Association Management articles from April 2004

Association Management archives from April 2004

American society of association executives: advancing your success.(Brief Article)
April 1, 2004... Dear Colleague: It's that time of year again, when the ASAE All-Star Awards take center stage with our industry partners. Now in its third year, the All-Star Awards program will once again shine a light on associate members' tireless...

Association health plan update.(Briefly)(health insurance scams)(Brief Article)
April 1, 2004... Association health plan update. Association health plans were the focus of a Senate Finance Committee hearing last month. Specifically discussed was whether association health plans might solve or worsen the spread of bogus health insurance...

Community mourns loss.(Briefly)(Brief Article)(Obituary)
April 1, 2004... Community mourns loss. William G. Bishop III, president of the Institute of Internal Auditors, Altamonte Springs, Florida, died on March 7, six months before his scheduled retirement. Under Bishop's leadership, IIA developed a new definition...

Town halls go west.(Briefly)(American Society of Association Executives, Greater Washington Society of Association Executives meetings)(Brief Article)
April 1, 2004... Town halls go west. ASAE and the Greater Washington Society of Association Executives are taking their town hall meetings to the West Coast to gather input on the proposed consolidation of ASAE, GWSAE, the ASAE Foundation, and the Center for...

FTC seeks comments on Spam regulations.(Headlines)(United States. Federal Trade Commission)(Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003)(Brief Article)
April 1, 2004... How do you determine an e-mail message's "primary purpose"? That's what the Federal Trade Commission seeks to nail down in its call for public comments on the CAN-SPAM Act of 2003. This FTC request comes on the heels of an earlier request for...

E-filing for form 990 now available.(Headlines)(electronic filing)(taxexempt organization can file its Form 990 at a single location using a multipurpose form)(Brief Article)
April 1, 2004... The new electronic filing process for charities and other nonprofit organizations is up and running, according to the Internal Revenue Service Web site. Using the electronic filing system, a taxexempt organization can file its Form 990 at a...

"Do not call" registry appealed.(Headlines)(American Teleservices Association)(Brief Article)
April 1, 2004... The American Teleservices Association (ATA), Washington, D.C., is calling for the U.S. Supreme Court to review the constitutionality of the national "do not call" registry. A federal appeals court upheld the registry in February, reversing a...

House working to ensure USPS repayment.(United States Postal Service)(Brief Article)
April 1, 2004... House Government Reform Committee Chairman Tom Davis (R-VA) says that lawmakers are working to ensure that the fiscal year 2005 budget includes the annual $29 million repayment owed to the U.S. Postal Service for the continuation of preferred...

Graham speaks out on nonprofit governance.(John H. Graham IV)(Brief Article)
April 1, 2004... Nonprofit organizations are operating in a new environment of accountability and transparency that has led many to scrutinize their governance practices in an effort to protect the public trust essential to member- and donor-based...

Clarification.(Briefly)(Correction Notice)
April 1, 2004... Clarification. In the March 2004 issue, we reported that Delta Associates prepared the real estate market report on which we based "Report Profiles Association Market" (p. 16). The report was prepared for Transwestern Commercial Services,...

Cook comments.(Briefly)(Charlie Cook comments on presidential election)(Brief Article)
April 1, 2004... Cook comments. Charlie Cook, whom The New York Times called "one of the best political handicappers in the nation," predicts a photo finish in next fall's presidential election. Speaking to members of ASAE's Key Industry Associations Committee...

Recruiting to win.(Briefly)(Barbara S. Belmont appointed)(Brief Article)
April 1, 2004... Recruiting to win, Barbara S. Belmont, CAE, ASAE chairman and executive director of the American School Food Service Association, Alexandria, Virginia, recruited her 51st new member into ASAE in February, sending her to the next level in the...

Model code of ethics released.(Briefly)(Brief Article)
April 1, 2004... Model code of ethics released. The Independent Sector, Washington, D.C., has adopted a statement of values and code of ethics intended to serve as a model for nonprofits and foundations nationwide. Go to...

People and places.(Preview)(Editorial)
April 1, 2004... In Washington, D.C., we have a subway system called Metrorail. It's a pretty efficient system, transporting about 181 million people per year. Metro, as we call it, is also a place where strangers, generally, don't strike up conversations with...

