say a recently negotiated free-trade...

Pipeline.
May 8, 2003... Conversion Cash Caught Out An estimated $800 million of both MasterCard and Visa's money is now in limbo after a California judge ruled that the two credit card issuers "deceived" cardholders by intentionally burying information about...

IT spending: Latin America's Web Shuffle: While no gold rush, regionals are pushing e-banking.
May 8, 2003... During the go-go '90s technology seemed to be leading economies around the world into new areas of productivity and profitability, and it was hard to find a sector of the global markets that didn't seem to benefit. Expert opinion had it...

Fear and Loathing on Tryon Street.
May 8, 2003... The bank where the executive used to keep a grenade on his desk meets the biker with bruised feelings. It's a scrap a B-movie director would love. Of course this is surreal spillover from ad culture, where the world is compressed to thirty...

Product Profile: Rebalancing With Wamu, MFS.
May 8, 2003... Investors are retreating to the safety of good, old-fashioned asset allocation strategies, even if intellectuals are now saying that rebalancing is actually a form of market timing. For reps, rebalancing is easiest with individual stocks and...

John Brunett, FNB of Santa Fe: This Detroit native has set up his office in a quiet, private place, not in the middle of a bank. He believes in efficiency, trust and total discretion.
May 8, 2003... In 1998, when John Brunett was hired at First National Bank of Santa Fe, its investment center was fledgling. Three investment reps had come and gone and the two-year old center had only $2 million in assets. Brunett had to build the...

Bank Brokerages Get Real: Bank of Montreal watched 109,000 online brokerage accounts evaporate since buying CSFBdirect in early 2002. What happened here?
May 8, 2003... When Bank of Montreal spent $500,000 to buy an online brokerage that had already been bought and sold twice in two years-and this at a time when online trading ranked well behind rollerblading in buzz factor-it raised eyebrows. Bank of...

Noted and Noteworthy.
May 8, 2003... Dimmed By the light of the rockets' red glare abroad is the massive fraud at Birmingham, AL-based HealthSouth. It's hard to be staggered by anything these days, but it's worth noting this: according to the regulators' case, it went on for 17...

After the Bombs, the Spoils: A chaotic situation across Iraq is set to be met by potentially chaotic action in Washington, as billions in reconstruction money starts to flow toward competing interests. BY Michael dumiak.
May 8, 2003... War and money have a long history together. As the smoke clears in Iraq, the first controversy over reconstruction contracts is already over. More skirmishes will follow-one person's opportunity is another's proof of conspiracy, and sometimes...

Measuring ROI: Street-Like Valuations For Technology Buys?: The call for ROI has one firm contending it provides dollars-and- cents insight into technology buys-and the impact on share price. A CFO's dream or an industry nightmare?
May 8, 2003... A bedeviling problem for bankers contemplating technology buys has always been measuring the value created by such investments. The rush to implement new gadgetry in the 1990s meant these deficiencies were often overlooked. Executives are in...

If You Can't Beat 'Em, Join 'Em Strategy Not Effective.
May 9, 2003... When the Florida CU League got wind that Florida Tax Watch was working on a study of the credit union tax exemption, the league did what any proactive trade association would do: it became a member of Florida Tax Watch (FTW). About a month...

Conference-Goers Send Troops Video-grams.
May 9, 2003... Attendees at the annual CUNA Marketing Council Conference (CMC) here sent videograms to US Military troops in the Middle East. The videogram was the brainchild of CMC and PSB, The Marketing SuperSource, Lake Forest, Calif. "We felt it was...

SSFCU Introduces Operation Home Front.
May 9, 2003... The $2.9-billion Security Service FCU has introduced a program it calls "Operation Home Front" to assist members who are in the military and currently deployed. The program includes 3.99% pre- approved emergency loans of $500 with payment...

Mt. CU Repays Stolen Funds.
May 9, 2003... Montana FCU has agreed to repay funds stolen from the Great Falls Community Food Bank by its executive director. The credit union and its insurer, CUNA Mutual Group, agreed to pay the local charity $121,000 which was embezzled through a...

Platform Programs Boost Opportunities: A well-run platform program can mean serious career enhancement. It can also provide advancement opportunities for Series 7 and Series 6 license holders.
May 9, 2003... National City Bank of Cleveland is the latest regional player to undertake a sweeping platform program to get senior bankers-branch managers, assistant managers and top lending officers-licensed as Series 6 financial advisers. From the...

Arvest Bank's Unique TPM Deal: When the tiny Arkansas bank realized it didn't have the firepower to tend to its wealthiest clients, it went looking for it. What it found was RJFS.
May 9, 2003... It takes a big bank to admit it's too small to handle its wealthiest clients. But that's what Arvest Bank of northwest Arkansas did in September 2001. It had a plan, though: Hire Raymond James Financial Services to outsource products and...

