Crain's Cleveland Business articles from March 2009

Crain's Cleveland Business archives from March 2009

Close the Med Mart deal - in public.
March 2, 2009... Byline: Brian Tucker It's remarkable how this medical mart/convention center issue has torn in and out of the newspaper pages and public dialogue the last few weeks, and how much irony is attached to it. For example, last week, Forest...

CHOICE BITS.(NEWS)
March 2, 2009... Case prof offers a dose of reality to startups * Case Western Reserve University's Scott Shane is the go-to guy of late for The Wall Street Journal's coverage of entrepreneurship. A Feb. 20 blog post focused on the entrepreneurship...

Familiar names arise as suitors for Charter One; U.S. Bank, KeyCorp or a Canadian bank seen as possible candidates to cut a deal.(NEWS)
March 2, 2009... Byline: ARIELLE KASS Charter One appears to be in play, and some of the same companies that were viewed last year as suitors for National City Corp. are among the names mentioned as potential buyers of the bank. Charter One is part of...

Small Business.(NEWS)
March 2, 2009... Businesses that deal in luxury living, such as high-end salons and restaurants, thrive on consumers willing to indulge. Still, the economy has put pressure on this niche, and local luxury providers are not immune.

GET DAILY NEWS ALERTS FROM CRAIN'S!(NEWS)
March 2, 2009... Register for free e-mail alerts and receive: *The Morning Roundup: A collection of the day's business news from Ohio's daily papers *Breaking news alerts: When major news happens, you'll know *Daily headlines: A collection of...

After scrapping scrap, business picks up for electronics recycler.(NEWS)
March 2, 2009... Byline: CHUCK SODER E-Waste LLC is rising even as the scrap prices it used to rely on are falling. The electronics recycling company is in the process of expanding largely because it began reselling much of the used computer equipment...

Let's hope.(NEWS)
March 2, 2009... Hope. It's what Barack Obama pinned his election campaign upon. But it's going to take more than hope to pull this country out of the economic mess in which it finds itself. It's going to take a workable plan for stabilizing the nation's...

DISPLAYS OF HARDSHIP.(trade show industry is experiencing economic downturns)(Brief article)
March 2, 2009... The trade show industry is experiencing the effects of a downtrodden economy, as convention centers and sporting venues are expected to draw fewer attendees and exhibitors. * Trade groups say exhibitors are canceling or scaling back their...

FEELING THE PAIN; Exposition centers challenged to sell space, garner sponsors as trade show industry braces for fewer event attendees.(NEWS)
March 2, 2009... Byline: JOHN BOOTH Crowds are less crowded, exhibitors less flashy, and wallets all around are tougher to crack. "In the 26 years I've been in the trade-show business, I've never seen anything like this, said Chris Fassnacht, president...

First Fed of Lakewood has lofty goals; In lean times, bank targeting substantial increase in commercial, residential loans.(NEWS)
March 2, 2009... Byline: ARIELLE KASS Over the years, First Federal of Lakewood has cobbled together its headquarters by buying neighboring buildings and cutting holes in the walls. Its main branch is a labyrinth of staircases and hallways. The bank is...

Despite soft industrial market, Fogg moves on former PMX site.(NEWS)
March 2, 2009... Byline: STAN BULLARD The recession be damned: It's full speed ahead for an 80-acre industrial park on the former PMX Industries Inc. site in Euclid. Asked about proceeding at such a perilous time, Mike Merle, president of Ray Fogg...

GOING PLACES.(NEWS)
March 2, 2009... JOB CHANGES FINANCE CENTRAL FEDERAL CORP.: Eloise L. Mackus to executive vice president, general counsel and corporate secretary, Central Federal Corp. and CFBank. FINANCIAL SERVICE MALONEY + NOVOTNY: Christopher Felice and...

Former NCB exec moves to Key; Veteran wealth management leader aims to expand bank's market reach in new role.(NEWS)
March 2, 2009... Byline: ARIELLE KASS Tim Lathe has spent most of his adult life competing with Key Bank. But after 24 years with National City Bank, he's on the other side of the fence. At Key, Mr. Lathe, 53, is a new executive vice president and head...

Coalition pushes IT student, co-op match.(higher education institutions design a program to help IT education students)
March 2, 2009... Byline: CHUCK SODER It takes a village to educate an information technology student. A coalition of 26 higher education institutions, businesses and economic development groups in Northeast Ohio is designing a program aimed at helping...

