Communication World articles from July 2004

Communication World archives from July 2004

From the editor.
July 1, 2004... I've met some outstanding communicators lately--not that this should be considered unusual when you work for an association that serves business communicators. But in the course of developing this issue and working on post-IABC international...

Benefit spotlight.(iabc update)
July 1, 2004... Invaluable Experience. Volunteer projects help expand your skills in marketing, finance, project management, meeting planning, public speaking and leadership. Contact your chapter president to learn more about opportunities in your chapter,...

'Exclusive' at CW online.(iabc update)(International Association of Business Communicators)(Communication World)(Brief Article)
July 1, 2004... Meet Jennifer Wah, ABC, principal of Vancouver, British Columbia-based Forwords Communication Inc. Of both Chinese and Swedish descent, Wah is a self-described child of hippy parents who ingrained a bit of exhibitionism in their daughter at an...

Coming up in CW Bulletin.(iabc update)
July 1, 2004... Check out the latest industry news, articles, case studies and Internet links to current and critical communication issues in CW Bulletin (www.iabc.com/cwbulletin), an online supplement to CW, sent monthly to IABC members. Here's what's coming...

New technologies capture and record organizational knowledge.(iabc update)(International Association of Business Communicators)(Brief Article)
July 1, 2004... About three quarters of the information and procedural knowledge that an organization needs to function has never been written down. Most organizational knowledge, according to current research, is implicit and exists only in the minds of...

IABC market research project team releases early results from survey.(iabc update)(International Association of Business Communicators)(Brief Article)
July 1, 2004... An overview of preliminary results from the first two phases of research for the IABC Member Research Study was presented to the IABC executive board at its June meeting in Los Angeles. These early results show that members would like IABC...

Renew your membership before 1 Jan. and lock in lower dues rate.(iabc update)
July 1, 2004... In accordance with a motion passed by IABC's Executive Board in 2003, member dues will be adjusted US$6 (less in some regions) for inflation beginning 1 Jan. Members can renew prior to 1 Jan. to lock in the lower rate for an additional 12...

Communication templates to go live in July.(iabc update)(International Association of Business Communicators )(Brief Article)
July 1, 2004... In its continuing effort to bring more value to members, IABC is launching a new line of resource tools available through the association's web site. Templates are practical, focused tools that can be used as guides in drafting documents...

Communication World redesign earns prestigious Maggie Award.(iabc update)
July 1, 2004... Communication World was honored with a Maggie Award for Most Improved Publication/Trade (under 50,000 circulation) and was a finalist for Best Association Publication during the Western Publications Association annual awards dinner and ceremony...

Events.(iabc update)
July 1, 2004... 28 JULY Web Seminar: First Response: Five Approaches to Crisis Communication Readiness 12 AUGUST Teleseminar: Communication Planning and the Role of Team Building 25 AUGUST Web Seminar: Delivering Bad News: Handling...

Letters.(iabc update)(Letter to the Editor)
July 1, 2004... You are doing a wonderful job with Communication World. It's a delight to read. I look forward to the bimonthly visit from my fellow communicators, reminding me what should be done, what needs to be done and what can be done. DEBRA SCALA...

Describe a situation where strategic communication helped your organization.(global perspectives)(Letter to the Editor)
July 1, 2004... CANADA In 1993, Albertans elected a provincial government that sought to eliminate deficits and radically restructure the organization and delivery of public services such as health care. At the outset, few Albertans understood the scope...

Big blogger is watching you! Reputation management in an opinionated, hyperlinked world.(tech talk)
July 1, 2004... Blogs are the new Fourth Estate. This nascent hyperlink-laden new media format is really a global inter-network of information, rumour, research and media deconstruction--an inter-net within the Internet. Bloggers are the eyes and ears of the...

Are you putting your audience to sleep with words and no message?(bookmark)(Book Review)
July 1, 2004... How To Prepare, Stage, and Deliver Winning Presentations Thomas Leech AMACON, a division of the American Management Association, [c] 2004 336 pages, US$24.95 If you've ever been the victim of a boring presentation delivered by a...