The Best Bank-Sold Funds And Their Managers.
May 9, 2003... One of the advantages to being a bank-based investment adviser is having three groups of mutual funds from which to chose when building portfolios for clients: the big national retail complexes, of which about half have a significant presence...

Top Large Proprietary Funds.
May 9, 2003... JP Morgan Fleming Asset Management Mid-Cap Value Fund Five-year Performance: 14.07% Assets Under Management: $187 million Portfolio Manager: Jonathan Simon (5.5 years) Mid-cap value might sound esoteric, but this is as...

Branch Banking: Back to The Future... Again?: Riggs joins the 21st century with a branch strategy that is risky, if unoriginal. Is It worth it?
May 9, 2003... Plasma televisions, wireless laptops, advanced ATMs, and, more to the point, no tellers. This is what most bank branches were expected to be like by now-or so many industry enthusiasts contended. Enjoy a cup of coffee, search the Web and cash...

Biometrics: Futuristic Fingerprinting: Forget ink-based fingerprints. First Tennessee is one of 26 banks channeling electronic fingerprints between the ABA and the FBI to speed employee security clearance.
May 9, 2003... First Tennessee National Corp. has become the latest financial institution to switch from ink-based fingerprinting to an electronic system, cutting down the wait for the Federal Bureau of Investigation to clear prospective employees to only a...

Worth Noting.
May 12, 2003... Another Credit Counselor Merges DENVER-Consumer Credit Counseling Services of Greater Denver, Inc. said it plans to merge with Houston-based Money Management International CCCS of Greater Denver has seven offices and has been operating...

Dear Legislator: Just Wanted To Ask This One Thing.
May 12, 2003... Dear Mr. or Ms. Legislator: So, where's the dough? No, I don't mean all that tax income the state spent long before it was ever received and which was subjected to some nifty accounting tricks that would bring a tear to the eye of an Enron...

Product & Service.
May 12, 2003... Three More Portfolios Are Sold PORTLAND, Ore.-AssetExchange, a credit card consulting and brokerage firm for credit unions, facilitated credit card portfolio sales between three credit unions and two card issuers. Credit unions that sold...

Final Rules For Patriot Act Relieve Some Proposed Burdens.
May 12, 2003... Credit unions are going to appreciate the changes that are anticipated to be made to the USA Patriot Act, according to at least one analyst. The long-awaited and much-debated final rule implementing key provisions of the USA Patriot...

CU's Staff Race To Assist Expatriots Returning Home.
May 12, 2003... Heritage Trust Federal Credit Union employees joined some 750 volunteers in welcoming 1,300 military dependents and Department of Defense employees and their 30 pets back to the U.S. The group had returned to avoid potential danger arising from...

Top Small Proprietary Funds.
May 12, 2003... Fifth Third Funds Micro-Cap Value Fund Five-year Performance: 6.58% Assets Under Management: $100 million Portfolio Manager: Denis Amato (five years) That popping noise is not the technology-stock bubble bursting; it is a...

Top Retail-Complex Funds.
May 12, 2003... Fidelity Management Advisor Korea Fund Five-Year Performance: 11.03% Assets Under Management: $12.7 million Portfolio Manager: Agus Tandiono (one year) Unlike the other funds profiled here, Fidelity Advisor Korea is a...

Keeping it Real Simple: Clients don't buy the product, but the pitch, according to Jean Scheffenacker, who's Golden Rule is easy: Be honest and sincere and offer only a few products. The First Mariner Financial Services head should know: She boosted GDC to $1 million in 2002, a hike of 46.6%.
May 12, 2003... When Jean Scheffenacker was toiling at her previous job as head of the investment center at a competing Maryland bank, she stumbled across an issue of Baltimore magazine, which featured a cover story about First Mariner Bank Chairman Edwin F....

Keeping Up With the (Edward) Joneses: A slipping economy isn't always a bad thing. Just ask bank BDs, which claimed a 16% hike in total 2002 profit. Guess which product was most popular? Yep. First, the reliable FA, and then the VA.
May 12, 2003... Bank broker-dealer profit rose a surprising 16% in 2002 on the strength of fixed- and variable-annuity sales, as reps exploited conservative investor attitudes in the third year of an economic downturn. In addition, revenue rose 3% in...

Wachovia Aids Its Brand: The behemoth has launched an ambitious ad campaign aimed at the wealthy. It plans to be No. 1 in this space by 2005, even if that requires double- digit revenue growth. Should competitors worry?
May 12, 2003... Don't talk to Wachovia about the importance of brand. The North Carolina- based behemoth, which is still integrating First Union since their 2001 merger, has launched an ambitious advertising campaign to make its wealth management division...

