Hotel & Motel Management articles from November 2004

Hotel & Motel Management archives from November 2004

Wingate Inns: redefining excellence.(Wingate Inns International)(Advertisement)
November 1, 2004... Since its inception in 1996, Wingate Inns[R] has stayed true to its roots. Built for the business traveler, Wingate Inns delivers focused service and amenities designed to create a highly productive guest experience. Consumer satisfaction is...

Leaders: make hay while the sun shines.(The Lodging Conference Roundup)
November 1, 2004... PHOENIX -- When opportunity knocks, it makes sense to open the door. When opportunity pounds, it makes sense to have some urgency in the door-opening program. Judging by the feel-good atmosphere and smiles on the faces of about 1,000...

Choice Hotels reaches out to find Comfort's zone.(News)(Choice Hotels International Inc., Comfort Inns)
November 1, 2004... SILVER SPRING, MD. -- Choice Hotels International saved the biggest for last. More than three years after reimaging three of its staple brands, the Silver Spring-based company is launching a reimaging program for Comfort Inn--the largest...

Ramada remaps 'Revival'.(News)(Ramada Inc.)
November 1, 2004... PARSIPPANY, N.J.--Cendant Hotel Group is using addition by subtraction to make more of an impact in the midscale hotel segment. The Parsippany-based company is moving ahead with plans to reshape the Ramada brand, including the purging of...

Fairfield expands options.(News)(Fairfield Inn)
November 1, 2004... BETHESDA, MD. -- Marriott International's Fairfield brand is busy adding new dimensions to offerings--and much of it is coming via suites. The brand is weeding out 80 20-year-old, first-generation Fairfield Inn properties as well as...

Barcelo Crestline Corp., the parent company of Crestline Hotels & Resorts, submitted a proposal to acquire all shares of Class A common stock of John Q. Hammons Hotels for $13 in cash per share.(Breaking news)(Brief Article)
November 1, 2004... * Barcelo Crestline Corp., the parent company of Crestline Hotels & Resorts, submitted a proposal to acquire all shares of Class A common stock of John Q. Hammons Hotels for $13 in cash per share. Barcelo Crestline also entered into an...

The new construction pipeline increased 4.9 percent quarter-over-quarter and 12.4 percent year-over-year during the third quarter, according to a Lodging Econometrics report.(Breaking news)(Brief Article)
November 1, 2004... * The new construction pipeline increased 4.9 percent quarter-over-quarter and 12.4 percent year-over-year during the third quarter, according to a Lodging Econometrics report. It's the third consecutive quarterly increase. The pipeline...

Wyndham International made several changes as part of a corporate "right-sizing" program.(Breaking news)(Brief Article)
November 1, 2004... * Wyndham International made several changes as part of a corporate "right-sizing" program. Theodore Teng, president and c.o.o., left and will not be replaced. Fred J. Kleisner, chairman and c.e.o., will assume Teng's duties. Also leaving is...

Boca Resorts signed a definitive agreement to be acquired by an affiliate of The Blackstone Group for $24 per share.(Breaking news)(Blackstone Group L.P, Boca Resorts Inc.)(Brief Article)
November 1, 2004... * Boca Resorts signed a definitive agreement to be acquired by an affiliate of The Blackstone Group for $24 per share. The total value of the transaction is about $1.25 billion. The transaction is expected to close by the end of the year or...

Arlington Hospitality executed a lease modification with PMC Commercial Trust, the owner and landlord of 20 AmeriHost Inn hotels operated by Arlington.(Arlington Hospitality Inc.)(Brief Article)
November 1, 2004... * Arlington Hospitality executed a lease modification with PMC Commercial Trust, the owner and landlord of 20 AmeriHost Inn hotels operated by Arlington. The modification provides for reduced lease payments and an accelerated exit strategy for...

InterContinental Hotels Group's Americas franchise sales group executed a record-breaking number of franchising contracts and relicensing agreements in the second quarter.(Brief Article)
November 1, 2004... * InterContinental Hotels Group's Americas franchise sales group executed a record-breaking number of franchising contracts and relicensing agreements in the second quarter. At midyear, IHG had signed 255 agreements. There were 81 new...