Your meetings and expositions knowledge source.(ASAE Up Front)
April 1, 2004... What is the future of the meetings industry, particularly in view of the current economy? With corporate partners tightening their purse strings and associations sometimes struggling to attract new members, meeting professionals must approach...

Tech tool kit 2004.( association meetings management tools)(Brief Article)
April 1, 2004... Selecting technology solutions to improve association processes, services, and bottom lines can be a mind-boggling task. Simply knowing what to keep and build upon--and what to replace or revamp--can get the brain racing around a host of...

Junior League of Washington implements a powerful, cost-effective solution.
April 1, 2004... Business challenge. The Junior League of Washington, in the District of Columbia, is an organization of women committed to promoting volunteerism, developing the potential of women, and improving communities through the effective action and...

PROTECH + Microsoft = the complete solution for associations.(Tech Tool Kit)(Advertisement)
April 1, 2004... PROTECH CRM for Members is the first Microsoft customer relationship management solution delivering member-centric customer service and sales-force automation to the association industry. The first association to implement PROTECH CRM for...

Member portal improves association performance.(SusQtech)
April 1, 2004... APICS--The Educational Society for Resource Management, Alexandria, Virginia, communicated to Susquehanna Technologies (SusQtech), Winchester, Virginia, a need to comprehensively reconfigure its current e-commerce, content management, and...

How to turn your web site into a web portal.(Tech Tool Kit)(National Association of Children's Hospitals and Related Institutions)(Advertisement)
April 1, 2004... The Web site of the National Association of Children's Hospitals and Related Institutions (NACHRI), Alexandria, Virginia, is truly business-oriented. It employs shared data--central access to member, financial, and other information--to provide...

Maximize your e-mail marketing results.(Tech Tool Kit)(Advertisement)
April 1, 2004... E-mail has become the predominant communication vehicle for associations, and for good reason. In today's tough budget environment, many organizations have turned to e-mail as their medium of choice, because the cost per message is...

On-demand software--a trend in the commercial world and in ours.(Tech Tool Kit)(Advertisement)
April 1, 2004... In the nonprofit sector, just as in the commercial world, organizations of all sizes are realizing the benefits of hosted, rather than traditional premises-based, client-server association management software systems for managing their members,...

Creating new revenue streams through event multimedia management.(Advertisement)
April 1, 2004... Event multimedia management is a relatively new concept that is generating nondues revenues and cutting costs for many associations. The underlying premise of EMM is that information is only as valuable as it is accessible. Imagine trying to...

IT strategic planning and the association executive.(Tech Tool Kit)(Advertisement)
April 1, 2004... Recent studies indicate that information technology ranks second only to human resources when measured as a percentage of a company's total expenditures. Think about it... almost everything we accomplish in our jobs (and in our personal lives...

Dynamic content management on the Web.(Advertisement)
April 1, 2004... Most people are comfortable with Microsoft Word. Few know or care about the technology operating behind the veil of friendliness of the Word page. Web content management software is like Word for the Internet. You use it to create, publish, and...

When to outsource Web and it services.(Tech Tool Kit)(Advertisement)
April 1, 2004... With the rise in expectations of communication delivery in today's competitive environment, associations are relying on technology daily to meet the ever-changing needs of members, constituents, and the public. In many associations, staff...

Demystifying application programming interfaces.(Tech Tool Kit)(application programming interface association management software)(Advertisement)
April 1, 2004... For the past two years or so, Microsoft .NET has been all the rage in the association technology community, and many software vendors have scrambled to educate the marketplace on benefits it can provide. The association marketplace has...

Not an easy task.(Letters)(Letter to the Editor)
April 1, 2004... After reading Kermit Eide and Cate Bower's letter in the February 2004 issue, I felt I must share my recent experience. I, too, found the article "A Partnership Continuum" (November 2003, page 54) to be useful in guiding a merger/consolidation...

Keeping members coming back.(Letters)(Letter to the Editor)
April 1, 2004... I commend Douglas Vaira on his article "Building Loyalty That Bears Fruit" in your February issue (page 30). Since the repositioning of the Equipment Leasing Association (ELA) in 2002, we have refocused much of our energy on practicing many of...

