Credit Union Journal articles from November 2008

Credit Union Journal archives from November 2008

Foggy Future; Boom States-Turn-Bust Have CU Leaders Looking For Breaks In The Fog--Some Have Found Them.
November 3, 2008... Byline: Michael Bartlett, Reporter SAN FRANCISCO-Credit unions from the Golden and Silver States will be meeting here this week, with a backdrop of two state economies generating neither much gold nor much silver. It wasn't that long...

Corporate CUs Are Seeking An Easing On Mark-To-Market Rules In Letter To SEC.(Southwest Corp Economic Forum)
November 3, 2008... Byline: Michael Bartlett and Ed Roberts, Staff WASHINGTON-The corporate credit unions, which are facing growing losses on their mortgage backed securities, are asking regulators to amend the rules for fair value accounting to take into...

Two Big Questions At Southwest Corp Economic Forum: How Bad Is It, How Long Will It Last?(Southwest Corp Economic Forum)
November 3, 2008... Byline: Michael Bartlett DALLAS-It wasn't hard to find the undercurrent of an Economic Forum here: how bad is it, and how long will the recession last? During Southwest Corporate's Economic Forum here, noted economists Jeff Thredgold...

New Remote Solution Seen As Differentiator.(Southwest Corp Economic Forum)
November 3, 2008... Byline: Michael Bartlett DALLAS-With credit unions more than ever looking for ways to differentiate themselves from banks, Southwest Corporate said its new remote deposit solution is proving to be one such differentiator that credit unions...

Prior To Election Results, Thredgold Suggests Race Is 'Obama's To Lose'.(Southwest Corp Economic Forum)
November 3, 2008... Byline: Michael Bartlett DALLAS-By the time many Credit Union Journal readers read this, results of the 2008 presidential election will be known. Here's one view of the race that was shared exactly one week before this week's election,...

Attention Story-Tellers (And You Should Be One!) Time To Enter.(Views & Opinion)
November 3, 2008... Byline: Frank J. Diekmann Let's get right to it: if you can't tell your credit union's story this year, you have no business telling it. And if you have no business telling it, you have no business. That said, hear ye, hear ye, this is...

CALENDAR.(Views & Opinion)(Calendar)
November 3, 2008... NOVEMBER Nov. 2-5 14th Annual CUNA Lending Council Conference, JW Marriott, Orlando Grande Lakes, Orlando, Fla. For info: 800-356-9655, ext. 4393 or csorenson@cuna.coop. Nov. 2-5 CUES CEO Network, Four Seasons Hotel, Las...

Provenant FCU President's Tussle With 'Bank Robber Bob' Leads To Suspect's Arrest.(News)
November 3, 2008... DENVER-Police are crediting last month's struggle between a robbery suspect and the president of Provenant Federal Credit Union with the capture of the bandit, who is believed to have hit as many as 14 area credit unions and banks since June....

CUs Sue Insurer Over Failed Centrix Claims.(News)
November 3, 2008... LOS ANGELES-Some of the biggest credit union participants in the failed Centrix Financial subprime auto loan program filed suit in state court against Lyndon Property Insurance recently claiming the insurer has stopped paying millions of...

LANCO FCU Starts MBL CUSO.(News)
November 3, 2008... LANCASTER, Penn.-LANCO FCU announced it has formed a new CUSO to offer member business services to other credit unions. Vision One LLC will offer a variety of services, specializing in risk analysis and loan review. It will also...

Technology Is Key To Finding Silver Lining In Financial Crisis.(Views & Opinion)
November 3, 2008... Byline: Chuck Klein The direct and indirect mortgage losses that the financial services industry are experiencing have dominated the news headlines for several months, and recent passage of the $700 billion treasury plan is a testament to...

Momentum Is Beginning To Build For A CU-Specific Bailout Package.
November 3, 2008... Byline: Ed Roberts, Washington Bureau Chief WASHINGTON-With increasing portions of the $700-billion bailout package being earmarked for banks, credit unions are looking to develop a rescue plan of their own. CUNA called on NCUA to...

Hurricane Season Brings Out Best In Movement.(Views & Opinion)
November 3, 2008... For a lot of credit unions along the Atlantic and Gulf Coast regions, we are (hopefully) nearing the end of another tough hurricane season: Hurricane Dolly, followed by Tropical Storm Fay, then the triple punch of hurricanes Gustav, Hannah and,...