A study from Cornell University's School of Hospitality Administration shows that visiting a destination spa leaves vacationers feeling rested, refreshed and energized.(Brief Article)
November 1, 2004... * A study from Cornell University's School of Hospitality Administration shows that visiting a destination spa leaves vacationers feeling rested, refreshed and energized. According to the study, destination spa vacations are more of a necessity...

Wyndham International is the newest corporate sponsor for Cornell's Center for Hospitality Research.(Brief Article)
November 1, 2004... * Wyndham International is the newest corporate sponsor for Cornell's Center for Hospitality Research. Wyndham will support major research designed to enhance operating practices in the hospitality industry. Compiled by Elaine Simon,...

New logo, standards among brand's changes.(News)(Ramada Inc. making high-profile changes to upgrade its image. )
November 1, 2004... PARSIPPANY, N.J. -- The Ramada brand is going through many high-profile changes as part of an overall program to upgrade its image. At the top of the list of changes is a new logo, and therefore systemwide signage changes. Keith...

New owners rename management company.(News)(Fred Cerrone renaming Day Hospitality Group as Sivica Hospitality )
November 1, 2004... ATLANTA -- Fred Cerrone bought the management arm of Atlanta-based Day Hospitality Group from partner Peyton Day for an undisclosed amount and has renamed the company Sivica Hospitality. Sivica Hospitality was launched Oct. 1 and will hold...

Changing direction: Hawthorn to focus on all-suites properties.(News)(Hawthorn Suites Co.)
November 1, 2004... ATLANTA -- Hawthorn Suites, US Franchise Systems' extended-stay brand, is making a growth push armed with a more distinctive strategic direction, which will ultimately phase out its 18 inns-and-suites products to create an all-suites identity....

La Quinta executes plan to mesh assets.(The Lodging Conference Roundup)
November 1, 2004... PHOENIX -- La Quinta Corp. officials have their own Big Bang Theory, and they're ready for it to occur in the not-too-distant future. Under the code name "Big Bang," Dallas-based La Quinta is integrating the assets it acquired this summer...

Record development boosts IHG's portfolio.(The Lodging Conference Roundup)(InterContinental Hotels Group)
November 1, 2004... PHOENIX -- Things are rolling for InterContinental Hotels Group. With a record amount of development in the second quarter under its belt, the company is looking to post a record year for development, said Kirk Kinsell, senior v.p.,...

Growth spurt: pipeline strong for two Hilton brands.(The Lodging Conference Roundup)(Hilton Hotels Corp.)
November 1, 2004... PHOENIX -- Hampton Inns is winding down the first phase of its 127-point "Make it Hampton" improvement campaign, and Phil Cordell said the brand and its franchisees already have seen returns on their investments. "The exposure that we've...

Guest amenities, furnishings and bed linens top the shopping lists of hoteliers planning to attend the 89th International Hotel/Motel & Restaurant Show at the Jacob K. Javits Convention Center in New York City, according to a recent survey of registered attendees.(Show Briefs)(Brief Article)
November 1, 2004... * Guest amenities, furnishings and bed linens top the shopping lists of hoteliers planning to attend the 89th International Hotel/Motel & Restaurant Show at the Jacob K. Javits Convention Center in New York City, according to a recent survey of...

Product debuts from hundreds of new and returning suppliers will be on display at the IH/M&R Show.(Show Briefs)(International Hotel-Motel and Restaurant Show)(Brief Article)
November 1, 2004... * Product debuts from hundreds of new and returning suppliers will be on display at the IH/M&R Show. A total of 250 new and 1,250 returning exhibitors will offer a wide variety of dynamic products and services for the hospitality and...

Starwood plans to add 'select-service' brand by 2006.(The Lodging Conference Roundup)(Starwood Hotels and Resorts Worldwide Inc.)
November 1, 2004... PHOENIX -- The wheels are turning at Starwood Hotels & Resorts Worldwide. In the last couple of months, the White Plains, N.Y.-based company announced that Steven Heyer will succeed company founder Barry Sternlicht as c.e.o., allowing...

