Collections & Credit Risk articles from May 2004

Collections & Credit Risk archives from May 2004

Survey Results Divided: Offshore Debate Continues.
May 1, 2004... Out-of-country outsourcing is a very hot topic, not only in the national media, but also among our readers. Response to last month's survey question about privacy and security concerns connected to that practice was the largest we've seen since...

Letters to the Editor.(Letter to the Editor)
May 1, 2004... Cross Border Benefit To the Editor As a Canadian agency fully licensed in the USA and attempting to secure first party business from U.S. creditors, we are of course very concerned about the recent movement in the States to limit or...

Survey Results.(Brief Article)
May 1, 2004... Here's how visitors to Credit & Collections World, Collections & Credit Risk's website, voted on this month's Instant Survey: The outsourcing of jobs to other countries has become a political hot potato. And concerns about security and...

Banner Year for ARM Deals.(accounts receivable management )
May 1, 2004... Deal-making growth in the accounts receivable management industry is booming, highlighted by investment activity occurring in the debt-buying space. Kaulkin Ginsberg tracked 60 ARM deals valued at more than $1 billion last year, the second...

What's New?
May 1, 2004... Alliance for Decision Power eCredit, a Dedham, Mass. Web-based credit and collections applications provider, announces a strategic alliance with Scottsdale, Ariz.-based The Credit Exchange, a supplier of industry specific credit information for...

CGI Group to Buy AMS.
May 1, 2004... American Management Systems, a financial services firm with stakes in the credit risk management business, is being bought by CGI Group Inc., a Canadian information technology services firm. The deal should close in May. AMS, a global...

Gone Phishing: The explosion of e-mail phishing scams has financial service firms racing for solutions before the scams sour consumers on using the Internet as a business channel.
May 1, 2004... PayPal, Bank One Corp., America Online, Citibank, Best Buy: Name a company handling consumer financial data and it likely has been hit with an e-mail phishing scam. Not even the Federal Deposit Insurance Corp. is immune. In January, the...

Credit Management: A Career or just a Stop on the Way?: The credit profession can be a rewarding career. For some, it affords valuable insight into a key corporate function on the way to the top. Either way, to stand out in the crowd, it pays to gain experience working and thinking outside the box.
May 1, 2004... To remain or move on, that's the question. The decision to stay in the credit profession until retirement or use it as a steppingstone to different or higher positions is easy for some, not as clear-cut for others. To a great extent, an...

The Meaning of Meaningful Involvement: For law firms that specialize in collections, the debate is a life and death issue. What should collections attorneys do to protect their practice and still serve their clients?
May 1, 2004... Lawyers have a reputation for arguing about the meaning of words. Witness the infamous response a few years ago of President William Jefferson Clinton, a former lawyer, who quibbled about the definition of the word "is." But for...

Some Basic Guidelines.
May 1, 2004... In a law journal article about changes that must be made to standards used to determine whether a collections attorney is meaningful involved, Eric M. Berman argues that the totality of the attorney-client relationship should be taken into...

NARCA's 2004 Spring Collection Conference: Are you managing your business for success or just Rolling the Dice?(Calendar)
May 1, 2004... May 5-7, 2004 Caesars Palace Las Vegas, Nevada Tuesday, May 4, 2004 7:00 pm - 9:30 pm NARCA Board of Directors Meeting (Open to all NARCA members) Wednesday, May 5, 2004 8:00 am - 6:30 pm Client and Credit...

Exhibitors.(Brief Article)(Directory)
May 1, 2004... Absolute Resolutions Corp. www.absoluteresolutions.com Accurint www.accurint.com BSI-eSolutions www.bsi-idea.com/home.asp Cal West Mortgage CalliPay www.callipay.com Collins Financial Services Inc. www.cfsi.net...

2004 Directory of NARCA Members For Your Continued Use.(Directory)
May 1, 2004... NARCA is a trade association of more than 600 collection law firms nationwide, experienced in the collection of delinquent accounts. They are used by most of the nation's largest lenders. The law firms are listed alphabetically by city, and the...

Be Prepared!: Is your company's disaster recovery plan a disaster waiting to happen? Here are some steps you can take to minimize the impact of natural or manmade events on call center operations.
May 1, 2004... Disaster recovery, business recovery, business continuity, disaster contingency plans - we have as many names to cover the topic as we do different methods for implementing them. They all have the same purpose: To provide the ability to...

The New Face of Bankruptcy: As consumer bankruptcies have risen, one thing is clear: The profile of the filer is changing. Middle-income families account for the bulk of the filings. What's causing this change and will the pace of filings nationwide continue to mount?
May 1, 2004... Ken Manning looks bankruptcy in the eye every day. A bankruptcy attorney and trustee who has been practicing in northwest Indiana for more than 30 years, he has seen how the face of personal bankruptcy has changed. Ten years ago, bankrupt...

Credit Counseling Crossroads: The credit counseling business faces a crisis as Citigroup unveils a new compensation plan that introduces more revenue uncertainty and state and federal scrutiny mounts. What's ahead for the counseling industry?
May 1, 2004... Credit counseling joined the growing list of industries under the microscope in the past year - as Citigroup Inc. revealed plans to change the way it compensates counseling firms just as state and federal agencies began taking a closer look at...

Smarter Tools for B2B Credit Grantors: Integrated functions, plus a big picture view of customers, are just some of the key elements in software designed to boost commercial credit and collections performance.(CACS)(Enterprise Revenue Management product)(Electronic Invoice Presentment and Payment)(nFusion)
May 1, 2004... TThe business-to-business sector was hit hard during the economic downturn that plagued the country the past few years. Business investments were down, especially for cutting-edge technology. But with the stock market and economy finally...

Commercial Collections Software Vendors (Partial List).(Directory)
May 1, 2004... Company Abacus Aceva Technologies American Management Systems ARCH Development Corp. Chargeback Support Group C/LECT Consulting Inc. Columbia Ultimate Inc. Commercial Legal Software Comtech Systems ...

The Day the Fed Stood Still: Lately, the Federal Reserve seems endowed with near-supernatural powers. But will the Fed act when it most needs to?
May 1, 2004... As mysterious as a child's idea of an alien spaceship is American adults' idea of the Fed - the Federal Reserve System of the United States. We have become used to hearing about what the Fed will do when this or that happens, about its...