Start the conversation: reflections on the value of 'talking' in the workplace.
July 1, 2004... You bring such value to your company's internal communication--keeping employees involved in attaining business goals, helping them understand marketplace pressures so they can respond to customers, arming them with knowledge to make sound...

Measurable payoff: how employee engagement can boost performance and profits.
July 1, 2004... Savvy business leaders are going back to basics in search of ways to boost employee performance. They're building the capability of their workforce through informed, involved people who understand how they influence the business and are excited...

Challenging times: communicators stand up for business ethics at IABC international conference.
July 1, 2004... IABC members attending international conference in June were challenged to do more than simply tell the corporate story. Communicators acknowledged that it's their professional and personal responsibility to lead the way in ensuring that the...

Leading from the top: IABC EXCEL winner John Ryan speaks out on values and cultural practices.(Interview)
July 1, 2004... Farm Credit Canada's director of corporate communication, Claire Watson, ABC, was touching base with Kellie Garrett, ABC, vice president of strategy, knowledge and communication, on final arrangements for a company video. "You know we're going...

Serving IABC members: 2004-05 executive leaders share goals for the year ahead.(International Association of Business Communicators)
July 1, 2004... Just before IABC's international conference in June, CW sent interview questions to the incoming members of the 2004-05 IABC board. We offer a synopsis of their perspectives on how IABC can address challenges and opportunities and use its...

IABC Research Foundation chair Gloria Walker, ABC, seeks to set new strategic direction.
July 1, 2004... What do you want to accomplish during your year as chairman of the IABC Research Foundation? I'd like to see the Foundation's good research become better known throughout IABC and within the profession. Based on recent member research, the...

The spirit of 'ubuntu'.(IABC Annual Report 2003-2004)(International Association of Business Communicators)(Brief Article)
July 1, 2004... When I began my term as the chair of IABC one year ago, I knew we were in a rebuilding phase, but I also knew that we already had a firm foundation laid by our predecessors on the executive board and our dedicated staff. Over the course of...

Progress in the communication of research.(IABC Annual Report 2003-2004)
July 1, 2004... In 2003, the IABC Research Foundation continued its effort to advance the communication profession by delivering knowledge, findings and tools vital to effective communication. * The Foundation added to its growing inventory of work by...

Fiscal year 2003 highlights.(IABC Annual Report 2003-2004)(International Association of Business Communicators )
July 1, 2004... The fact that IABC closed FY03 with its first profit since FY96 and made significant progress on reducing its deficit may seem to some as the most significant accomplishments of the past fiscal year. Indeed, they were important accomplishments,...

International Association of Business Communicators financial statements.
July 1, 2004... INTERNATIONAL ASSOCIATION OF BUSINESS COMMUNICATORS FINANCIAL STATEMENTS CONSOLIDATED STATEMENT OF FINANCIAL POSITION, 31 DECEMBER 2003 All amounts in US$. ASSETS CASH AND CASH EQUIVALENTS (Includes restricted cash of...

Canadian telephone company enhances corporate dialogue with CEO mailbox.(case in point)
July 1, 2004... When CEO Darren Entwistle joined TELUS in July 2000, his objective was to transform a western Canadian-based telephone company into a national telecommunications powerhouse. To succeed, the regional monopoly-era telephone business and...

When color makes the difference in conveying ideas and meaning.(photocritique)
July 1, 2004... We have come to take color photography for granted, but we shouldn't. Color plays a huge role in photographic communication. Yet, improperly used, it can obscure meaning. The most obvious difference between color and black and white...

'Don't judge a book by it's cover' said the ad copy; do you dig fiber media ... feuilleton?(wood on words)
July 1, 2004... Time magazine's 19 April edition led with "No Easy Options," the story of an eruption of Iraqi insurgency. Sentence 1 said, "The mosques of Fallujah were silent last week." Sentence 2 said, "There were no clerics left to call the faithful to...

Personality.(JUDY IANNACCONE)(Interview)
July 1, 2004... HOW WOULD YOU EXPLAIN YOUR PROFESSION TO A CHILD? I help people tell a story that is important to them. You know the storyteller lady at the library? Well, I help them tell their stories really well so that everyone will listen and...