Collections & Credit Risk articles from March 2005

Collections & Credit Risk archives from March 2005

Improving the Odds: Ninth Annual Collections Conference Draws Near.(National Collections & Credit Risk )
March 1, 2005... This month sees our National Collections & Credit Risk conference return to a familiar venue - Las Vegas. We look forward to welcoming the many hundreds of executives from credit granting firms, collections agencies, law firms, debt buyers, and...

Letters To The Editor.
March 1, 2005... Profiting from Fraud To the Editor: The credit card companies seem to take no responsibility for fraud. Even after we verify the name and address and security code on the card - which is all we can do - they charge us back for any...

Survey Results.
March 1, 2005... Here's how visitors to Credit & Collections World, Collections & Credit Risk's website, voted on this month's Instant Survey: Do you believe the major credit card companies are profiting from fraud-related fees at the expense of online...

ID Theft Study Sheds New Light.
March 1, 2005... Consumers may have more options than they realize to protect themselves against identity fraud, according to a study released by the Better Business Bureau. The survey, conducted as an update to the Federal Trade Commission's 2003 Identity...

What's New.
March 1, 2005... Fair Isaac Delivers Custom Scores Fair Isaac Corp., San Rafael, Calif., announces the availability of custom collections scores through its TRIAD adaptive control system, a customer portfolio management solution that combines software,...

RJM Wins CAMCO Bid.(Capital Acquisitions and Management Corp. )
March 1, 2005... RJM Acquisitions, a New York-based debt purchaser, paid $6.8 million for the entire consumer receivable portfolio of Capital Acquisitions and Management Corp. at a public auction held in January. * AmeriDebt, a Baltimore-based...

Biometrics Come Into Focus: Once dismissed as an unreliable and high-priced security solution, biometrics appear poised to move into the mainstream.
March 1, 2005... When law enforcement agents authenticate an identity, they turn to fingerprints or dental records - two physical attributes that can't be faked. When lenders, credit grantors, or merchants want to check an identity, they compare a document...

The Evolution of Risk and Recovery.
March 1, 2005... Addressing the Critical Issues in the Evolving Credit and Collections Marketplace March 20-22, 2005 Mandalay Bay Resort and Casino Las Vegas, NV Chairperson's Message Welcome to the 9th Annual National Collections &...

NCCR Exhibitors List.(Illustration)
March 1, 2005... Company Booth Aargon Collection Agency 401 Absolute Resolutions 408 Accelerated Data Systems 419 Account Solutions Group 321 Accurint ...

The Executive Shuffle: Amid intensifying competition for clients, leading collections companies are making top-level management moves. What do these changes signal?
March 1, 2005... Open the business section of the newspaper any morning and it's not unusual to read about changes at the top of high-profile companies. Chief executives come and go for a variety of reasons, ranging from downright malfeasance to a long-expected...

Measuring Agency Performance: Judging how far a collections agency has gone to meet - or beat - a creditor's expectation is not as tough as it sounds. The key is to set realistic goals beforehand and then measure them regularly yourself.
March 1, 2005... Selecting the best collections agency for a firm's needs is a challenging task. (See "Making the Best Match" in the February issue of Collections & Credit Risk.) However, once the firm selects an agency, its executives cannot sit back and hope...

An UnConventional Approach to Collection: Christina Harbridge-Law's philosophy could change the world of collections. She believes in building bridges between debtors and collectors - and in having fun on the job.(Bridgeport Financial Inc.)
March 1, 2005... Meeting Christina Harbridge-Law is beyond an "out-of-the-box" experience. As "president and princess" of Bridgeport Financial Inc. in San Francisco, she doesn't even acknowledge that the box exists. For one thing, she believes in having...

The Blame Game: Some online merchants believe they're bearing too much of the burden for fraud. Are they right?
March 1, 2005... Online merchants lag behind their brick-and-mortar brethren in the fight against fraud. It's the nature of their game. Even with a laundry list of available address and security code-related checks, nothing can erase the fact that online...

Getting Connected: As call centers strive to operate more efficiently, how are enhancements to dialing strategies and VoIP technology changing the way they operate?
March 1, 2005... With the goal of boosting agent output always at the forefront, call centers are making the most of new technology, specifically predictive dialer advancements and the rise of Voice over Internet Protocol technology. Call centers...

Call Center Vendors.(Directory)
March 1, 2005... Company Advanced Call Center Technologies Access! Corp. AllianceOne Amcat APAC Customer Services Blue Pumpkin Call One Inc. Calltrol Corp. Castel Corp. Centermark Technologies Inc. Columbia...

Consumer Credit Market Wary : A drop in mortgage demand could soon translate into a decline in residential construction jobs, an important source of U.S. household income.
March 1, 2005... It has been a very good time indeed. After the stock market hit bottom in October 2002, the markets turned around and, after a brief scare in February 2003, started upward and never turned back. The rally was a beauty. The S&P 500 gained...