CMA Management articles from December 2000

CMA Management archives from December 2000

Every bit counts.(International Year of the Volunteer)(Brief Article)(Statistical Data Included)(Editorial)
December 1, 2000... Since 1959, the United Nations has designated international years to draw attention to international issues. With the support of over 100 countries, 2001 was declared International Year of the Volunteer in recognition of the contribution of...

CARE: Energize Your Company with Empathy.(Review)
December 1, 2000... Life affects employees and the workplace. Care shows managers how to incorporate the imperfection and unpredictability of life into a productive management strategy. This book explores the human element of management, the element most often...

B2B Exchanges: The Killer Application in the Business-to-Business Internet Revolution.(Review)
December 1, 2000... In B2B Exchanges, Arthur Sculley and William Woods analyze the nature of the revolution that is occurring in 'Business-to-Business' (B2B) transactions as a result of the recent acceptance of the Internet by corporations. The authors make the...

New Learning Technologies: Applications, Challenges, and Success Stories from the Front Lines.(Review)
December 1, 2000... The use of technology has propelled the Lifelong learning process in new directions. Increasingly, students, teachers, trainers, and employees are exploring the challenges and benefits of using new learning technologies. New Learning...

Charities Score High on Meeting Needs.(Brief Article)(Statistical Data Included)
December 1, 2000... According to a recent survey, almost 70% of Canadians believe that charitable organizations are better at meeting the needs of the average Canadian than is government. But an even higher number (80%) of Canadians say that services provided by...

Stronger Economy Means Higher Salaries.(Brief Article)(Statistical Data Included)
December 1, 2000... Canadian employers anticipate an average increase to their salary budget of 3.7% for 2001, according to a recent survey. "Hot" skills recruiting and retention and employee communication were identified as the most important human resources...

rants and raves.
December 1, 2000... Editor'r Note: CMA Management has received several rants about "Making Your Numbers Talk" (November 2000). The intended audience for this artide was our non-CMA readership, specifically entrepreneurs and first-time managers, and not accounting...

Rethinking Strategy.(corporations reorganize in new economic climate)
December 1, 2000... The volatile business environment of the last three decades has forced companies to rethink the way that they organize their activities to meet new challenges. The need to respond to intensified global competition, to satisfy more...

Keeping Customers when Things go Wrong.(Brief Article)
December 1, 2000... Four steps to turning upset customers into fans. When it comes to dealing with dissatisfied customers, most business owners and managers believe that money-back guarantees and/or exchange policies will fix the problem. This is a lousy...

Leased or Fleeced?(understanding lease contracts)(Statistical Data Included)
December 1, 2000... The invisible side of Leasing The North American equipment leasing market exceeds $250 billion in annual sales. Canada contributes $60 billion of this rapidly expanding total. Hundreds of leasing transactions are finalized daily, featuring...

Managing a Good Cause.(voluntary organizations)
December 1, 2000... Voluntary organizations touch us at every stage of our own lives and are the principal means through which we seek to better the lives of others. In recognition of the increasingly important role of the voluntary sector, the United Nations has...

CHANGING DYNAMICS.(impact of corporate culture on employee performance)
December 1, 2000... How workforce culture can boost corporate performance Most managers, at one time or another, have been faced with the difficult decision as to how to handle an employee whose early promise faded irrevocably. Most put it down to poor hiring...

Virtual Value.(electronic learning)
December 1, 2000... E-learning helping companies and employees redefine themselves. We all understand the traditional need for ongoing education and training to be productive on the job and live more fulfilled lives. But today, the learning issue for everyone...

Reducing the Risks in Joint Ventures.
December 1, 2000... A joint venture can be a risky endeavor. However, a properly structured agreement can help mitigate the risks to support a successful partnership. A joint venture generally refers to an arrangement between two or more organizations to form...

CHOOSING A CONSULTING COMPANY.(mid-sized information technology consultants)
December 1, 2000... What size firm will help you meet your next IT challenge? As more companies look for outside help with their fast-changing information technology requirements, they're finding that one size does not necessarily fit all needs when choosing...

In Focus.(certified management accountant Pam Egan)
December 1, 2000... CMA Pam Egan sets her sights on the world at RADARSAT International When Pam Egan graduated from the University of Waterloo with an honours degree in economics and management studies in 1987, she had her sights set on the business world....

Cybertaxes.(tax issues for electronic commerce)(Brief Article)
December 1, 2000... If not addressed early and appropriately, tax issues can add risk and reduce profitability for an electronically enabled business The explosive growth of the digital economy allows commercial transactions to occur in a world without borders...

E-liquidity.(liquidity of Internet exchanges)
December 1, 2000... With the number of electronic markets on the rise today, liquidity risks can only be heightened. Knowing what the risks are is the first step to avoidinq them. "The value of an asset without cash flow is only what somebody else will pay...

Doing Business in the Arab World.(etiquette and customs)
December 1, 2000... Be prepared to move slowly, bargain and socialize! For Canadians, doing business in the Arab world can be fraught with cultural and political perils. If you are working in the Arab world you can save yourself social and cultural stress and,...

Riding the Wave.(outlook for Canadian export trade)(Brief Article)
December 1, 2000... Canada's high-tech export boom will, continue through 2001. Canadian exports of high-tech goods and services will continue their robust growth well through 2001, according to the semi-annual global export forecast issued recently by Export...

The Citizen as Customer.(government use of Internet to provide services)(Brief Article)(Statistical Data Included)
December 1, 2000... Customer service initiatives are fuelling the global, growth of e-government. Citizen demand for better service is fuelling the global growth of "e-government" as government leaders focus on matching the new standards of service set by...