FOR THE RECORD.(NEWS)
March 2, 2009... OHIO'S JOBLESS RATE HITS 8.8% IN JANUARY * The state's labor market is in freefall. Ohio's unemployment rate shot up to 8.8% in January from a revised rate of 7.4% in December, state data show. Ohio's economy continues to perform worse...

Local hospitals vulnerable to frail economy's impact; Analysts offer grim outlook for nonprofit institutions nationwide.(NEWS)
March 2, 2009... Byline: SHANNON MORTLAND Most Northeast Ohio hospitals will be able to weather the economic storm better than their counterparts across the country because they are part of larger health systems, but they won't completely escape the...

Law schools bracing students for tough job market ahead.(NEWS)
March 2, 2009... Byline: ARIELLE KASS Delayed start dates. Slashed salaries. Even rescinded offers. For soon-to-be lawyers on the East Coast, the practice seems to be rampant. And while it hasn't hit Northeast Ohio to the same extent yet, career...

Navigating Internet's choppy waters can be tricky, some firms find; Companies try PR, positivity to combat detractors.(NEWS)
March 2, 2009... Byline: KIMBERLY BONVISSUTO Blogs, networking sites, chat rooms, community forums, web sites. The tools lumped under the umbrella of social media can be a blessing or a scourge, depending on what side of the mouse you fall. For businesses,...

Squire partner proves part time can work.(NEWS)
March 2, 2009... Byline: Arielle Kass Dynda Thomas did what fewer female attorneys have to do now: She dove back in. Four months after having her first child, the Squire, Sanders & Dempsey LLP practice group leader for corporate transaction, finance...

LEADING LADIES; Female partners play integral roles at area law firms, and statewide, are ahead of the curve. But there are challenges, they say.(Baker & Hostetler L.L.P.)
March 2, 2009... Byline: ARIELLE KASS It used to be that there were no female partners in Baker Hostetler's Cleveland business practice group. Not one. Now, a woman leads the group, and 24 of the firm's 107 partners are women. It still may not seem...

Layoffs spur employee, employer questions; Alternatives, separation packages can relieve ill will of those affected.(NEWS)
March 2, 2009... Byline: SCOT ALLYN As the recession worsens and unemployment in Ohio continues to outpace the national average, Northeast Ohio's law firms are busy taking inquiries and cases from employers and workers looking for guidance in handling and...

ON THE JOB; Donnie Long.(NEWS)
March 2, 2009... Byline: AMY ANN STOESSEL The economy has made times tough, and Donnie Long, the new executive director of the Akron Bar Association, is trying to respond accordingly. Mr. Long is aiming to make his organization a resource for law...

COMING UP.(NEWS)
March 2, 2009... Time is running out to nominate your Health Care Hero. We're accepting nominations through March 6 in the following categories: health care advocate, volunteer, allied health, nurse, employer achievement in health care, advancements in health...

On with the show.(Brief article)
March 2, 2009... Trade-show executives are trying to find ways to deal with smaller crowds and skittish exhibitors, though so far it's been tough sledding. Leaders of industry conventions and sporting shows are in some instances seeing 10% to 15% drops in...

$10M would help PPG add, save jobs.(NEWS)
March 2, 2009... Byline: Dan Shingler PPG Industries says it can save 100 jobs at its Strongsville automotive coatings plant but only if it can get $10 million in federal stimulus dollars from the state of Ohio. In an application on the state's web...

"Unique' mart process frustrates MMPI; Developer's president: Back-and-forth with plethora of public officials, lack of decisive action inhibiting project's progress.(NEWS)
March 2, 2009... Byline: JAY MILLER Christopher Kennedy saw into the future better than he could have imagined. The president of developer Merchandise Mart Properties Inc. of Chicago knew 18 months ago that it would take time to strike a deal to bring...

Local social media sites log growth.
March 2, 2009... Byline: CHUCK SODER Social networking giant Facebook, with a user base of more than 150 million people, is bigger than Russia. GameSnake Inc., however, still is slightly smaller than its hometown, Akron. Nonetheless, GameSnake and a...

