Credit Union Journal articles from January 2002

Credit Union Journal archives from January 2002

Journal Celebrates 5th Birthday With Old Promise, New Features.
January 7, 2002... 2002 marks the fifth birthday of The Credit Union Journal! Launched to provide a fresh, truly independent voice for credit union leaders and with a mission of helping its readers operate effective, growing credit unions, The Credit Union...

NCUA Quiet As It Operates With A Board Of One.(US National Credit Union Administration)(Brief Article)
January 7, 2002... The seventh floor at NCUA headquarters was quiet last week with NCUA Chairman Dennis Dollar completing his holiday vacation and fellow board members Yolanda Wheat and Geoff Bacino having cleaned out their offices. Everyone was waiting for...

What Credit Unions Have Planned: A Look At The Resolutions of Six CUs For This Year.(Brief Article)
January 7, 2002... Each New Year's Eve individuals resolve to lose weight, smell the roses and/or do the things they've always dreamed of. Each New Year's, too, credit unions make similar resolutions to launch new products and services, employ new strategies...

Latest Rosy Economic Reports Include Thorns, Suggest Analysts.(Brief Article)
January 7, 2002... Despite a significant uptick in consumer confidence and a number of other positive economic reports, several economists cautioned against "unrealistic optimism" about the current economy and where it is going in the next six months. "We're...

ON DEADLINE.(news from the banking industry)(Brief Article)
January 7, 2002... $1.2B LFCU To Switch SACRAMENTO, Calif. Lockheed FCU, one of the nation's largest credit unions with more than $1.2 billion in assets, has applied to state regulators with the Department of Financial Institutions (DFI) to convert to a...

City-County Using Old-Fashioned Personnel To Drive Lending Volume.(Brief Article)
January 7, 2002... Eighteen-plus loan officers for a $300-million credit union may seem like a lot to many, but one CU here says it's just right as it bids to maximize lending relationships. City County FCU is using old-fashioned face-time and new loan...

How CCFCU Deals With Dealers.(City County FCU)(Brief Article)
January 7, 2002... A lot of credit unions have gone to indirect programs or hired brokers to generate car loans, but those methods didn't work for City County FCU. Instead it has two employees working at the credit union to help members avoid dealerships for new...

Steel Plant's CU Now Operating Out Of Manager's Home.(LTV Steel Company Inc.)(Brief Article)
January 7, 2002... The $2.8-million LTV Steel Salaried FCU may have been forced out of its bankrupt sponsor's building, but the credit union is now operating from the home of its lone employee. "Liquidities are under control so they're not too concerned,"...

D'Amours Booted Off Voter Rolls In N. Hampshire Home.(NCUA Chairman Norman D'Amours )(Brief Article)
January 7, 2002... Former NCUA Chairman Norman D'Amours has been kicked off the voter rolls in this city after the Board of Registrars ruled the address D'Amours had been using is not a legal address. D'Amours, who served as a Democratic congressman from New...

WOCCU Plans Kit, Conference On Savings Mobilization.(World Council of Credit Unions)(Brief Article)
January 7, 2002... The World Council of Credit Unions (WOCCU) said it will release a tool kit called "Best Practices in Savings Mobilization" when it hosts a conference on that topic Nov. 6-7 in Washington, D.C. The Best Practices Project is being carried out by...

Police Arrest Two Heavily Armed Brothers After Robbery.(Brief Article)
January 7, 2002... Perseverance paid off for police late last month when they arrested two heavily-armed brothers and charged them with the shooting of a police officer after a robbery at Educational Community CU two weeks earlier. "We pretty much knew who...

[0] Worth Noting.(credit union news)(Brief Article)
January 7, 2002... 'Smart' ATMs Scan Check Images BOULDER, Colo.-U of C Federal Credit Union has installed ATMs at two of its branches that feature "smart" technology that include a check-scanning feature for deposits. Users can view images of deposited...

Resolutions You Could Actually Complete This Year.(Brief Article)
January 7, 2002... Chances are your list of things to do in '02 looks a lot like your list of things to get done in '01-lose weight, see a doctor, eat better-you know the drill. Save the list-it's destined to become your keys for '03. Given that, I'd like to...