BayStar Hotel Group LLC purchased the Comfort Suites.(Changing Flags)(Brief Article)
November 1, 2004... * BayStar Hotel Group LLC purchased the Comfort Suites near the Orlando International Airport and plans to convert it to a Holiday Inn Express Hotel & Suites. Compiled by Heather Gunter, hgunter@advanstar.com

After a complete renovation, the Comfort Inn & Suites in York, Pa., is now a Holiday Inn Express.(Changing Flags)(Brief Article)
November 1, 2004... * After a complete renovation, the Comfort Inn & Suites in York, Pa., is now a Holiday Inn Express. Cornerstone Hospitality Group manages the property. Compiled by Heather Gunter, hgunter@advanstar.com

Slicing and dicing numbers during an election.(Checking in: perspective & letters)
November 1, 2004... Democrat or Republican? Occupancy or ADR? As the grueling and often downright nasty 2004 presidential campaign nears its finish, there are plenty of issues voters need to consider to make an educated choice about who is going to lead the...

Hotel & Motel Management has partnered with the Center for Marketing Effectiveness to provide the inaugural Industry Insight section, addressing in-room entertainment issues from the perspectives of members of an elite Editorial Research Board.(Industry insight)(Brief Article)
November 1, 2004... [c] Hotel & Motel Management has partnered with the Center for Marketing Effectiveness to provide the inaugural Industry Insight section, addressing in-room entertainment issues from the perspectives of members of an elite Editorial Research...

KSL looks to rebuild portfolio, banking on brand names.(The Lodging Conference Roundup)(KSL Recreation Corp.)
November 1, 2004... POENIX -- Fewer than 10 months after agreeing to a $2-billion sale of six trophy assets to CNL Hotels & Resorts, Mike Shannon is ready to rebuild KSL Recreation Corp.'s portfolio. Shannon, president and c.e.o. of KSL, said during a break at...

Lodgian comes back from the edge, plans to expand.(The Lodging Conference Roundup)
November 1, 2004... PHOENIX -- What a difference a year makes. In the fall of 2003, Atlanta-based hotel owner Lodgian was teetering on the brink of disaster. It had seen some dark days in bankruptcy court, and while it was slowly emerging from financial chaos,...

The Great Western Inn in Big Spring, Texas, completed $700,000 in renovations to convert to a Comfort Inn.(Changing Flags)(Brief Article)
November 1, 2004... * The Great Western Inn in Big Spring, Texas, completed $700,000 in renovations to convert to a Comfort Inn. Renovations include an upgraded lobby; new furniture, carpet, paint, bedding, lighting and wall coverings to guestrooms and improved...

The Shoney's Inn in Ellenton, Fla.(Changing Flags)(Brief Article)
November 1, 2004... * The Shoney's Inn in Ellenton, Fla., was converted to a GuestHouse Inter-national Inn & Suite and is managed by Royal Host Management. Compiled by Heather Gunter, hgunter@advanstar.com

The Grand Royale Hotel in Binghamton, N.Y.(Changing Flags)(Brief Article)
November 1, 2004... * The Grand Royale Hotel in Binghamton, N.Y., is now a Clarion Collection hotel. Binghamton Associates owns the property. Compiled by Heather Gunter, hgunter@advanstar.com

Unreasonable stunts sometimes redefine 'reasonable care'.(Franchise Law/At Your Risk)
November 1, 2004... Try to imagine what was going through Joseph Greco's mind as he slid down the hotel's laundry chute. Perhaps he was thinking it looked like a great stunt when he first climbed inside. A stunt that easily would be worth a few good laughs from...

IHG's Internet policy aimed at creating standard Web practices.(Franchise Law/At Your Risk)(InterContinental Hotels Group)
November 1, 2004... In this technological age, it is a challenge for hotel companies--hotel franchisors in particular--to keep up with new technological directions that can, and do, compete with and invade traditional revenues and profits. Nowhere is this more...

Successful meetings have clear goals, engage attendees.(Sales Clinic)
November 1, 2004... It is happening so often, and people have been complaining about it for a long time, but now it is getting worse: Meetings are too boring. You can tell it is getting worse when you look around at many seminars, workshops and other types of...