REPORTERS' NOTEBOOK.(NEWS)(Diary entry)
March 2, 2009... An Interchangeby any other name * Interchange Corporate Center in Warrensville Heights may not go by that name much longer. The property that Snavely Development Co. launched in 2003 as a high-visibility office park next to Interstate...

Locals waste little time in requesting stimulus slice; For-profit outfits seek $550M of Ohio's $8B pie.
March 2, 2009... Byline: JAY MILLER If wishes were horses, the saying goes, beggars would ride. Well, if online bids for economic stimulus money actually turn into dollars, more than 100 businesses in Northeast Ohio would receive a boost from the Obama...

THE WEEK; February 23 - March 1.(NEWS)
March 2, 2009... The big story: There is an improved, lower-priced bid for a convention center and merchandise medical mart complex at Tower City Center in downtown Cleveland, but the company responsible for building the project already says Tower City owner...

WHAT'S NEW.(SmartShopper Electronics LLC introduces SmartShopper Deluxe Grocery )(Brief article)
March 2, 2009... COMPANY: SmartShopper Electronics LLC, Seven Hills PRODUCT: SmartShopper Deluxe Grocery List Assistant The company has come out with a new version of its electronic grocery list organizer that features improved voice recognition,...

CORRECTION.(NEWS)(Correction notice)
March 9, 2009... A Feb. 23, Page 3 story on the planned Bridgeview Crossing shopping center contained an incorrect location for the Garfield Heights project. Bridgeview Crossing is on the northwest corner of the Interstate 480 and Transportation Boulevard...

FOR THE RECORD.(NEWS)
March 9, 2009... JOB MARKET TO FEELSTEEL MILL'S IDLING * ArcelorMittal's decision to idle its Cleveland steel mill until business conditions improve for its output means far more than the loss of 700 or more steelworker jobs. Ned Hill, an economist and...

CHOICE BITS.(NEWS)(Brief article)
March 9, 2009... Now this is a truegrowth industry * One in 31. And in Ohio, 1 in 25. Those are the ratios of Americans and Ohioans who are in prison, on parole or probation, according to a new Pew Center on the States study released last week. ...

YOU'RE ON THE LIST.(NEWS)
March 9, 2009... A sampling of what local developers are requesting from the stimulus package: * Flats East Bank Neighborhood Developers: Wolstein Group, Fairmount Properties Asking: $30 million Details: Fund plaza, parking garage to advance $350...

COMING NEXT WEEK; Medical marvels.(NEWS)
March 9, 2009... Where does Northeast Ohio fit in with the most innovative health care organizations and hotbeds in the world? In our health care section, we ask local and global experts to place our region in the medical innovation hierarchy.

Epic film tax credit drama must end.(NEWS)
March 9, 2009... Byline: Brian Tucker Lights, camera, action! Wait, cut, cut! Ohio is poised to grow a more robust film industry, but (and now here's a surprise) our elected officials just can't seem to agree on how we do that. You may recall that...

DATA CENTER.(NEWS)
March 9, 2009... EXPANSIONS Refrigeration Sales Corp., a company based in Valley View that distributes heating, ventilating, air conditioning and refrigeration equipment, parts and supplies, is planning a 12,000-square-foot facility in Maumee, its 11th...

Developers rush for federal dollars; Stringent loan demands have stifled some projects.(NEWS)
March 9, 2009... Byline: STAN BULLARD Combine an unprecedented credit crisis drying up financing for real estate projects with a huge federal stimulus bill offering funds distributed through state-administered block grants and what have you got? A...

GET DAILY NEWS ALERTS FROM CRAIN'S!(NEWS)
March 9, 2009... Register for free e-mail alerts and receive: * The Morning Roundup: A collection of the day's business news from Ohio's daily papers * Breaking news alerts: When major news happens, you'll know * Daily headlines: A collection of...

Watch, man.(NEWS)
March 9, 2009... Every few years, it seems someone revisits the idea of creating a Cleveland-Columbus-Cincinnati rail corridor to link Ohio's three largest cities with passenger train service. This time, the "someone who's pushing this concept is Gov. Ted...

Stimulus stimulates proposals.(NEWS)
March 9, 2009... Local health care researchers as well as real estate developers are vying for their share of federal stimulus money. Ohio's web site for submitting requests for stimulus dollars lists real estate projects of all sizes that are in need of a...