Agreements between national associations and their components.(Legal)
April 1, 2004... Many national associations have state and local chapters or affiliates that represent the industry or profession at a state or local level. While the relationship between the national organization and any of its components is quite important,...

Professional development: game teaches accountability.(News & Know-How)(Brief Article)
April 1, 2004... Increased competition. Changing technology. Morale problems. Sound familiar? Business executives encounter these and other real-life situations in a new educational game developed by Paradigm Learning, Tampa. In Impact 5: The Business of...

Merger.(News & Know-How)(Brief Article)
April 1, 2004... Before: National Juice Products Association, Tampa; Processed Apples Institute, Atlanta After: Juice Products Association, Washington, D.C.: www.juiceproducts.org

Service salute: building a Network for the Needy.(News & Know-How)(Brief Article)
April 1, 2004... Hundreds of thousands of pounds of food have been donated to food banks and charitable organizations thanks to the Professional Convention Management Association (PCMA), Chicago, and its Network for the Needy program. [ILLUSTRATION...

Governance: study evaluates association board practices.(News & Know-How)(Brief Article)
April 1, 2004... In the wake of corporate boardroom scandals comes a report that sheds light on associations' board practices. Nearly 100 associations participated in the 2003 RSM McGladrey Not-for-Profit Association Governance Survey, produced jointly with the...

Legal: understanding Sarbanes-Oxley's whistle-blower provisions.(News & Know-How)(Sarbanes-Oxley Act of 2002)(Brief Article)
April 1, 2004... Q: Many associations seem to be adopting whistle-blower policies. Does the Sarbanes-Oxley Act require this? A: No. The Sarbanes-Oxley Act of 2002 does not require associations to adopt whistle-blower policies, but they may wish to do so...

Partnerships: BGCA benefits from technology donations.(News & Know-How)(Boys & Girls Clubs of America)(Brief Article)
April 1, 2004... As the 2004 baseball season gets under way, consider these impressive statistics: Major League Baseball player Alex Rodriguez had 118 RBIs (runs batted in) last year, which translated into 118 Hewlett-Packard computers and $118,000 worth of...

Anniversary: WICT, Mosley celebrate milestones.(News & Know-How)(Women in Cable and Telecommunications)(Brief Article)
April 1, 2004... Observing its 25th anniversary will be special in more ways than one for Women in Cable and Telecommunications (WICT), Chantilly, Virginia, the oldest and largest professional association serving women in the cable and telecommunications...

What's on the web: HSMAI launches new sales and marketing site.(News & Know-How)(Hospitality Sales and Marketing Association International)(Brief Article)
April 1, 2004... The Hospitality Sales and Marketing Association International, McLean, Virginia, has debuted a one-stop portal for global information and resources on hospitality and travel sales and marketing topics. Econnect (www.hsmaieconnect.org), an...

Data dispatch: the high cost of employment.(News & Know-How)(U.S. Chamber of Commerce reports that employee-benefit costs increased)(Brief Article)
April 1, 2004... THE HIGH COST OF EMPLOYMENT. The U.S. Chamber of Commerce reports that employee-benefit costs increased to 42.3 percent of payroll in 2002, up from 39 percent in 2001. Organizations participating in the annual study paid employees an average of...

Data dispatch: optimistic outlooks for 2004.(News & Know-How)(Brief Article)
April 1, 2004... OPTIMISTIC OUTLOOKS FOR 2004. More than 80 percent of CEOs express confidence in continued revenue growth this year and beyond, according to a recent PricewaterhouseCoopers survey. Benchmark Hospitality reports a much improved pace for...

Data dispatch: upsurge in volunteerism.(News & Know-How)(U.S. Bureau of Labor Statistics reports)(Brief Article)
April 1, 2004... UPSURGE IN VOLUNTEERISM. The U.S. Bureau of Labor Statistics reports a record 63.8 million people volunteered in 2003, which represents an increase of more than 6 percent from 2002. The percentage of people age 16 and older who volunteered...

Governance: self-regulating the nonprofit sector.
April 1, 2004... Addressing the ASAE Key Philanthropic Organizations Committee (KPOC) at its February 12 meeting, Diana Aviv, president and CEO, Independent Sector, Washington, D.C., cautioned leaders of charitable organizations that inaction in self-regulating...