Goal: To Serve Foreign Workers Honda FCU Charters State CU To Faciliate Plan.(Brief Article)
January 7, 2002... The genesis of Honda FCU's 2002 resolution goes back nearly a decade. The credit union has long sought to serve Honda employees all over the world. One option has always been to convert to a California state charter that would have allowed...

Overhauling Lending: In 2002 Firstel Expects Payoff From Three Years Of Work.(Brief Article)
January 7, 2002... For Firstel FCU, this year will see the culmination of a resolution three years in the making: the "reinvention" of its entire lending operation. "We decided we needed to take a look at the entire lending operation; at the very least, we...

For Additional Information.(Brief Article)
January 7, 2002... For additional information on these two CUs and their plans: * Honda FCU can be found on the web at www.hondafcu.org. * Firsttel FCU can be found on the web at www.efirstel.com. * Information on Rex Johnson's University of Lending...

New 'Buffer' Seeks To Boost Loan-To-Share Ratio.(1st City Savings Federal Credit Union)(Brief Article)
January 7, 2002... 1st City Savings FCU has resolved to be more efficient in 2002, as it also rolls out a new product aimed at boosting its loan-to-share ratio. That strategy is the best way, said CEO Stephen Punch, to alleviate the effect on the credit...

FFCU Resolves To Take On 0% Auto Finance Deals.(First Financial Credit Union)(Brief Article)
January 7, 2002... While millions of people will resolve to get over one phobia or another, First Financial Credit Union is determined not to fear 3.9%, 2.9% and yes, even 0% financing deals being offered by the auto manufacturers. Instead, the credit union...

Product & Service.(Brief Article)
January 7, 2002... Mich. League Teams With Centrix ENGLEWOOD, Colo.-Centrix Financial, LLC, has signed a marketing agreement with the Michigan CU League, under which the league's Service Corp. will promote the Centrix Portfolio Management Program. Centrix...

War! What War? White House Addresses NCUA.(Brief Article)
January 7, 2002... In local parlance, someone who exhibits political muscle in the Capital and gets things done is known to have "juice." And that's what NCUA Chairman Dennis Dollar and his representatives have proven to have in recent weeks, most...

PEOPLE.(Robert T. Falso)(Brief Article)
January 7, 2002... REGION I Westerly Community Credit Union, Westerly, R.I., recently promoted Robert T. Falso to chief financial officer, Mary Ellen Buckley to VP of branch operations, and June Mulcahey to human resource specialist, and the credit union...

Journal Daily.(Brief Article)
January 7, 2002... Call Center Gets New Investors DALLAS-ICU NOW, Inc., which provides 24/7 call center services to credit unions, has gotten three new investors: CUNA Mutual Group, the Michigan CU League and the Virginia CU League. The three new...

With Eye On Bottom Line, Investments Made To Increase Sales.(1st Advantage Credit Union)(Brief Article)
January 7, 2002... "What gets measured gets done.'' At least that's what Adrian "Casey" Duplantier is counting on in 2002. Duplantier, CEO of 1st Advantage Credit Union here, said his financial institution recently invested in the Transcend System software that...

Low-Income Outreach Back On The Front Burner.(Brief Article)
January 7, 2002... Florida Central CU is resolved to put its visionary "store front" facility back on the front burner this year, after being distracted from the project by Sept. 11 and other events. The idea: offer check-cashing and other "non-traditional"...

Charge-Offs, Competition Inspire SELCO Resolution.(Brief Article)
January 7, 2002... It took the double whammy of increasing charge-offs and stiff competition from a neighboring credit union to inspire SELCO CUs 2002 resolution: to become the premier lending institution in its market. "You've got two big credit unions that...

Worth Noting.(Brief Article)
January 7, 2002... Cabrillo Offers E-Statements SAN DIEGO-Cabrillo CU members are now able to receive their monthly statements electronically. The CU is billing the new service, which sends statements to members via e-mail, as being more secure and faster...

Community Page.(Brief Article)
January 7, 2002... SFS Holds Charity Golf Tournament SCHENECTADY, N.Y.-Sunmark Financial Services, a subsidiary of Sunmark FCU, held the 2nd Annual Charity Golf Event which raised $12,243 to benefit City Mission of Schenectady. Texans CU Wins Best Of...

