CMA Management articles from November 1999

CMA Management archives from November 1999

Loving your customers.(Brief Article)
November 1, 1999... In an industry dominated by global giants, Winnipeg-based Dominion Veterinary Laboratories knows you don't have to be big to be a winner. Faced with the task entering new markets where established players succeed, Western Canada's largest...

Rants and raves.(Brief Article)
November 1, 1999... Stock Options I read with interest the article on stock options by Douglas James (September 1999). He argues, "When an individual exercises stock options, the corporation foregoes the difference between the market value of its stock and...

When giants collide.(Brief Article)
November 1, 1999... On June 4, 1942, a small US naval force defeated a much bigger Japanese fleet off Midway Island. This was the first defeat suffered by the heretofore invincible Japanese military, and changed the course of the Pacific war. The Battle of Midway...

Effects of a single European currency.(Brief Article)
November 1, 1999... The trade liberalizing measures of the Single Market of the European Union have had a significant impact on business strategies. The establishment of European Monetary Union is also expected to have an influence on European trade since firms...

Downsizing.(Brief Article)
November 1, 1999... This article focuses on downsizing and reviews selected research on organizational change. Addresses the issues of "survivors", and also covers the strategic concerns in planning a downsizing operation and attempts to determine some specific...

Business process re-engineering (BPR).(Brief Article)
November 1, 1999... There are three possible outcomes following the undertaking of BPR projects. First, a BPR program may fail either in the short or in the long term because it is improperly implemented or because there is no effective follow-up. Second, a BPR...

Continuing Professional Development.(Brief Article)
November 1, 1999... This article examines the connection between continuing professional development and personal and organizational effectiveness. It explores the development of learning organizations and the impact of new technology in regard to continuing...

Are Your Employees Looking Around?(Brief Article)
November 1, 1999... In today's competitive job market, it's easy for managers to feel a bit uncertain about the loyalty of their team. Here are ways to detect farewell flags and address them. Diane Domeyer, executive director of Office Team says, "Managers...

HOT HARDWARE.(Brief Article)
November 1, 1999... Serious kid business Ok, so maybe this has nothing to do with management. An maybe you don't have any need for a microscope anymore -- but remember how fascinating it was too look through one when you were a kid? With the holiday season...

Embrace privacy.(Brief Article)
November 1, 1999... Ann Cavoukian, Ontario's Information and Privacy Commissioner, told representatives of a number of Ontario companies that the most successful e-commerce businesses will be those that respect their customers' privacy. The Commissioner stressed...

IT Training Goes Live.(Brief Article)
November 1, 1999... In an effort to decrease the IT skills shortage, General Physics Corp. (GP) announced the introduction of GPStart Online. Roger St. Germain, vice president, says, "There is a tremendous need for skilled IT professionals in today's marketplace,...

Feeling Stressed?(Brief Article)
November 1, 1999... Managing employee stress levels can lead to lower rates of absenteeism, happier employees and a healthier bottom line. In its latest report on work-life balance, the Conference Board of Canada outlines some options for managing workplace...

We Need to Talk.(Brief Article)
November 1, 1999... Managers today may need to widen their open door policies, especially as the pace of business accelerates. In a recent national survey of Canadian CFOs, 64% of respondents said the biggest challenge companies face in employee management is a...

Dispute Resolution.(Brief Article)
November 1, 1999... Congested court schedules and a growing backlog of cases awaiting trial have resulted in a justice system where decisions are delayed, costs escalate and tempers fray as frustrations increase. Consequently, many feel there are no winners in...

One-Stop Shopping.(Brief Article)
November 1, 1999... If global trends and corporate consumers have their way, the service offerings of Canada's professional services firms will add integrated legal services to their respective portfolios, according to a comprehensive report released by the...

Fault Lines.(business strategy advice)
November 1, 1999... Look to these real-life examples for five lessons in business strategy The strategy of a business is the master plan that establishes its direction and sets out the priorities and action that determines its future. It should have, as its...

The Essence of Ethics.
November 1, 1999... Ethical decision-making reveals what you see as good, both within yourself and the world around you Richard Garry in Story of the Night by Irish writer Colm Tiobin said: "We saw nothing not because there was nothing, but because we had...

Preserve your wealth.
November 1, 1999... A carefully developed estate plan protects your loved ones, preserves your assets and provides you with peace of mind We have all heard the phrase, "You can't take it with you." This may be true, but it does not mean that your assets...

Special Delivery.
November 1, 1999... The telecom industry is an industry in transition. Long-term strategic planning has been reduced from about three years to three months. How can companies hold on to customers when technological change is moving at mouse-click speed? The...

Killer App.(Brief Article)
November 1, 1999... Take a poll in any Canadian community and chances are that attending to household bills will come out near the top of unwanted chores. And understandably so. Paying bills not only forces us to part with our money, but it also takes a bite out...

Making Better Decisions.(Brief Article)
November 1, 1999... Throughput Accounting calculates the impact that a decision will have on a company's overall performance. It does this without allocating costs to products Traditional cost accounting has suffered severe criticisms in past years. It seems...

Cutting Taxes Out of the Information Highway.
November 1, 1999... A consensus is starting to develop on the tax issues of e-commerce electronic commerce is changing the way the world is conducting business. Tax administrations around the world and the Organisation for Economic Co-operation and Development...

Wizards of Research.
November 1, 1999... Call them business analysts or corporate Colombos, people who do Competitive intelligence keep a close watch on new trends. They interview people in the know, infiltrate industrial networks, and keep abreast of the latest rumours and the tittle...

Risky business.
November 1, 1999... What is the cost justification for network security expenditures? Today CFOs are asked to allocate funds for network security based on the "break and fix" principle. In other words, network managers explain to CFOs the potential loss to...

Reality Check Is traditional budgeting under siege?
November 1, 1999... "The budget is the bane of corporate America. It should I never have existed," says Jack Welch, CEO of GE in Fortune magazine (May 1995). Bob Lutz at Chrysler has made similar statements and a significant number of Large European companies such...

Payroll Benchmarking:.
November 1, 1999... Shaking up The Organization How to implement successful payroll management practices Benchmarking is a technique designed to generate information that will help an organization improve. To this end, it does more than establish...

Common Denominator.(Brief Article)
November 1, 1999... Would Canada benefit from a common North American currency? A common North American currency will bring about greater price stability, significantly tower long-term interest rates, enhanced trade, greater productivity, and the creation of...

Dabbling in E-Commerce.(Brief Article)
November 1, 1999... Survey finds many Canadian companies are still not putting e-commerce high on their list of priorities More than 70% of Canadian companies do not consider electronic commerce to be a high business priority, according to a study released by...

Time to Retreat.
November 1, 1999... Business retreats are a way to combine planning and team building Many senior managers are caught in a time bind. They know that business survival calls for a well-thought-out, pre-emptive strategy that takes a long-term view. At the same...

Export Heroes.(Brief Article)
November 1, 1999... 1999 Canada Export Awards celebrate the excellence of entrepreneurs International Trade Minister Pierre Pettigrew announced that the 1999 Exporter of the Year is Viceroy Homes of Port Hope, Ont. In his presentation at the annual Canada...