Executive insights: what executives read.(News & Know-How)
April 1, 2004... Through an informal poll of participants on ASAE's Executive Management Section listserver, the ASSOCIATION MANAGEMENT editors sought to learn what periodicals, besides this magazine, association executives find to be must reads. Here's what we...

Workplace issues: dealing with difficult people.(News & Know-How)(human resource management)(Brief Article)
April 1, 2004... Here are some tips on recognizing and dealing with difficult personality types. The combative. These people can be aggressive and intimidating. To defuse them, listen to what they have to say without arguing. When it's your turn to...

Beyond the rainbow: infusing your organization with diversity know-how.(Diversity)(Cover Story)
April 1, 2004... IN HOLLYWOOD'S TAKE OF THE WIZARD OF OZ, DOROTHY IMAGINES A PLACE OVER THE RAINBOW where the diverse inhabitants occasionally break into song and dance beneath blue, cloudless skies. Sure they dodge a pesky witch now and then, but for the most...

Making it work.
April 1, 2004... The best diversity initiative begins with the development of a clear diversity statement or policy. However, cautions Joyce Wright Harris, CAE, director of administrative services, Ohio College Association, Columbus, "It becomes a program...

Strength in the small staff: look to your strong points to discover creative human resource solutions.
April 1, 2004... IT'S OFTEN SAID THAT AN ORGANIZATION'S MOST VALUABLE RESOURCE IS ITS PEOPLE. AND IF you are a small-staff executive, you, especially, know that's true. In fact, in a small association, the effectiveness of the organization may pivot on every...

Assembling an age-diverse staff.(Small-Staff Human Resources)
April 1, 2004... Diana M. Ewert, CAE, executive director of the Missouri Academy of Family Physicians (MAFP), Kansas City, searches for talent at both ends of the career spectrum. Take Jennifer Mellard as an example. This 24-year-old director of education and...

Compensation conundrum: mixed reports make compensation expectations tricky.(Executive Compensation)
April 1, 2004... ASSOCIATIONS' NET REVENUES--THE DIFFERENCE BETWEEN an organization's total revenue and its total expenses--have fallen since 2000 as a result of conditions endured by the broader U.S. economy. And yet several recent studies find that executive...

Don't ask, don't get: legal expert Jed R. Mandel explains why economic conditions continue to signal caveats for executive contracts.(Executive Contracts)
April 1, 2004... EXECUTIVE EMPLOYMENT CONTRACTS, once relatively rare, are now a part of the compensation portfolios of many association chief executives. According to the 14th edition of ASAE's Association Executive Compensation & Benefits Study (2003, ASAE),...

Writing the book on knowledge management: a library system brings knowledge-management tools to the information industry.(Knowledge Management)
April 1, 2004... A LIBRARY SYSTEM MANAGING ITS KNOWLEDGE? Not such a startling concept given that libraries are, after all, in the information and knowledge business. Yet the concept of knowledge management is still fairly new to library personnel, at least in...

A paradise of a meeting.(Hawaii 2004)(Advertisement)
April 1, 2004... Diamond Head still looms in the distance, palm trees still sway, and the pink Royal Hawaiian still reigns over the famed Waikiki Beach. The paradise that America discovered in the 1900s is still there in all its tropical glory. ...

Technology: surviving a data disaster.(Size Wise)
April 1, 2004... What would you do if you arrived at work tomorrow and discovered that you could not access any of your data? Your membership files, certification records, financial information--all gone. Could you quickly resume operations? Because such an...

ASAE benefit: e-mail marketing in the 21st century.(American Society of Association Executives)(Brief Article)
April 1, 2004... If you're looking to jazz up your e-mail communication with your members, ASAE has a cost-effective solution. MagnetMail allows associations to easily create high-impact messages, incorporating HTML into their e-mail broadcasts. MagnetMail, an...

Executive employment: ask those in the know.(Size Wise)(Brief Article)
April 1, 2004... If you are thinking of taking a CEO position with a new association, consider asking the staff the following questions: [ILLUSTRATION OMITTED] 1. What is the association's mission? If the staff don't know, you could be in trouble--or...

