Collections & Credit Risk articles from February 2007

Collections & Credit Risk archives from February 2007

Bringing Out the Best.(Editorial)
February 1, 2007... We bring you some fascinating contrasts in this issue. Our cover story looks at five women who are clearly stars in the business, people others can emulate as they seek success. We have a profile of a fairly young collection agency,...

Collection Opportunities Will Increase as the Student Loan Market Keeps Growing.(Statistical data)
February 1, 2007... A new Congress, reauthorization of federal student aid programs and the explosion of private lending represent potential challenges and opportunities for student loan collections this year, experts say. "The change in the majority party in...

Collection Tech Spending Rose in 2005.(Statistical data)
February 1, 2007... Technology spending by the country's largest collection agencies and collection law firms rose substantially in 2005 compared with 2004, while spending by debt buyers fell slightly, according to analysis of spending data collected by...

S&P: Below-Prime Auto Loans Weaken.(Statistical data)
February 1, 2007... The auto-lending world was a tale of two markets as 2006 came to an end - prime loans were performing relatively well while those below the prime category were showing signs of weakness, according to a report from Standard & Poor's. ...

Commercial Collectors Span the Globe: Technology and richer international credit data reporting enhance collection operations around the world.
February 1, 2007... How do you track down a company that owes a client money for airplane parts originally bought in California and then sold in Iran while the original buyer moved to Dubai? That's the sort of involved project that confronts those hoping to...

The Zen of Chinese Collections.
February 1, 2007... Collections have been a particular challenge during China's ongoing business boom, since China's Communist government does not officially recognize private property and law firms were the only sanctioned collection agencies until recently. ...

Where'd They Go?(Morgenthal, Meyers and Sterns' James Robinson on debt collection)
February 1, 2007... James Robinson, an agent specializing in overseas collections for Houston-based Morgenthal, Meyers and Sterns, is a patient man. Getting a break in any of the 100 international collection cases he has pending can take months, due to gaps in...

Connecting in the Wireless Telecom Market: Industry consolidation and low credit standards are making the wireless world a tricky one for collection agencies and debt buyers to profit in.
February 1, 2007... In the early 1990s, when cell phones were still luxury items, West Virginia-based collection agency Financial Recovery Inc. picked up work for a small carrier providing service to Appalachia. "It's difficult to collect in Appalachia," notes...

Wireless Telecom Debt Prices.
February 1, 2007... Direct from creditor, freshly charged off, worked by one collection agency: 5 to 6 cents Direct from creditor, 24 months old, worked by two collection agencies: 3.5 to 5.5 cents Buying from debt buyer, freshly charged-off: 8 to 13...

The Leading Lights: 5 Women You Should Know.
February 1, 2007... Welcome to Collection & Credit Risk's first look at women who have made their marks in the collection and debt-buying worlds. Nominations were solicited from CCR readers and editorial staffers. CCR editors made the final decision on who...

Women To Watch.(Editorial)
February 1, 2007... CCR received nominations for individuals and, within certain firms, groups of women. All were said to be brilliant at their work, as well as influential or strong leaders. CCR sees this group as women to watch in the future. Apart from...

Listening Leads to Success in Collections.(Brief article)
February 1, 2007... CCR's discussions with the Leading Lights revealed their perceptions about how they approach collection work compared with men. "I think we try to find a resolution a lot more quickly, instead of being rigid. We understand what's happened...

Sorting Out the Bad Apples: Rogue collectors are bad for business. Here's how to spot them and how to get rid of them if you've already hired one.
February 1, 2007... While listening to his collectors' calls one day several years ago, Christopher Cuelho heard one telling a debtor to send payment to a post office box that didn't belong to the agency they were both working for at the time. "This guy is...

Spotting The Rogues.(Employee supervision)(Brief article)
February 1, 2007... Watch for These Red Flags Before Hiring... 1. A history of rapid job changes without promotions. 2. A reluctance to take drug tests, or be subjected to credit and criminal background screenings. 3. Poor performance in a mock...

Charging Ahead with Six Sigma: Ohio-based Knightsbridge has grown thanks to Six Sigma, careful scoring and knowing what its clients want.(Knightsbridge Receivables Management LLC)(Company overview)
February 1, 2007... Eugene "Gene" Brugger, president and a founder of three-year-old Knightsbridge Receivables Management LLC, didn't start his professional life thinking about running a collection agency. He once dreamed of becoming a lawyer and studied...

Knightsbridge's Core Values:.(Knightsbridge Receivables Management)(Brief article)
February 1, 2007... 1. Passion to provide tier-best performance for clients 2. Honesty and integrity in dealing with customers, consumers, clients and each other 3. The will to win, love for the competition, and the ambition to be the best in the business...

Smart Collections: Applying contact center intelligence to your debt portfolio can boost productivity and recovery.
February 1, 2007... Much as human beings use only a small part of their brainpower, the average contact center only uses a tiny percentage of all the data generated by its contact center products. If companies could figure out a way to use the really key data...

Advertising and Service Contacts for Collections & Credit Risk and Credit & Collections World.
February 1, 2007... Advertising Associate Publisher Brenda Schultheis 550 West Van Buren, Suite 1100 Chicago, Illinois 60607 Brenda.Schultheissourcemedia.com (847) 251-1588 Fax: (847) 251-0887 Advertising Sales Manager ...

Stats.(Statistical data)
February 1, 2007... Credit Card Metrics September Current Outstanding to Cycle 1: 7.45% Current Outstanding to Cycle 2: 1.73% Cycle 1 to Cycle 2: 23.94% 1 Chargeoff: 5.62% 2 Chargeoff: 23.97% Other Key Indicators Bankruptcy...