On Branding: Why Change Is Not An Option.(need for branding of credit unions)(Viewpoint essay)
November 3, 2008... Byline: Paul Lucas As the presidential election draws near one thing is clear-this country is desperate for change. It's not surprising that Americans are looking for leadership that feels new and improved with a housing slump, an...

Reg Relief Repackaged As Economic Stimulus BIll.(Washington Watch)
November 3, 2008... Byline: Analysis by Ed Roberts WASHINGTON-With the banking crisis eliminating any chances for regulatory relief legislation this year, credit unions are hoping to get their main reg relief priorities on the final train leaving Congress...

NCUA Sued For Repudiating Norlarco Contract.(Washington Watch)
November 3, 2008... Byline: Analysis by Ed Roberts ALEXANDRIA, Va.-A Texas savings and loan that had contracted with Norlarco CU to service its millions in Florida mortgages filed suit against NCUA claiming the federal regulator illegally repudiated the...

Fannie And Freddie Debt Now Government Guaranteed.(Washington Watch)
November 3, 2008... Byline: Analysis by Ed Roberts WASHINGTON-The Bush administration made clear what had been implied in recent weeks, that debt issued by either Fannie Mae or Freddie Mac is now explicitly guaranteed by the federal government. Or did it?...

AGENDA.(Washington Watch)
November 3, 2008... Comment NCUA requests for comment on Share Insurance for Revocable Trust Accounts are due Dec. 15.

PEOPLE.(Washington Watch)
November 3, 2008... Teachers FCU, Farmingville, N.Y., named Thomas A. Fallon COO. TNB Card Services, Dallas, named Mitch Raymond senior vice president, product development. Elevations Credit Union, Boulder, Colo., named Gerry Agnes CEO. Enterprise...

Unbanked To 'Bank On Philadelphia'.(News From cujournal.com)
November 3, 2008... PHILADELPHIA-A dozen area credit unions have joined banks and thrifts in a new program, called Bank on Philadelphia, to recruit unbanked people and get them to join a depository institution. The program is modeled on the successful Bank on...

'Church Lady' Bandit Strikes BMI.(News From cujournal.com)(Brief article)
November 3, 2008... WESTERVILLE, Ohio-Police are hunting for a woman who has robbed four financial institutions in recent days, three in the last week, including BMI FCU. The woman, dubbed the "Church Lady" robber because her dress resembles that worn to...

Court Overturns Conviction.(News From cujournal.com)
November 3, 2008... TOLEDO, Ohio-A state appeals court reversed the conviction of one of five men involved in a string of credit union robberies that netted them almost $1 million. The conviction was reversed because the trial judge did not explain how much...

CUs Eye Key House Races.
November 3, 2008... Byline: Ed Roberts, Washington Bureau Chief WASHINGTON-Credit unions were involved in almost every one of the 535 House and Senate races but focued on a handful of races involving incumbent credit union supporters, and helping into new...

Cumorah CU Reports It Is Suffering From 'Collateral Damage'.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter LAS VEGAS-The last time Cumorah CU experienced delinquencies and foreclosures in large numbers, terrorists had wrecked the U.S. economy by highjacking planes and flying them into buildings. Now it is...

What Happens In Vegas: Advent Of 'Staycations' Keep Tourism Down.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter LAS VEGAS-Tourists are taking "staycations" rather than flocking to this gambling mecca in their usual numbers, resulting in layoffs at casinos, hotels and restaurants here in Glitter Gulch-and those...

Upside To The Bust: Housing Affordable Again.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter LAS VEGAS-With many CUs across the country awash in red ink, Nevada FCU is one of the bright spots with positive ROA and net income, despite its being located in one of the hardest hit states in the...

Economic Uncertainty At Macro Level Makes It Hard To Predict Loan Losses, Profitability At The CU Level.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter SAN DIEGO-The greater difficulty of economic forecasting has only made it more difficult to run a credit union, according to Irene Oberbauer, CEO of the $4-billion San Diego County CU, who shared these...

Booking Quality Loans, Not Stretching For Yield Among Challenges Facing CUs In 'Exciting Times'.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter SACRAMENTO, Calif.-The region around the Golden State's capital continues to struggle with a fractured housing market, rising unemployment and myriad other woes, and the head of one of California's...