Two longtime casino backers sit out this hand; Forest City, Jeffrey Jacobs uninvolved in latest gaming push.(NEWS)
March 9, 2009... Byline: JAY MILLER If 2009 becomes the breakthrough year for casino-style gambling in Ohio, two of Northeast Ohio's most stalwart supporters and advocates of gambling won't be at the table. Missing in the recent conversation about...

ONTARGET; Sales at area gun shops shoot up amid rising concerns over personal security, fear of stricter weapons laws under Obama administration.(NEWS)
March 9, 2009... Byline: JOHN BOOTH What's it like being in a booming sector of the economy these days? Ask around at Northeast Ohio's gun shops, where demand for everything from two-shot pistols to AR-15 rifles and their ammunition is running high. ...

REPORTERS' NOTEBOOK.(NEWS)
March 9, 2009... Jobs slippingaway at Penton * Changes within New York-based Penton Media have led to job cuts in its Cleveland offices, though the producer of business-to-business publications and trade shows won't say how many, calling the corporate...

Liggett Stashower plans PlayhouseSquare move.(NEWS)
March 9, 2009... Byline: JOHN BOOTH Cleveland advertising agency Liggett Stashower is leaving the Halle Building, its downtown home for the past two decades, for a three-floor space across the street in PlayhouseSquare. The firm has planned an early...

GOING PLACES.(STUDIOTECHNE)
March 9, 2009... JOB CHANGES ARCHITECTURE STUDIOTECHNE: Dru McKeown to project manager. TDA: Jeffrey S. Crocker to senior project architect. EDUCATION THE UNIVERSITY OF AKRON: Ron Ramos to creative director, Department of Institutional...

Randall Park Macy's may be repurposed.(Brief article)
March 9, 2009... Byline: STAN BULLARD The new owner of the closed Macy's at troubled Randall Park Mall is considering using the former department store for warehouse use, among other possibilities, according to North Randall Mayor David Smith. Such a...

Key aims branch addition, renovation plan at making new first impression.(NEWS)
March 9, 2009... Byline: ARIELLE KASS KeyBank's branches are more than a place to deposit checks or take out loans. They're a place to make an impression. And with a wide-ranging plan to renovate hundreds of branches and expand its branch network into...

RAISING THE BAR.(NEWS)
March 9, 2009... Firms that deal in luxury product offerings are employing some of the following tactics: * Price breaks: Coupons, credits for client referrals and bundling services for discounts. * More contact: E-mails to clients offering...

Researchers eagerly plan for NIH cash influx.(National Institutes of Health)
March 9, 2009... Byline: SHANNON MORTLAND Like many of her colleagues, Dr. Pam Davis isn't waiting for the National Institutes of Health to describe exactly how it will dole out $10.4 billion in federal stimulus money. The dean of the medical school at...

INSTEAD OF A CHECK ...(NEWS)
March 9, 2009... At a time when companies are watching expenses carefully, rewards budgets for sales teams likely have been cut or eliminated. But companies are finding non-financial ways to reward strong performers, according to a new survey from ERC, the...

GRAND OPENINGS.(NEWS)(Directory)
March 9, 2009... QUILTS & SEW FORTH LLC 7312 Center St., Mentor 44060 www.quiltsandsewforth.com Quilts & Sew Forth was launched in February by Monique Noonan and Hilary Cavotta. Previously, the mother-daughter pair operated the Quilts N' Sew Forth...

SHORT TAKES.(Chesterland Pediatrics)(consulting firm global X has relocated from the former BP building)(Brief article)
March 9, 2009... * NOT JUST CHILD'S PLAY: Dr. Thomas Phelps recently moved from the former practice that he managed, Chesterland Pediatrics, to start a smaller practice in pediatrics and adolescent medicine. The practice, called Hillcrest Hospital Pediatric...

Job openings spawn flood of resumes.(NEWS)
March 9, 2009... Byline: CHRISSY KADLECK As a hungry company in growth mode, the SpyGlass Group Inc. is looking to hire as many as seven new people and bolster its employee base by nearly one-third in the next couple of months. In fact, the...

RESTRAINED INDULGENCE; As more clients refrain from spending, luxury service providers redouble efforts to entice business.(NEWS)
March 9, 2009... Byline: JUDY STRINGER Last spring when Angie Hofelich opened her Westlake-based salon VanityLab, the economy was just beginning to overheat. Ignorance is bliss, Ms. Hofelich admitted. Knowledge of the looming meltdown surely would have...