Certification: going for the CAE.(Size Wise)(Certified Association Executive)
April 1, 2004... Some years ago, I overheard a young lobbyist saying jokingly to a colleague of mine, "You CAEs wear those pins everywhere--I bet you even put them on your pajamas when you go to bed." Though I don't wear my CAE pin to bed, attaining the...

ASAE awards: a force for good.(Global Exchange)
April 1, 2004... Your association is helping to make a better world. Now here's your chance to tell your story. ASAE's Associations Make a Better World Awards (www.asaenet.org/betterworld) recognize outstanding association initiatives that make a...

Trends: travel picture brightens.(Global Exchange)(Brief Article)
April 1, 2004... Two recent reports on business-travel trends may give meeting planners reason to be optimistic that participants will be coming to their events in higher numbers. According to a survey conducted by the National Business Travel Association...

Q: what advice have you given others that you wish you had taken yourself?(CEO to CEO)
April 1, 2004... Advice is easy, but experience is better, Separate from my association duties, I sit on the board of an academic institution. When personnel problems arise, I am a vocal advocate for performance plans because they forecast expectations and hold...

Asae resources.
April 1, 2004... ASAE Membership and Meetings For meeting registration, membership applications, and changes to your membership record, contact the ASAE Member Service Center by phone: 202-371-0940 or 888-950-ASAE; fax: 202-371-8315; or e-mail:...

Upcoming events.(Calendar)
April 1, 2004... 2004 April 1: Disaster Planning Series: Test the Plan, The Conference Center at ASAE, 8:30 a.m.-12:30 p.m. 8: "Creating the Silver Bullet to Build Your Brand and Establish Successful Member Relationships," Knowledge Network, The...

ASAE leadership.
April 1, 2004... BOARD OF DIRECTORS EXECUTIVE COMMITTEE year designates end of term Chairman of the Board BARBARA S. BELMONT, CAE (2004) Executive Director American School Food Service Association Alexandria, Virginia ...

Coming soon.(Brief Article)
April 1, 2004... Reviewing the Research Does keeping up with the latest nonprofit sector research fall near the bottom of your to-do list? Let ASSOCIATION MANAGEMENT help; read our review of research about our sector. In-House, In a Closet The...

Best sellers from the ASAE bookstore.
April 1, 2004... 1. The Will to Govern Well: Knowledge, Trust & Nimbleness By Gienn Tecker, Jean Frankel, and Paul D. Meyer, CAE (ASAE Foundation, ASAE product #216884AM03, $45.95/member, $57.95/nonmember) Learn the Importance of developing governance...

Conference materials and directories: Automated Graphic Systems, Inc.(Publishing Marketplace)(Brief Article)
April 1, 2004... AUTOMATED GRAPHIC SYSTEMS, INC. 4590 Graphics Dr. White Plains, MD 20695-3122 Susan E. Keifline, Technical Representative Lesley Newkirk, Marketing Coordinator Allan Rabil, Senior Sales Executive 301-843-1800 ...

Custom publishing: Imagination Publishing.(Publishing Marketplace)(Brief Article)
April 1, 2004... IMAGINATION PUBLISHING 2222 N. Elston Chicago, IL 60614 Brian Weber, Vice President of Client Development 773-252-3200 Fax: 773-252-3290 E-mail: bweber@imaginepub.com Web site: www.imaginepub.com Imagination...

Custom publishing: The Magazine Group/TMG Web.(Publishing Marketplace)(Brief Article)
April 1, 2004... 1707 L St., N.W. Washington, DC 20036 Jane Ottenberg, President 202-331-7700 Fax: 202-331-7311 E-mail: jane@themagazinegroup.com Web site: www.themagazinegroup.com The Magazine Group helps associations create...

Electronic publishing: Metapress.(Publishing Marketplace)(Brief Article)
April 1, 2004... METAPRESS P.O. Box 830686 Birmingham, AL 35201 Michael J. Margotta, Sales and Marketing Director 877-773-3833 Fax: 205-980-3878 E-mail: mmargotta@ebsco.com Web site: www.metapress.com Offering publishers a...