More Americans Concerned Over ID Theft Than Jobs.
May 13, 2003... Nine out of 10 Americans want federal legislation to address ID theft, according to a new survey. The survey, conducted by STAR Systems, found that two-thirds also want the financial services industry to have programs to verify the identity of...

Empire Corporate Buys Interest In Biz Lending CUSO.
May 13, 2003... The $5.2-billion Empire Corporate Federal Credit Union has bought a one-third interest in CU Business Group, the business lending CUSO previously co-owned by Oregon-based Northwest Corporate CU and Arizona- based FirstCorp. CU Business...

Letters To The Editor.
May 13, 2003... Article Was Right On Target I recently received a copy of The Credit Union Journal for Feb. 24, 2003 and read your article on New American Credit Union. "Have Immigrants, Need Charter." I cannot adequately express my appreciation for the...

Calif. CUL Aims To Halt Bill 'In Its Tracks'.
May 13, 2003... The California Credit Union League is urging credit union leaders and members in the state to write the state's Assembly Banking Committee and "halt in its tracks" AB 1226, a bill by Assemblywoman Cindy Montanez that calls for a study of the...

Can Gold Calm a Stormy Portfolio?: Depressed for 20 years, gold is coming back, but for how long? Our specialists debate one of the thorniest issues among investment advisers. Once again, the age-old debate rears its head.
May 13, 2003... J. Taylor Editor of J. Taylor's Gold & Technology Stocks newsletter and www.miningstocks.com Demand for gold far outpaces supply and the precious mineral is negatively correlated to equities, making gold-mining stocks the perfect...

The Rise of the Corporate 529: Firms are finding that corporate 529s, company-based college- savings funds, offer a recruiting tool for the prospective employee who has everything. They're proving a boon for advisers, too.
May 13, 2003... Though 529 college-savings funds have been around for five years, their newer cousin-the corporate version-is becoming increasingly popular across the nation. "They're growing rapidly," says Bruce Harrington, vp of product development...

Bond ETFs Deliver 1-2 Punch: This new generation of ETFs provides low cost, tax efficiency and trading flexibility TFs also boast lower expense ratios than bond mutual funds.And did we mention tax-free dividends?
May 13, 2003... For many investors eager to make a buck, the pendulum has long been swinging toward bonds, prompting a new generation of exchange-traded bond funds that are more profitable than their mutual fund cousins. Variations of fixed ETFs are...

Fresh Retirement Planning Ideas: Where you start with your clients will determine where they finish: lying in a hammock on a tropical island or flipping burgers just to pay the rent. Start with their bank statements.
May 13, 2003... Today's retirement market is a bad mix of too many options chasing too many uninformed and increasingly desperate consumers. Clients have heard the horror stories of three generations struggling in the same house and of affluent couples...

Electronic Billing and Payment: Imagine, Rivals and Allies: Being all things to all people is an idea whose time has come and gone-even for outsourcing firms. Fiserv is now offering clients Metavante's EBP&P services.
May 13, 2003... As fierce as the competition among electronic bill pay ment providers can be, the common goal of getting more people to receive and pay bills on-line is leading to cooperation between rivals like Metavante and Fiserv, a sort of coopetition...

Investment Services: Getting in On the SMA Action: Firms like Bank of New York and Metavante are forming alliances to steal managed account business from wirehouses.
May 13, 2003... Asset management professionals and the firms that pay them have separately managed accounts on the brain, and for good reason. The tax-friendly instrument is benefiting from an array of innovative technology advancements and cross-firm...

Technology News: CU Journal Tech Survey Is Awaiting Your Input.
May 14, 2003... Readers of The Credit Union Journal are encouraged to take a moment now and participate in The Journal's first-ever online survey of the technology market. Participation involves between six and eight minutes of time, and all participants...

An Inside Job: How One CU Is Using An Intranet To Solve Communication Problems.
May 14, 2003... Stepping out of a shared-drive mess into the Intranet world last January was quick and easy, according to Bryan Thomas, special projects coordinator at Norlarco CU. "We spent just three months to get our fully-functioning Intranet up and...

The 2003 Credit Union Journal Technology Panel.
May 14, 2003... The following are members of The Credit Union Journal's Technology Panel. They are all given the opportunity to participate in responding to reader questions, in addition to providing input to The Journal on our technology coverage. ...

Technology News.
May 14, 2003... Jack Henry Again IBM Partner MONETT, MO-Jack Henry & Associates, Inc. has been named an IBM Premier Business Partner for the 11th consecutive year. Premier Business Partner is the highest Business Partner designation offered by IBM. Jack...

Vystar Seeing Results From Changing Way It Does Business.
May 14, 2003... Vystar Credit Union employees are looking to change the way they go about business. That way, says CEO Terry West, they'll make the most of their "complex, robust" core processing and banking systems launched last fall. "With all the...