Wescom Works Overtime Managing Risk.(News)(Darren Williams CEO of Wescom Credit Union)(Interview)
November 3, 2008... Byline: Michael Bartlett, Reporter PASADENA, Calif.-The process of running a credit union is significantly more complex and time-consuming these days, thanks to a sharply increased need to monitor the overall economy. That was the...

Financial Crisis Has Made Safety & Soundness Sexy.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter RENO, Nev.-Many financial industry experts have spent recent months saying credit unions have an opportunity to grab market share during these troubled times, but public awareness of CUs' strength seems...

Financial Assistance Center On Website, Other Member Outreach Efforts Are Key.(News)
November 3, 2008... Byline: Michael Bartlett, Reporter SANTA ROSA, Calif.-Despite the big challenges facing credit unions, particularly those in housing bust markets like California, there is a real opportunity to hammer home the trust factor while building...

Pacific Service Adds Online Educational Videos To Web.(News)
November 3, 2008... WALNUT CREEK, Calif.-Pacific Service Credit Union is offering two online videos which provide information about deposit insurance, financial stability, and the benefits of credit union membership on its website. The videos, titled "Why...

cujournal.com SURVEY.(News)
November 3, 2008... In the wake of the federal bailout: There is opportunity for our CU to grow 41% The opportunities are being over-hyped 22% CUs are going to feel a negative echo-effect 15% There is a lot of bailing left to do 22%

Get On The Soap Box: New Blog For Credit Unions Is Launched.
November 3, 2008... WEST PALM BEACH, Fla.-Does reading the news in the credit union community often make you want to sound off? Here's your chance to make a point and even blow off a little steam. Credit Union Journal has launched a new blog titled...

CU Quick Reads because your time counts.(News)
November 3, 2008... Becker: CUs A 'Beacon Of Hope' SEATTLE-NAFCU President Fred Becker called credit unions a "'beacons of hope" amid the current market turmoil in remarks before the Credit Union Housing Roundtable Annual Meeting. Becker emphasized that some...

Unitus Offers Shopping Spree In Wake Of Financial Crisis.(News)
November 3, 2008... Byline: Ray Birch, Correspondent PORTLAND, Ore.-Just in time for the holidays-and the dive in Wall Street stocks-Unitus Community Credit Union is offering 16 $500 shopping sprees to help members through the difficult economy. The promotion,...

Under The Microscope: Latest Developments In Research.(News)(survey of online banking services)(survey on customer satisfaction of credit union members and bank customers)(study of credit unions members credit card portfolio performances)
November 3, 2008... Three-Fourths of American Households Are Banking Online BROOKFIELD, Wis.-Over 63 million American households routinely pay their bills online and use other online banking products according to survey sponsored by CheckFree. The 2008...

Government Closing In On Implementing Mortgage Guarantee.(News)
November 3, 2008... Byline: Joe Adler, SourceMedia WASHINGTON-The government is moving closer to implementing a plan to guarantee 2 million to 3 million at-risk mortgages in return for an agreement from lenders to engage in systematic loan modifications. ...

NOW IN THE MARKET.(News)
November 3, 2008... MasterCard Launches Savings PURCHASE, N.Y.-MasterCard Worldwide has launched MasterCard Saving, which provides Debit MasterCard and eligible Prepaid MasterCard cardholders with hundreds of significant merchant-funded discounts and special...

Members Helping Members To Save On The Cost Of Fuel.(News)
November 3, 2008... Byline: Joyce Moed, Reporter LATHAM, N.Y.-Sunmark Federal Credit Union has introduced a program designed to assist its members in reducing fuel costs, while also creating dialogue between the members. Dubbed "Members Helping Members,"...

Outside Groups Pour Millions Into CU Champion Paul Kanjorski's Re-Election Bid.(News)
November 3, 2008... Byline: Ed Roberts, Washington Bureau Chief WILKES BARRE, Penn.-The radio ad opens with Mariachi music in the background, while the narrator bashes Congressman Paul Kanjorski on his stance on immigration; a product of a national...

ON DEADLINE.
November 3, 2008... NCUA Predicts Its 2009 Spending Up By 15% ALEXANDRIA, Va.-Increased supervision over troubled CUs and other actions related to the ongoing financial crisis will push up spending by NCUA approximately 15% next year, the agency said at its...

Truliant Uses Member Videos To Reach Congressman.(News)
November 3, 2008... Byline: Joyce Moed, Reporter WINSTON-SALEM, N.C.-Truliant Federal Credit Union is trying to get the attention of members of Congress with a video comprised of testimonials from three of the CU's members who live in Congressman Mel Watt's...