Choosing the right lighting can help hoteliers save money.(Maintenance Doctor)
November 1, 2004... Q I've heard I can save money on my lighting but I'm not sure where to start. Any suggestions? A One of the largest and most controllable expenses you face is your energy cost. Your lighting closely ties to your energy costs and is...

View labor as a value-maximizing asset when scheduling.(Cornell Insights)(Hotels and motels)
November 1, 2004... Creating a work-force schedule that ensures appropriate service levels is a key management function. The many complexities of scheduling can be captured through forecasting demand, translating the demand forecast into employee requirements,...

There's a big difference between succession, estate planning.(Family Business Matters)
November 1, 2004... Estate planning essentially is a "death plan," or what happens to your property, land, buildings, house, business and all other possessions upon your demise. It is the forming of a plan of intent as to the disposition of your things. Who will...

The 193-room Clarion Hotel San Jose (Calif.) is open.(Changing Flags)(Brief Article)
November 1, 2004... * The 193-room Clarion Hotel San Jose (Calif.) is open. The hotel, formerly operated as the Park Plaza, is owned by Delta Hotel Group. Compiled by Heather Gunter, hgunter@advanstar.com

The Crowne Plaza in Cincinnati's TerraceBuilding is undergoing a renovation and will become NEXT, a boutique hotel with 119 guestrooms, 14 executive suites and two celebrity suites.(Changing Flags)(Brief Article)
November 1, 2004... * The Crowne Plaza in Cincinnati's TerraceBuilding is undergoing a renovation and will become NEXT, a boutique hotel with 119 guestrooms, 14 executive suites and two celebrity suites. The renovation of the Terrace Building also will include...

Condominium hotel projects worth potential legal hurdles.(Guest Column)
November 1, 2004... One of the hottest growth areas in the hotel industry is condominium hotels. Popular for some time in resort destinations like south Florida, condo hotels now are taking root in urban markets like Chicago, Los Angeles, New York and Washington....

Creative recruiting helps hotels attract the best employees.(Guest Column)
November 1, 2004... In today's competitive hotel and resort industry, the delivery of consistent quality service is imperative to success. As we all know, service starts with employees. They represent the human side of the brand; they are the face and personality...

Number of resort spas increasing due to segment's performance.(Trends & Stats)
November 1, 2004... Over the past year, Smith Travel Research has completed an enhancement to our census database, the purpose of which was to identify and classify properties by a broader list of amenities and services offered than we had tracked in the past. One...

After the bell.(Stock Index)(Illustration)
November 1, 2004... After the bell Prices at close of trading, Oct. 6, 2004 Value at Close Value One Oct. 6, 2004 Month Ago PricewaterhouseCoopers...

Renovations, acquisitions boost stocks.(Stock Index)(Brief Article)
November 1, 2004... Lodging real-estate investment trusts and C-Corporation stocks once again outperformed the broader equity indices, registering strong increases from previous-year levels for the period of Oct. 6, 2003 to Oct 6, 2004. Lodging C-Corp stocks...

Oil not a factor in room-demand fluctuations.(Stock Index)(Illustration)
November 1, 2004... Q What is the relationship between airline and lodging demand and the price of oil? A Demand for air travel tends to move with hotel roomnight demand. The price of crude oil, however, had little correlation with lodging demand and airline...

Transactions.
November 1, 2004... Management Aimbridge Hospitality secured the long-term management contract to operate the Radisson Hotel O'Hare in Rosemont, Ill. The 467-room property is owned by the Multi-Employer Hotel Partners LP fund. Hawaii-based Castle Resorts...

Chicago.(Deal Spotlight)(Hyatt Regency Printers)(Brief Article)
November 1, 2004... The Falor Cos. of Chicago acquired the Hyatt Regency Printers Row in Chicago and plans to convert the 161-room hotel to hotel condominiums, according to Robert Falor, the company's president. The seller was MHJV LLC, a partnership controlled by...

Cost of rooms is top priority to meeting planners, study shows.(Travel Trends)
November 1, 2004... The North American meetings market drives a significant number of roomnights to many hotels and resorts (in excess of 50 percent of total demand for many destination hotels and resorts), so the opinions of those who direct the business,...