THE WEEK; MARCH 2 - 8.(NEWS)
March 9, 2009... To keep up with local business news as it happens, visit www.CrainsCleveland.com. The big story: PNC Financial Services Group Inc., the Pittsburgh company that owns National City Corp., is slashing its quarterly dividend by 85%, a move...

WHAT'S NEW.(NEWS)
March 9, 2009... COMPANY: Goodyear Tire & Rubber Co., Akron PRODUCT: Wrangler MT/R with Kevlar The tiremaker bills the Wrangler MT/R as its first off-road tire built with DuPont's Kevlar material for enhanced safety and durability. Goodyear says...

THE ISSUE.(NEWS)
March 9, 2009... * What: State officials may place a bond issue on the ballot to support the Ohio Third Frontier Project. * When: November 2009 or May 2010 * Why: The program is expected to run out of money sooner than anticipated.

Fresh cash eyed for big tech effort; With budget cuts slashing future help, officials consider bond issue to extend Third Frontier.(NEWS)
March 9, 2009... Byline: CHUCK SODER The state as early as this November might ask voters for money to extend the Ohio Third Frontier Project, which now is expected to run out of money in 2011 a year ahead of schedule. State officials are considering...

Next advanced energy challenge: storing it; Local minds, wrestling with how to develop power generation methods, seek improved technology.
March 16, 2009... Byline: CHUCK SODER No matter how good they get, wind turbines and solar panels by themselves won't be enough to get the world running on something other than fossil fuels. That's because advanced energy requires advanced energy...

Former Beachwood warehouse may become business incubator.(Beachwood Chamber of Commerce )(Brief article)
March 16, 2009... Byline: STAN BULLARD New businesses and jobs may take root at 23355 Mercantile Road in Beachwood as the result of efforts by the city to convert a former DHL Express warehouse-office complex into a new service garage. The Beachwood...

Browns run into stiff test scoring tenants for suites.(Cleveland Browns )
March 16, 2009... Byline: JOHN BOOTH Since the Cleveland Browns returned to the National Football League and moved into their new lakefront home 10 years ago, they've had their ups and downs. What has been consistent, though, is the essentially sold-out...

Choice Bits.(furniture stores Cleveland Art management)
March 16, 2009... There's no shortage of supplies for this business * Call it recession chic. That's roughly the style of the furniture produced by Cleveland Art, a Chagrin Falls business that was profiled March 8 in The New York Times' "T style...

Easier commute to work isn't a gas.(economic conditions)(Viewpoint essay)
March 16, 2009... Byline: Mark Dodash My commute has become way too easy. Call it a sign of the times. I've made the trip along Interstate 71 from my home in Strongsville to Crain's palatial offices in downtown Cleveland for nearly 24 years now,...

Downward price pressure signals deflation to some manufacturers; Economists, though, remain leery of defining trend until consumer index drops steadily.(NEWS)
March 16, 2009... Byline: DAN SHINGLER If the air goes out of a bubble, is it deflation? Not necessarily, local economists say. But as the prices of houses, steel and many other items plummet, it's creating an environment that is putting significant...

Opinion.(NEWS)
March 16, 2009... Fly guy Fred Krum may not have been a visionary. However, he did have a vision for Akron-Canton Airport that transformed it from a quiet, underused airfield to an aggressive, low-cost provider of air service that offered travelers an...

COBRA coverage mandate likely to strain some employers; Firms face more paperwork, costs in paying for premiums.(NEWS)
March 16, 2009... Byline: SHANNON MORTLAND Employers could be facing a bit of a setback in their quest to save money immediately after laying people off. As part of the federal stimulus package, Congress has passed a law requiring employers to pay up...

CHARGED UP.(NEWS)
March 16, 2009... Out-of-state power marketers may be able to sell power or establish a presence in Northeast Ohio. * THE COST: An auction planned for spring should determine whether electric rates will rise for business and residential power users. *...

In any form, free choice act could sting; Ballyhooed labor bill eventually may keep secret ballots, but offer employers little time to campaign.(NEWS)
March 16, 2009... Byline: DAN SHINGLER The Employee Free Choice Act in its final form may not do away with secret ballots in union organizing elections as its language calls for now, some local labor experts say. But even with that change, the experts put...

