CMA Management articles from December 2001

CMA Management archives from December 2001

Still on the e-Track. (From the Editor).
December 1, 2001... Despite today's economic uncertainty, companies appear to be maintaining their Web technology investments -- and in some cases, increasing them. According to Tower Perrin's inaugural e-Track survey, two-thirds of respondents (233 executives...

Keeping You in the Know: Coping with Uncertainty, Employee Retention and Customer Relationship Management. (Media Bites).
December 1, 2001... ReLax, It's Only Uncertainty This hands-on guide is designed to help leaders become comfortable with ambiguity, confident with change, open to discovery and at ease with the new world of business -- to embrace uncertainty as opportunity....

The People Keeper. (Media Bites).
December 1, 2001... This book is a comprehensive source of information about the importance of harnessing each employee's potential, and the perils of avoiding it. The People Keeper: How Managers Can Attract, Motivate and Retain Better Employees draws from studies...

Harnessing Customer Information for Strategic Advantage. (Media Bites).(Brief Article)
December 1, 2001... The Data Warehousing Institute. This comprehensive study, comprised of extensive survey and case study data, indicates that Customer Relationship Management (CRM) has moved from concept to reality, but still has a long way to evolve before...

Organizations Savvy about Pay for Performance. (News and Views).(Brief Article)(Statistical Data Included)
December 1, 2001... According to the recent Annual Canadian Salary Survey released by Watson Wyatt Worldwide, variable pay schemes continue to grow in Canadian organizations, commensurate with the level of sophistication and effectiveness of their design. ...

A First for Distribution Management. (News and Views).(research chair established)(Brief Article)
December 1, 2001... The Ecole des Hautes Etudes Commerciales (HEC) at the University of Montreal recently inaugurated its new chair in distribution management, the first chair in this field in Canada. Distribution management includes all the transportation and...

High Tech: The skinny on LCD monitors. (News and Views).(Brief Article)
December 1, 2001... NEC-Mitsubishi recentty introduced its new 15-inch LCD monitor, the NEC MultiSync LCD1550V. The latest addition to their thin-frame Line of LCD monitors, the 1550V offers an advanced viewing experience complete with optional touch and...

New Software. (News and Views).
December 1, 2001... Visit www.managementmag.com for more information on the following software packages: * EPS's PROPHIX Financial software solutions for budgeting and planning * HMS's TimeControl 4 Solutions for project timekeeping *...

Putting Your Privacy Policies to the Test. (News and Views).(Brief Article)
December 1, 2001... At a recent presentation at the University of Toronto Faculty Club, Ann Cavoukian, Ontario Information and Privacy Commissioner, explained why privacy is becoming such an important business issue. "Privacy is the next business imperative....

Reflecting the vision. (News and Views).(Brief Article)
December 1, 2001... Of the 15 or so magazines sent to me each month, the one I'm sure to take home and read is Management. Your magazine reflects the vision many had for the CMA designation years ago -- to meet the needs of organizations from a broader financial...

An accurate picture. (News and Views).(Brief Article)
December 1, 2001... I was pleased to read the article "En Route to Russia" in the Business Travel column in the November 2001 issue. Together with Maurice Worsfold you gave your readers a very realistic picture of Russia with all its pros and cons. Thank you for...

Finding a Fresh Perspective: Do you need a consultant, a coach, or a mentor? (Career Intelligence).(Brief Article)
December 1, 2001... Coaching in the business context is not about bringing solutions to the person being coached -- that is what consulting entails. Coaching is about accelerating that person's learning. When determining which type of service would help you or...

Workforce Reduction: The medication and the aftertaste. (Management Trends).
December 1, 2001... In times of economic slowdown and uncertainty, many companies are quick to respond by scaling down their operations. Workforce reduction can have both negative and positive consequences for an organization and the economy in general. It is...

Driving Corporate Profitability: A customer profitability study can help increase revenues and decrease costs by indicating which customers are profitable and which ones aren't. (Business Strategies).(Brief Article)
December 1, 2001... A company's customer can greatly affect profitability through the use of corporate resources consumed. Most organizations are unaware of which customers are generating profits and why. As an organization develops a customer profitability...

Strategically Deploying E-Commerce: The integration of e-commerce into the business processes of a company is critical not only to its competitive success, but also its survival. (Special Focus on E-Commerce).
December 1, 2001... Electronic commerce is spawning new business possibilities that executives committed to ensuring the success of their organizations must integrate into their business strategies. Yet, given the newness of the technologies in question and the...

Maximizing your Web Site's Value. (Special Focus on E-Commerce).
December 1, 2001... The results of a recent study conducted by the CMA International Centre on the Web sites of Quebec-based companies show that many serve as virtual business cards, rather than valuable tools. How does your site compare? When used as a...

Making E-Commerce Profitable: What role does the Internet play in your corporate strategy? (Special Focus on E-Commerce).
December 1, 2001... Many executives are seeking the best way to strategically deploy electronic commerce (EC) in their companies. They are particularly interested in using Internet technology to enhance their value proposition. What role should the Web play in the...

Finding Your Strategic Advantage. (Special Focus on E-Commerce).
December 1, 2001... Whether you're looking for your next step inside your own organization, thinking of moving on to another company or making a radical career change, you need to understand where your strategic advantage lies If you want your career to...

Cultivating Careers: The RSC Group tosses out the traditional notion of human resources to take an innovative approach to personal career development. (Case Study).
December 1, 2001... Business gurus say the terms "human resources" and "human assets" are misnomers because they don't value people over other company resources like machinery and systems. Call them whatever you like, but it holds true that an organization's...

The World of Work in 2010: To meet the changing market needs of the 21st century strategic financial management professionals must not only know how to manage costs, but more importantly how to build value. (Case Study).
December 1, 2001... In his best-selling book The Third Wave, futurist Alvin Toffler describes three periods of evolution: the agricultural wave, which lasted from 8000 BC to the mid-18th century; the industrial wave, which lasted until the late 20th century; and...

Stepping on the Gas: From oceans to oil sands, David Hastings is a CMA on the go. (Profile).
December 1, 2001... David Hastings is the kind of self-effacing CMA who describes his life as "pretty routine." Yet, from helping establish a leading-edge new company in the Maritimes to working in the Athabasca Oil Sands in Canada's west, this New Brunswick-born...

Decision Support Systems: Using technology for successful management. (Information Technology).
December 1, 2001... The role of finance continues to be revolutionized as accountants and other financial management professionals move from being scorekeepers to decision-makers. Technology has liberalized these professionals, as enterprise resource planning...

Celling Your Best: News and notes on cellphone use, growth and future developments for those on the go. (Business Travel).
December 1, 2001... The next time you walk into a convenience or department store, don't be surprised when you see a new breed of cellphone on display -- a disposable cellphone. Talk-and-toss cellphones are expected to be available in the U.S. this October,...

Measuring Poverty: Poverty statistics can have a big influence on government spending. The challenge, however, is defining what it means to be poor. (Government Issues).(Brief Article)
December 1, 2001... The extent to which a society distributes its wealth is a big indication of its fairness. When new poverty data is released, pressure groups such as those lobbying for lower taxes, better health care, increased welfare spending and so on, rush...

A One-Stop Shop for Exporters: The World Trade Centre Montreal provides services to businesses that are looking to expand their operations into international markets. (Global View).
December 1, 2001... The World Trade Centre (WTC) Montreal was setup in 1984 by the Board of Trade of Metropolitan Montreal (BTMM) in an effort to provide export services to its members. The BTMM paved the way for a WTC in Montreal by acquiring a franchise from the...