Markets, financing determine cost of land.(Development: real-estate costs)
November 1, 2004... It might be too soon to use the phrase "new construction boom," but real-estate brokers and consultants are seeing the supply-and-demand shifts that eventually lead to a run on developable land. Land costs for hotels vary from market to...

John Q. Hammons will develop a $40-million, 310-suite Embassy Suites hotel and an adjoining 80,000-square-foot convention center in Concord, N.C.(In The pipeline)(John Q. Hammons Hotels)(Brief Article)
November 1, 2004... * John Q. Hammons will develop a $40-million, 310-suite Embassy Suites hotel and an adjoining 80,000-square-foot convention center in Concord, N.C. The hotel and convention center will be owned by Hammons and managed by John Q. Hammons Hotels...

Owner and manager Bloomington Hotel ATE LLC broke ground on the 102-room Holiday Inn Express Hotel & Suites in Bloomington, Ind.(In The Pipeline)(Brief Article)
November 1, 2004... * Owner and manager Bloomington Hotel ATE LLC broke ground on the 102-room Holiday Inn Express Hotel & Suites in Bloomington, Ind. The 67,000-square-foot hotel is expected to open in the second quarter of 2005. Compiled by Bruce Adams,...

Vista Host, a Houston-based management company for upscale, limited-service hotels, broke ground in Albany, N.Y., on a 165-room Hampton Inn & Suites.(In The Pipeline)(Vista Host Inc.)(Brief Article)
November 1, 2004... * Vista Host, a Houston-based management company for upscale, limited-service hotels, broke ground in Albany, N.Y., on a 165-room Hampton Inn & Suites. Construction is scheduled for completion in fall 2005 on the 118-room, 47-suite property....

Interstate Hotels & Resorts will manage a luxury, all-suite, extended-stay hotel under construction in Iowa City, Iowa.(In The Pipeline)(Brief Article)
November 1, 2004... * Interstate Hotels & Resorts will manage a luxury, all-suite, extended-stay hotel under construction in Iowa City, Iowa. The 56-suite hotel is part of a $27-million mixed-use development called Plaza Towers. It is expected to open in late...

Owner Richard C. Kessler and general contractor PCL Construction held a topping off ceremony for the 126-room Mansion on Forsyth Park, a Kessler Collection Property, in the historic district of Savannah, Ga.(In The Pipeline)
November 1, 2004... * Owner Richard C. Kessler and general contractor PCL Construction held a topping off ceremony for the 126-room Mansion on Forsyth Park, a Kessler Collection Property, in the historic district of Savannah, Ga. The four-story building includes a...

The ownership group Golden Beauty Hospitality LLC and AmericInn International broke ground on the AmericInn of Rexburg, Idaho.(In The Pipeline)(Brief Article)
November 1, 2004... * The ownership group Golden Beauty Hospitality LLC and AmericInn International broke ground on the AmericInn of Rexburg, Idaho. The 66-room lodge-and-suite hotel is scheduled to open in January. Compiled by Bruce Adams,...

Boston.(Project Spotlight)(construction begun for the hotel of Boston Convention Center Hotel LLC )(Brief Article)
November 1, 2004... Boston Mayor Thomas M. Menino and development partners Stephen Karp and Steven Fischman of New England Development, Joseph Fallon of the Fallon Co., Joseph O'Donnell of Boston Concessions and Carpenter & Co. broke ground on a 790-room,...

E.M. Properties and John Q. Hammons.(Under Construction)(Brief Article)
November 1, 2004... * E.M. Properties and John Q. Hammons announced the construction of a 225-room Embassy Suites and adjoining conference center in East Peoria, Ill. Compiled by Heather Gunter, hgunter@advanstar.com

Groundbreaking took place for a new Comfort Suites hotel in Johnson Creek, Wis.(Under Construction)(Brief Article)
November 1, 2004... * Groundbreaking took place for a new Comfort Suites hotel in Johnson Creek, Wis. Owned by Badger Midwest Holdings and managed by Midwest Venture Capital Management, the hotel is expected to open in summer 2005. Compiled by Heather Gunter,...