Power companies mull implications of FirstEnergy plan; Electric rates to be established at auction.(NEWS)
March 16, 2009... Byline: JAY MILLER Out-of-state power marketers say the electric rate plan tentatively agreed to late last month by FirstEnergy Corp. could give them an opportunity to sell power or expand their operations in Northern Ohio. Then again,...

WHAT DOES THEFUTUREHOLD FOR THEFUND? New members, revenue sources vital as Fund for Our Economic Future mulls next step.(Fund for Our Economic Future )
March 16, 2009... Byline: SHANNON MORTLAND The Fund for Our Economic Future has changed the mood of Northeast Ohioans to embrace collaboration though just what the future level of financial collaboration will be among its backers remains to be seen. ...

Going Places.(NEWS)
March 16, 2009... JOB CHANGES EDUCATION DEVRY UNIVERSITY: Scarlett Howery to campus director, Cleveland. ENGINEERING OSBORN ENGINEERING: Doug Turner to project mechanical engineer; Dave Chouinard to senior project manager. FINANCIAL...

Forest City puts desirable assets in play; Market conditions lead developer to list properties in D.C., NYC - but none here.(NEWS)
March 16, 2009... Byline: STAN BULLARD Forest City Enterprises Inc. is making a key change in its selling strategy as the real estate giant continues to shed properties to reduce debt and raise cash in this capital-starved environment. Over the last few...

PLANTING THE SEEDS; Builders tout deals on homes, but whether incentives sprout growth in transactions remains to be seen.(NEWS)
March 16, 2009... Byline: STAN BULLARD Spring is just around the corner, but the push by homebuilders to reinvigorate their business already is in bloom. Kopf Builders' opening volleys are ads offering 3.99%, 30-year interest rates and $100,000 off the...

Angel investing.(NEWS)
March 16, 2009... Angel investors are challenged during these tough economic times, but they also have established more cohesion and focus in their company funding approach. We explore the industry in our Finance section.

Firsts that helped build region as hub.(NEWS)
March 16, 2009... The Cleveland Clinic has been among the leaders in pioneering medical innovation in Northeast Ohio. Some of the Clinic's contributions: * Pioneered the use of ether as a general anesthetic (1847) and the use of gas anesthesia in...

The Institutions; Healthcare.(Medical innovations)
March 16, 2009... Byline: KIMBERLY BONVISSUTO Northeast Ohio is home to some of the most innovative health care institutions in the country. Through the use of extensive resources and sophisticated technology, the area has become home to research and...

Marvels ease patients' pain, boost NE Ohio's rep as innovator.(NEWS)
March 16, 2009... Byline: SHANNON MORTLAND Crippled by depression, Diane Hire used to have a difficult time doing anything but sleeping and watching TV. Now, the Louisville, Ky., resident is excited to get out of bed, get dressed and start another...

Recession doesn't stop research work; Artificial heart, drug to battle MS advancement among glut of projects in works at area companies.
March 16, 2009... Byline: CHUCK SODER As politicians in Washington, D.C., work to reform the health care industry, Northeast Ohio researchers are studying ways to change it the old-fashioned way: by creating new methods to help people live longer and...

Inside.(medical innovations)
March 16, 2009... * LOOKING TO THE FUTURE: Researchers in Northeast Ohio are forging ahead in their efforts to bring the newest and most impactful innovations to market. Included in that group: * Cleveland Heart Inc., a Cleveland Clinic spinoff, is working...

On the global medical innovation landscape, where does Northeast Ohio fit? Local and outside industry experts say near the top.
March 16, 2009... Byline: KATHY AMES CARR The region's identity as the Rust Belt is corroding, and some industry observers believe there's enough potential in Northeast Ohio's medical research community for the area to emerge as a tech belt. This area...

KEEPING TO THEMSELVES.(NEWS)(Brief article)
March 16, 2009... They might not have workers, but 20.7 million nonemployer businesses in the United States are becoming a powerful economic force. The U.S. Census Bureau reports that such businesses defined as those that have no paid employees, have annual...

COBRA may cause some headaches.(NEWS)
March 16, 2009... The federal mandate recently passed by Congress requiring employers to pay up front 65% of the premium for laid-off workers' health insurance benefits likely will hurt firms' pocketbooks, as well as create paperwork. Read Shannon Mortland's...