CUs Band Together To Host Financial Forum On TV.(News)
November 3, 2008... SAN ANTONIO-The Alamo Chapter of CUs sponsored a townhall-style Financial Forum on a local television station giving views the opportunity to ask financial experts questions about their financial concerns. The event was featured as part of...

WORTH NOTING.(News)
November 3, 2008... Boeing Wichita CU Names Corwin As CEO WICHITA, Kan.-Boeing Wichita CU, the state's largest credit union, announced last week that Robert Corwin, chief operating officer at $1.8-billion First Tech CU in Portland, Ore., was hired to be its...

Marking 1st 100 Years.(News)
November 3, 2008... MANCHESTER, N.H.-CU Journal is joining with St. Mary's Bank and CO-OP Financial Services, to recreate the first credit union transaction 100 years later. "Nov. 24, 1908 is a special day for St. Mary's Bank, one we're proud to reenact for all to...

What New Congress, Administration Will Mean.
November 10, 2008... Byline: Ed Roberts, Washington Bureau Chief WASHINGTON-While credit unions lost some friends and added some new ones in last week's elections, the major impact of the widening of Democratic majorities in the House and Senate is expected to...

WORTH NOTING.(News)
November 10, 2008... CUNA Takes Charge Of '30 Under 30' MADISON, Wis.-CUNA said last week it will launch a new version of the Filene Research Institute's "30 under 30" group to help make credit unions more relevant to young adults. Filene had indicated at the...

CU Gets Airtime, Invites Today Show To Credit Unions' 100th B-Day.(News)
November 10, 2008... Byline: Ray Birch, Correspondent MANCHESTER, N.H.-To draw national attention to St. Mary's Bank's 100th anniversary, employees from the credit union headed to the "Today Show" in New York City and captured a few minutes of fame. The...

Birthday Countdown.(News)
November 10, 2008... Byline: Ray Birch, Correspondent MANCHESTER, N.H.-America's first credit union, St. Mary's Bank, will celebrate its centennial-and the 100-year milestone of the birth of the credit union movement-on Nov. 24, 2008. Credit Union Journal will...

NOW IN THE MARKET.(News)
November 10, 2008... Transactions Soar At CUSO WARRENVILLE, Ill.-Balance Sheet Solutions LLC, the broker/dealer and investment advisory CUSO of Members United Corporate FCU, has seen more than a 400% increase in marketable securities transactions and an almost...

Lessons From Credit Union Expo & Elsewhere Around CU Land.(Views & Opinion)
November 10, 2008... Byline: Frank J. Diekmann If you knew nothing of credit unions, would you take a morning or afternoon off to travel to an "Expo" and find out more? Credit unions in the Tampa Bay area now know that at least some folks will. They have...

Call For Entries!(Views & Opinion)
November 10, 2008... Byline: Frank J. Diekmann Have you found an effective way to tell your credit union's story, or the credit union story itself? The 4th Annual Frankie Awards are now calling for entries. The awards recognize credit unions that have found an...

CALENDAR.(Views & Opinion)(Conference news)(Calendar)
November 10, 2008... NOVEMBER Nov. 12-15 AACUL Annual Meeting, TBA. For info: 800-356-9655, ext. 4019 Nov. 20 NCUA Board Meeting DECEMBER Dec. 1-5 CUNA Business Lending Institutes: Fundamentals and Credit Analysis; TradeWinds Island...

It Wasn't Easy Being Green, But CU Spirit Of Cooperation Certainly Made It Easier.(Views & Opinion)
November 10, 2008... Byline: Kelley Parks Seven and a half years ago I attended a League Marketing Workshop. I had just started working at the credit union. I didn't have a single brochure, never done a promotion, nothing, nada, zip, zilch. As the first...

CU Card Pilot Another Casualty Of Financial Crisis.(Washington Watch)(Brief article)
November 10, 2008... Byline: Analysis by Ed Roberts FRAZER, Penn.-Organizers of a credit union-owned payment card have postponed the pilot of the secure card until next year, while they work to raise money for the project in a very difficult financing...

NCUA Shakes Up Office Of Corporate CU Oversight.(Washington Watch)
November 10, 2008... Byline: Analysis by Ed Roberts ALEXANDRIA, Va.-With losses growing among the corporate network, NCUA moved aside the director of its Office of Corporate CUs last week. Kent Buckham, who has headed the corporate office for the past six...