AmericInn International broke ground for the new Lodge & Suites in Weston, Wis.(Under Construction)(Brief Article)
November 1, 2004... * AmericInn International broke ground for the new Lodge & Suites in Weston, Wis. The 67-room hotel is expected to open in February 2005. Bradley and Jessica Kortbein own the property. Compiled by Heather Gunter, hgunter@advanstar.com

Kinseth Hospitality Co. announced the construction of a Country Inn & Suites in St. Charles, Mo.(Under Construction)(Brief Article)
November 1, 2004... * Kinseth Hospitality Co. announced the construction of a Country Inn & Suites in St. Charles, Mo. The hotel will have 84 guestrooms and suites and will open in June 2005. Compiled by Heather Gunter, hgunter@advanstar.com

John Q. Hammons announced the groundbreaking of the 300-suite Embassy Suites Hotel in Huntsville, Ala.(Under Construction)(Brief Article)
November 1, 2004... * John Q. Hammons announced the groundbreaking of the 300-suite Embassy Suites Hotel in Huntsville, Ala. Slated to open in early 2006, the 10-story hotel will adjoin the city's Von Braun Center via a sky bridge. John Q. Hammon Hotels will...

Construction of a 500-room Renaissance hotel and 330,000 square-foot convention center will begin in Schaumburg, Ill.(Under Construction)(Brief Article)
November 1, 2004... * Construction of a 500-room Renaissance hotel and 330,000 square-foot convention center will begin in Schaumburg, Ill. The project is schedule for completion in July 2006. The hotel and convention center will be operated by Marriott...

Variety of areas attracting resorts, owners.(Timeshare: performance)
November 1, 2004... Timeshare executives and others in the industry give similar answers for what's hot in timeshare locations. "When I think about what's hot, while there are some notable exceptions, I think more along the lines of drive-to destinations than...

South Carolina: $1.9-billion timeshare impact in 2002.(Timeshare: performance)
November 1, 2004... WASHINGTON -- The timeshare industry in South Carolina made a $1.9-billion economic impact on the state's economy in 2002, according to a study conducted by PricewaterhouseCoopers for the ARDA International Foundation, the research and...

The Grand Okanagan Lakefront Resort and Conference Center in Kelowna, British Columbia, signed a five-year affiliation agreement with RCI, a vacation-exchange company.(on Time)(Brief Article)
November 1, 2004... * The Grand Okanagan Lakefront Resort and Conference Center in Kelowna, British Columbia, signed a five-year affiliation agreement with RCI, a vacation-exchange company. RCI will provide the property with an array of services, including new...

Marriott Vacation Club International opened its second resort on the island of Aruba, Marriott's Aruba Surf Club.(on Time)(Brief Article)
November 1, 2004... * Marriott Vacation Club International opened its second resort on the island of Aruba, Marriott's Aruba Surf Club. The first 165 two-bedroom villas are available for lifetime vacation owners and nightly rentals. Upon completion, the resort...

Trendwest Resorts began construction on a new resort in Solvang, Calif.(on Time)(Brief Article)
November 1, 2004... * Trendwest Resorts began construction on a new resort in Solvang, Calif. The 76-unit WorldMark Solvang resort will feature a mix of studio, one-, two- and three-bedroom condominiums. The resort is scheduled to open in September of 2005 and...

Odyssey Development broke ground on Larsmont Cottages in Larsmont, Minn.(on Time)(Brief Article)
November 1, 2004... * Odyssey Development broke ground on Larsmont Cottages in Larsmont, Minn. The private, 40-acre resort, which is located on the shores of Lake Superior, is one of the area's first fractional-ownership properties. It will feature two- and...

Going extra mile for guests leads to front desk.(Faces In The Crowd)
November 1, 2004... Moving from Puerto Rico to Pennsylvania 15 years ago was not an easy transition for native Spanish-speaking Iris Velazquez. But she was determined to make a better life for herself and she knew she had to find a job to help make ends meet. ...

Mr. Fix-It goes beyond repairs to help guests.(Faces In The Crowd)
November 1, 2004... Ever met a maintenance chief who tackles guest service with as much gusto as he does plumbing problems? Now you have--Julius T. Martin, whose boyhood chums dubbed him "Pepper" in honor of former St. Louis Cardinals second baseman Pepper...

