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Getting Certified.
July 1, 2008... One of the goals that newly installed National Association of Mortgage Brokers president Marc Savitt has is to increase the number of members of the organization who are certified. It is a goal that a number of his predecessors, including...
Spend or Save on Customer Service.
July 1, 2008... Business consultant Andy Birol comments that if poor customer service levels are a topic of conversation during boom times, what about it during troubled times?
Leaders need to ponder whether if service is great, should it be scaled back...
Providing it in Writing: Sending e-mail to potential customers requires its own skill set.
July 1, 2008... People requesting mortgage quotes through websites are different than random prospects calling you on the phone. If part of your business is providing written mortgage quotes by e-mail, fax or letter, there is a right way and a wrong way of...
Going Green: The mortgage business is becoming more aware of its impact on the environment and is starting to do something about it.
July 1, 2008... As more commercial and residential projects go green, lending institutions and mortgage brokers are moving to increasingly step up to the plate to finance them.
Today the mortgage industry is creating a new eco-lending side of the...
Servicers' Market Views: At SourceMedia's Mortgage Servicing Conference, held in Dallas, the origination side of the business came up for discussion.(Conference news)(Discussion)
July 1, 2008... TED: Let's talk about one of the big issues facing lenders today, REO management. With defaults rising, is there a shortage of workers available to provide the property maintenance that servicers need? Are new people entering the field?
...
Generating Business: Firms are trying new approaches to tap the lead provider space.
July 1, 2008... Although the mortgage industry is currently seeing a myriad of economic challenges, there are still opportunities for brokers to make new deals as well as re-establish old relationships with borrowers and homeowners. For loan officers, it is...
Wholesale Is Alive!: In spite of the doom and gloom in many quarters of the third party sector, there are those companies that are growing and thriving.(Company overview)
July 1, 2008... Although the mortgage broker industry has been through hard times before, most recently in the fall of 1998 when a fair number of wholesalers were forced out of business because of issues in the secondary market, long-time players believe the...
Dear Joel: Industry export JOEL Pate will be happy to answer your most pressing marketing questions each month in the Dear Joel column.(Column)
July 1, 2008... I am bogged down with loans that are not closing. Do you have any suggestions on how to improve my close ratio?
Getting to "no" as fast as possible in a decision is one of the most valuable time management mechanisms available. What do I...
More Regulations to Come: A sampling of recent activity by the states.
July 1, 2008... ALASKA
Originators Now Licensed
Alaska House Bill 162, which establishes application, licensing, fitness and experience, record retention, and continuing education requirements for institutions and individuals involved in mortgage...