CU Cash, Volunteers Help Supporters, But Not All Win.
November 10, 2008... Byline: Ed Roberts, Washington Bureau Chief WILKES BARRE, Penn.-Dozens of credit union volunteers fanned out days before last week's elections across Pennsylvania's 11th House district to knock on the doors of voters, many of whom had...

Losses Emerging In CUs In New Pockets Of The Nation.(Washington Watch)
November 10, 2008... Byline: Analysis by Ed Roberts SALT LAKE CITY-Losses are starting to spread to credit unions in an otherwise healthy market, with several Utah credit unions, including the state's second largest, Mountain America CU, which reported a...

NCUA Charges Manager With Plundering Tiny CU.(Washington Watch)
November 10, 2008... Byline: Analysis by Ed Roberts WICHITA FALLS, Texas-NCUA claims the manager of TexDot-WF FCU looted as much as two-thirds of the assets of the tiny credit union through phony loans, forcing the federal regulator to shutter the 55-year-old...

AGENDA.(Washington Watch)
November 10, 2008... Comment FDIC: Comments on the Temporary Liquidity Guarantee Program are due Nov. 13. Federal Reserve: Comments on Reserve Requirements of Depository Institutions are due Nov. 21.

POEPLE.(Washington Watch)
November 10, 2008... DATCU Credit Union, Denton, Texas, named Sheryl Jackson business development officer. CU Members Mortgage, Denver, Colo., named Patrick Kearney regional sales manager. Veridian CU, Waterloo, Iowa, promoted Dawn Sperfslage to...

COFCU Offers $3M In Mortgages.(News From cujournal.com)
November 10, 2008... GROTON, Conn.-Charter Oak FCU announced it is offering up to $3 million in discounted mortgages to those living in the Norwich area to help stimulate the local housing market. Under the program, area residents can apply for a half-percent...

Thunderbolt Area FCU Buys Branch.(News From cujournal.com)
November 10, 2008... MILLVILLE, N.J.-Thunderbolt Area FCU has agreed to acquire TD Banknorth's branch located at the main entrance to Millville Airport. The $12-million credit union plans to close the sale at the end of November and begin operations in the...

Delta Offers 12-Month CD At 4.5%.(News From cujournal.com)
November 10, 2008... Delta Offers 12-Month CD At 4.5% ATLANTA-In an effort to attract new savings, Delta Community CU said it is offering a 12-month CD at 4.50%. The rate on the credit union's "StandingStrong" CD is significantly higher than the national...

Member Wins Trip To CU Museum.(News From cujournal.com)
November 10, 2008... HUNTSVILLE, Ala.-Redstone FCU said a long-time member has won the credit union's 300,000 member celebration trip giveaway ,which includes an all-expenses-paid trip to New Hampshire to visit for him and his wife to America's CU Museum, then a...

Two Guilty In Gunfight At BTCU.(News From cujournal.com)(Berrien Teacher's Credit union)(Brief article)
November 10, 2008... NILES, Mich.-Two robbers pleaded guilty to charges related to last January's hold-up at Berrien Teacher's CU, during which a third accomplice was shot to death by an armed guard. Travis Curry, 22, and Glenn Porter, 22, both of Elkhart,...

Best Practices CUJ 2008.(CUJ Best Practices 2008)
November 10, 2008... In This Issue, Credit Union Journal Presents Its Annual Tribute To Best Practices In Credit Unions. For The Journal, Whose Mission Is To Be A Vital Resource To Credit Unions Seeking To Grow, The Best Practices Are A Natural Extension Of That...

Calculating Strategy; CU Is Seeking A Bonus From Its Bonus.
November 10, 2008... Byline: Ray Birch, Correspondent DEARBORN, Mich.-Plenty of credit unions offer year-end dividends. But DFCU Financial Credit Union has gone one step further and is showing non-members the type of bonus dividend they could earn by joining...

Kiosks Are 1 Thing; It's Members' Usage That Creates Success.(CUJ Best Practices 2008)
November 10, 2008... By Matt Blumenfeld, Reporter ROME. N.Y.-Kiosks with the ability to handle nearly every financial transaction under the sun are nothing new. But AmeriCU's implementation of those self-service kiosks and work to educate its members...