Choice Hotels International--your success is our success.(Company Profile)(Advertisement)
November 1, 2004... Choice Hotels International has long been recognized as an innovator and leader in the lodging industry--especially when it comes to franchisee services and support. Choice Hotels understands what franchisees need to succeed and has crafted...

Sommelier's love of wine leads her to job's pinnacle.(Faces In The Crowd)
November 1, 2004... Virginia Philips, chef sommelier at The Breakers Palm Beach (Fla.), took her dislike of beer and turned it into a career. "I started drinking wine in college, took a wine class and got very interested," she said. "It was very fascinating. I...

Challenging requests no problem for concierge.(Faces In The Crowd)
November 1, 2004... Some job descriptions require employees to wear many hats. For Delphine Sheridan, that sometimes extends to carrying purses. One particular handbag took Sheridan, concierge at the Nine Zero hotel in Boston, on a trip across the pond in...

Long-tenured doormen are Washington icons.(Faces In The Crowd)
November 1, 2004... Two doormen at The Madison Hotel in Washington have worked their entire lodging careers at the property. "The place is nice to work, there are nice people coming to the hotel. There is no reason to go to a different hotel," said Cesar...

High-school, college jobs lead to full-time career.(Faces In The Crowd)
November 1, 2004... Along with a college degree, Lori Medford earned an education in the hotel world. Medford began working in a hotel's banquet department during high school, transferred to the Renaissance Suites Hotel in Charlotte, N.C., where she worked...

Peabody just ducky for VIP handler.(Faces In The Crowd)
November 1, 2004... Working with animals is not part of a normal day for most hotel workers, but Eric Anderson is not your average hotel employee. He is the duck master at the Peabody Orlando, and a large part of his day is spent on the care of VIPs--Very...

Journalistic approach benefits sales manager.(Faces In The Crowd)
November 1, 2004... Bonnie Hall's training in college to be a journalist paid off during her career in hotel sales, including her current position as sales director of the Holiday Inn University Plaza Hotel in Bowling Green, Ky. "The people who are the best...

Spa culture brings joy to sculptress.(Faces In The Crowd)(Brief Article)
November 1, 2004... Denali Granholm has known since college that she should be working with her hands. "That's where the magic lies," she said. The massage therapist and aesthetician at Sun River Resort began her life's work sculpting clay. While...

Florida dockmaster first on deck for boaters.(Faces In The Crowd)
November 1, 2004... Richard Breem has the unusual job of making hotel guests who are not staying in the hotel feel comfortable. Breem, dockmaster at the Hyatt Sarasota (Fla.), makes sure that boaters spending the night on their boats docked at the hotel's...

Cabana attendant finds his niche in the hospitality industry.(Faces In The Crowd)
November 1, 2004... Serving celebrities, sports stars and a hip clientele is all in a day's work for 26-year old Roly Hernandez, a server at the glamorous South Beach, Fla., icon--the Delano. Hernandez joined the dramatic Blue Door restaurant at the Delano...

Catering director adds drama to Houston event planning.(Faces In The Crowd)
November 1, 2004... With degrees in theater and business, Paul-David Van Atta puts his education to good use as director of catering at the 1,200-room Hilton Americas-Houston, which opened one year ago. Van Atta's parents always told him to have something to...

Immigrant learns English as part of his drive toward success.(Faces In The Crowd)
November 1, 2004... In the wee hours of the morning as he shuttles hotel guests from the 114-room Days Inn Fort Lauderdale Hollywood hotel, there are two things on Jose Rojas mind--his 7-year-old daughter and his wife he left in Colombia just over a year ago. ...

Housekeeper defies odds with loyalty to hotel.(Faces In The Crowd)
November 1, 2004... Ruby Collins accepted a housekeeping position at a Holiday Inn to earn money to buy new carpeting for a house she and her husband had just purchased. That was 31 years ago. The flag on the hotel has changed and the carpeting has long since...

Events.(Calendar)
November 1, 2004... Nov. 12 Hospitality Technology Professionals Forum: Union Club, New York. Call (512) 249-5333 or visit www.hftp.org. Nov. 12-16 American Hotel & Lodging Assn. Fall Conference: New York Marriott Marquis. Call (202) 289-3171 or...