Fulfillment and circulation services: Publisher Promotion & Fulfillment, a division of EBSCO.(Publishing Marketplace)(Brief Article)
April 1, 2004... PUBLISHER PROMOTION & FULFILLMENT, a division of EBSCO P.O. Box 1943 Birmingham, AL 35201-1943 Michael J. Margotta, Sales and Marketing Director 877-773-3833 Fax: 205-990-3978 E-mail: mmargotta@ebsco.com Web...

Fulfillment and mailing services: Professional Mailing & Distribution Services.(Publishing Marketplace)(Brief Article)
April 1, 2004... PROFESSIONAL MAILING & DISTRIBUTION SERVICES 9050 Junction Dr. Annapolis Junction, MD 20701 301-604-3305 Fax: 410-798-9512 E-mail: info@pmds.com Web site: www.pmds.com PMDS is the "one-stop shop" for your...

Publishing partners: Associations Book Distributors International, Inc. (ABDI).(Publishing Marketplace)(Brief Article)
April 1, 2004... ASSOCIATIONS BOOK DISTRIBUTORS INTERNATIONAL, INC. (ABDI) Avenue A Bldg. 16 Leetsdale, PA 15056-1304 Judy Goshy Cheteyan, President 412-741-1142 Fax: 412-741-4161 E-mail: jc@abdintl.com Web site: www.abdintl.com...

Home improvements.(Keeping Your Edge)(California Association of Marriage and Family Therapists)(Interview)
April 1, 2004... WHO? Mary J. Riemersma, CAE WHAT? Executive Director WHERE? California Association of Marriage and Family Therapists, San Diego WHEN? Since 1985 Q: What sparked your interest in home remodeling? A: It started with the...

Northwest.(Florida)
April 1, 2004... FLORIDA AN ASSOCIATION MEETING PLANNER'S PARADISE From the rustic beauty of the panhandle to the spectacular sunsets of Key West, Florida looks good for any association meeting. The Sunshine State has so much to offer that it would be...

North central.(Florida)
April 1, 2004... As the capital of a large state, Tallahassee is naturally a center for association activities. Many association meetings take place at the Tallahassee-Leon County Civic Center. The versatile facility includes a 35,000-square-foot exhibit hall,...

Northeast.(Florida)(convention centres)
April 1, 2004... Sun and sand meet luxurious accommodations on Amelia Island, where the finest in full-service resorts and historic bed and breakfast inns provide elegant options for places to stay and meet. Delegates meeting on Amelia Island will feel like...

Central west.(Florida)
April 1, 2004... Tampa Bay has a host of major new facilities under development that are sure to be popular with a variety of groups and events. Probably the most significant development is the $23 million Tampa Bay Amphitheatre now under construction at...

Central.(Florida)
April 1, 2004... As a destination that combines the best in leisure attractions and hotel and meeting facilities, Orlando is in a league of its own. Last year, the Orange County Convention Center completed a $748 million expansion that doubled the amount of its...

Central east.(Florida)
April 1, 2004... Daytona Beach is in the midst of a boom in new meeting and hotel facilities that will enhance its appeal to associations large and small. Ground was broken in December on the $50 million expansion of the Ocean Center Convention and...

Promise attendees a great meeting.(Orlando)(Orlando/Orange County Convention & Visitors Bureau Inc.)(Advertisement)
April 1, 2004... Mixing work with pleasure is an important aspect of business travel, according to a recent study by Luntz Research. Smart planners are looking for destinations that provide state-of-the-art convention facilities in addition to a variety of...

Southwest.(Florida)
April 1, 2004... Plenty is new in classy and culturally rich Sarasota, where more than 30 art galleries and professional symphony, ballet, and opera companies offer lots of post-meeting entertainment options. One of the area's largest meetings hotel, The Resort...

Southeast.(Florida)
April 1, 2004... Fort Lauderdale's standing as the second largest cruise port in the world gains steam this year when the $780 million Queen Mary 2 makes Port Everglades its official winter home. It's no wonder, given Fort Lauderdale's more than 300 miles of...

Contact information.(Florida)(convention and visitors bureau)(Directory)
April 1, 2004... STATEWIDE Visit Florida 661 E. Jefferson St., Suite 300 Tallahassee, FL 32301 850-488-5607; fax: 850-224-2938 www.flausameetings.com NORTHWEST Emerald Coast Convention and Visitors Bureau P.O. Box 609 ...