CMA Management articles from June 2000

CMA Management archives from June 2000

Managing reputations.(Brief Article)
June 1, 2000... Everything is for sale for the right price -- or so they say. Does the same hold true for one of Canada's most valuable and essential resources? In our cover story, "Water Wars," John Cooper pulls us into the scene of one of the latest battles...

Rants and raves.
June 1, 2000... Technology increases work demands Congratulations on the good work done in delivering a quality magazine for CMAs to be proud of! I couldn't resist commenting, however, on the article "Changing Roles," which appeared in the March issue. I...

www.STOPTHIEF.net: Protecting Your Identity on The Web.(Review)
June 1, 2000... Computer hackers who cripple business, surreptitious trafficking of personal data and cyberspace piracy for profit are the downside of the technology age. Such activity has thrust the issue of personal and corporate information security to the...

Creating Commitment.(Review)
June 1, 2000... Retaining the best and brightest may be at the top of every company's mission statement, but employee retention remains one of the greatest and most elusive challenges facing organizations today. With over 20 years' experience on the subject,...

Value Nets.(Review)
June 1, 2000... With the supply chain accounting for 60 to 80% of many companies' total costs, managers are focusing on extracting greater value from these operations. Managers from all types of businesses are beginning to understand that the supply chain is a...

Creating Unique Customer Experiences.(Brief Article)
June 1, 2000... New product development in the manufacturing industry is undergoing a radical change. "Eureka" -- or a great idea -- is not enough to beat the competition. To gain true customer loyalty, manufacturing organizations must design new products that...

CEOs of Fast-Growing Companies Share Experiences.(Brief Article)
June 1, 2000... Managing cash flow tops the list of challenges faced by growing firms, according to a new survey of 100 CEOs of high-growth Ontario companies. The survey was conducted by the Queen's University School of Business at a meeting of Innovators...

Canadian Organizations Not Meeting Ethics Expectations.(Brief Article)
June 1, 2000... According to the recent findings of the KPMG's Ethics Survey 2000, Canadian organizations say they recognize the need to promote ethical workplace practices, but few are committing the resources to do so, despite increased public demand for...

Banks go to Battle for Internet Customers.(Brief Article)
June 1, 2000... The key emerging challenge facing financial services institutions is not e-banking transactions, but retaining Internet customers. Currently, an estimated one-third of new online customers close their accounts within a year. A recent report by...

Automotive E-market Revolutionizes Industry.(Brief Article)
June 1, 2000... The largest North American automotive manufacturers -- General Motors, Ford and DaimlerChrysler -- have set the wheels in motion to create a business-to-business (B2B) electronic marketplace that will unite and revolutionize the entire...

Online Payroll Calculator.(Brief Article)
June 1, 2000... ADP Canada, a provider of employees services, recently Launched iNETPay, the first free online calculator in Canada to offer businesses a quick and easy way to calculate gross to net pay. iNETPay; located at www.adp.ca, delivers a confidential,...

Evaluating your Managed System.
June 1, 2000... Five steps to better self-assessment Management is largely about control. It is about setting objectives and then ensuring that there are controls in place to support the reliable achievement of those objectives. The question is how do...

Knowing Thyself.(Brief Article)
June 1, 2000... Clarifying your core values A key element of "knowing thyself" is sorting out what's really important to you. Without a clear sense of your personal principles and priorities, it's almost impossible to bring the picture of your preferred...

Navigating through Organizational Change.(Brief Article)
June 1, 2000... Non-stop shifting of organizational structure and strategy to meet dynamic market conditions can be one of the most exhilarating aspects of doing business today; but it can also cause confusion, low morale, turnover and decreased productivity....

Water Wars.(Statistical Data Included)
June 1, 2000... Is Canada's water for sale? [H.sub.2]O. It's everywhere, it's essential, and it may or may not be for sale. Centuries ago, whole nations battled for domination of the world's oceans. In recent years, that battle has moved to a new front --...

A Learning Experience.
June 1, 2000... Innovative training solutions for tomorrow's workplace With less time to acquire knowledge in today's fast-paced work environment, training demands have skyrocketed and cost considerations are increasingly crucial. To face these challenges,...

Reconcilable Differences.
June 1, 2000... Can a bank executive really take on the position of ombudsperson without compromising the needs of the customer and the bank? At first glance, the dual role may seem like a contradiction in terms; however, one bank's CFO has been serving in...

THE SECRETS TO SUCCESSFUL INVESTING.(Brief Article)
June 1, 2000... Next to Registered Retirement Savings Plan (RRSP) season, spring is a good time to assess your financial situation. It's a chance to review your investment plan, re-evaluate your investment portfolio, and consider different investment options....

Front and centre.(banking technology)
June 1, 2000... Technology Puts Customers at Centre of the Banking Relationship Technology continues to drive a fundamental transformation of the financial industry in Canada and globally. The key to this revolution is not technology itself, but how it...

Cracking Down on Corporate Crime.
June 1, 2000... Are You being duped? In one confidential survey, nearly 25% of the companies responding revealed that they had been victimized by some type of fraud within the last 12 months. Thefts of intellectual property are on the rise as well....

Auditing Promises One Bank's Story.
June 1, 2000... A company that promises not to invest in countries with oppressive regimes. A company that promises it won't do business with weapons manufacturers or tobacco producers. A company that will be a fair employer. At first glance, it's just the...

HIGH ROLLER.(Sandra Anderson of Casino Windsor)(Statistical Data Included)
June 1, 2000... CMA Sandra Anderson finds excitement in fast-paced casino work "Hit me!" Those simple words are a mainstay for casino patrons, who flock to gaming establishments across Canada and around the world to spend their money...and hopefully...

The Need for Speed.
June 1, 2000... Are you ready to ride the e-accounting roller coaster? When was the last time that you climbed aboard a roller coaster? Remember the experience? You probably started out slow and climbed to a height that made you question the sanity of the...

Expanding Markets.(Canadian business travel)(Brief Article)(Statistical Data Included)
June 1, 2000... Growth in Canadian business travel to be fuelled by mid-sized companies A recent survey shows that while big businesses have held their travel budgets flat, smaller companies expect to see a significant leap in the amount of travel they do...

All in the Family?(family-owned businesses)(Brief Article)(Statistical Data Included)
June 1, 2000... Results of an international survey challenge the myths of family business Right out of school, the boss' kid automatically gets a plum job and a big paycheque as his birthright -- right? Not necessarily, according to a recent study...

MulticuLturalism Favoured by Canadians.(Brief Article)(Statistical Data Included)(Polling Data)
June 1, 2000... According to a recent public opinion poll, Canadians view immigration as having a positive effect on the economy A new public opinion survey, commissioned for the recent Pioneers 2000 conference, finds that Canadians believe immigrants...