MFCU Finds Way To Offload The Intranet From CEO's Plate.(CUJ Best Practices 2008)
November 10, 2008... Byline: Matt Blumenfeld, Reporter SAN DIEGO-Maintaining the Intranet for a $200-million credit union is more than one man can handle, especially when it is built from scratch. But Miramar Federal Credit Union CEO Max Paul, along with...

Shot Of Life Into Downtown, Shot Of (Sustainable) Life For CU.(CUJ Best Practices 2008)
November 10, 2008... Byline: Michael Bartlett, Reporter LONGVIEW, Wash.-Fibre FCU's new operations center here is contributing locally-by helping to revitalize a tired downtown-and nationally, by having used sustainable and environmentally friendly building...

Folks Need Incentive To Change, So ALEC Gives Them One.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent GURNEE, Ill.-Incentives are what really drive e-statement participation, suggests Abbott Laboratories Employees Credit Union, which recently persuaded more than 4,800 members to opt for paperless accounts....

How, Why 1 CU's Accounting Dept. Overhauled Processes.(CUJ Best Practices 2008)(Envision Credit Union)
November 10, 2008... Byline: Joyce Moed, Reporter TALLAHASSEE, Fla.-Envision Credit Union here is making something of a Best Practice out of Best Practices. The $212-million credit union is being recognized with Credit Union Journal's Best Practices awards...

In Doing Workout Loans, City Of Boston CU Works Out Savings for Itself, Too.(CUJ Best Practices 2008)
November 10, 2008... Byline: Joyce Moed, Reporter BOSTON-As City of Boston Credit Union has worked to save money for its members via workout loans, it has found a way to save itself money, as well. The credit union estimates it has saved upwards of $30,000...

CP FCU Carves Out $2K Per Month In Savings And Grows Membership.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent JACKSON, Mich.-CP Federal Credit Union is saving more than $2,000 a month and freeing up staff by shifting to electronic item processing. The move not only benefits the credit union's bottom line, it's also...

Members Get In The Face(Book) Of Keypoint, Which Responds With Innovative Offering.(CUJ Best Practices 2008)
November 10, 2008... Byline: Michael Bartlett, Reporter SANTA CLARA, Calif.-Faced with the challenge of pleasing one of the most tech-savvy fields of membership in the country, always-innovative KeyPoint CU earned a spot in Credit Union Journal's Best Practices...

Members Always Know The (FICO) Score At PSECU.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent HARRISBURG, Penn.-Pennsylvania State Employees Credit Union is providing members with their FICO scores on a monthly basis to help them better understand what affects their credit-and better manage their...

The Gift That Keeps On Joining: MCU Program Draws Members.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent ROSEVILLE, Mich.-Credit unions have come to recognize that life changes, such as young adults moving on to college or marriage, are opportunities to attract new members inexpensively. But few have developed...

Loans To The 8th Degree; Unique Loan Partnership In New Orleans.
November 10, 2008... Byline: Matt Blumenfeld, Reporter NEW ORLEANS-Three years after the storms' passage, the devastating effects of hurricanes Katrina and Rita are still being felt in Louisiana-and in some cases becoming even more magnified, thanks to the...

Effective Site Design Seeks To Drive Desired Member Behavior At DuPage CU.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent NAPERVILLE, Ill.-Extending the credit union's reach via the Internet has become a necessity for most CUs. But to ensure sites drive business rather than take up space on the Web, design should focus on the...

An Ordinary Strategy, Extraordinary Results.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent LANSING, Mich.-Michigan State University FCU attributes its exceptional three-month summer loan promo results-which include reaching 168% of its mortgage lending goal-to candy bars and the human touch. ...

Less Paper + More Productivity; It Adds Up To Savings At Monroe County CCU.(CUJ Best Practices 2008)
November 10, 2008... Byline: Ray Birch, Correspondent MONROE, Mich.-Monroe County Community CU clamped down on employees having to shuffle paper-a process that only increases expenses and slows member service-by moving ever closer to the much-vaunted paperless...

The Good News Challenge; CU, CUSO Tackle Mortgage Servicing Issues.(CUJ Best Practices 2008)
November 10, 2008... Byline: Joyce Moed, Reporter BASKING RIDGE, N.J.-The good news for Affinity FCU and its CUSO, CUMAnet, was that by July 2007 it had grown to more than 6,000 mortgage loans in its servicing portfolio. The bad news was it had outgrown...