News Briefs.(Brief Article)
January 7, 2002... WesCorp Sells $1.2-Billion In Two-Day Certificates SAN DIMAS, Calif.-Western Corporate FCU (WesCorp) reported that over the past two weeks it has sold 142 year-end certificates to credit unions ranging in size from $150,000 to $75 million....

SBA Interested In Expanding Biz Loans Through CUs.(United States. Small Business Administration)(Brief Article)
January 14, 2002... Credit unions may see expanded access to federal guarantees for small business loans in the coming months as part of their efforts to boost member business lending. Top officials with the Small Business Administration (SBA) told NAFCU...

NCUA's 2002 Plans Include Reforming FOM, Investments.(United States. National Credit Union Administration)(field of membership)(Brief Article)
January 14, 2002... NCUA will take aim this year at potential field of membership (FOM) reforms, amendments to traditional credit union investment authority, and trimming the agency's spending, NCUA Chairman Dennis Dollar said during his first public addresses...

CUs Urged To Prepare Now As Rising Number Of Violent Robberies Predicted.(Jeep Country Federal Credit Union)
January 14, 2002... Credit unions may want to brace for more instances like the gunpoint kidnapping of a credit union branch manager and the hostage-taking of her family, as well as a rise in the general level of violence being committed during armed robberies,...

Branch Manager Abducted In Middle Of Night Describes Ordeal.(Brief Article)
January 14, 2002... The manager of a credit union branch here snatched from her home in the middle of the night by robbers, driven at gunpoint to the branch and ordered to open the vault while her family was held hostage, said she isn't sure there was anything...

It Isn't Easy Being Green: Decision By One CU To Build Environmentally Sensitive Building Leads To Lessons, Investments and Projected Cost Savings.(Alternatives Federal Credit Union)
January 14, 2002... Alternatives Federal Credit Union has long manifested its name in many of the products and services it offers. But the decision to apply the same philosophy to its new headquarters by erecting a "green" building, set it and its design/ build...

ON DEADLINE.(multiple topics)(Brief Article)
January 14, 2002... ATM Hit For $250K LANDIS, N.C.-Three masked men escaped with about $250,000 of cash in a daring pre-dawn raid here after overpowering two armed guards who were trying to replenish a State Employees CU ATM. The three robbers, one of them...

In Big Comeback, Mortgage Operation Is Recognized.(Mortgage Originator Magazine)(Air Academy Federal Credit Union)(Brief Article)
January 14, 2002... A new mortgage lender at Air Academy FCU was named "Rookie SuperStar" of the Year by Mortgage Originator Magazine after doing $2-million a month in mortgages, according to Steve VanSickler, AAFCU's VP of mortgage banking. The award is...

NCUA Overhauls Website To Improve Navigation.(United States. National Credit Union Administration)(Brief Article)
January 14, 2002... NCUA has redesigned its website at www.ncua.gov. The agency said it was seeking to provide greater ease in navigation and to improve features in doing the year-long project. "As we continue to move forward with our technology, I hope one day...

Member Access Illinois To Join Up With CO-OP Network.(Brief Article)
January 14, 2002... Member Access Illinois (MAI), an EFT network owned by 251 credit unions here that is the 28th largest in the country, has reached an agreement to become an owner in the CO-OP Network. MAI will bring 315 ATMs spread over 15 states and...

Despite Sponsor's Woes, Enron FCU Reports No Problems.(Enron Federal Credit Union)(Brief Article)
January 14, 2002... Enron Federal Credit Union CEO Jack McAdoo said he is committed to a "business as usual" policy despite the well-publicized woes of its sponsor, Enron Corp. Enron filed for bankruptcy protection last month and laid off more than 4,500...

NCUA Says 16.1-M Potential Underserved Members Added.(United States. National Credit Union Administration)(Brief Article)
January 14, 2002... NCUA is reporting that during 2001 a record 16.1-million Americans who live in underserved and low-income communities in the U.S. became eligible for credit union membership. The agency does not track, however, penetration rates or how...

Wells Fargo Matches CU Pricing For Int'l Transfers.(Wells Fargo and Co.)(Brief Article)
January 14, 2002... Credit unions can take a bow for leading the way in improving service and lowering prices for international remittances after banking giant Wells Fargo announced it is slashing its fees for money transfers to Mexico, says one expert. The...

Worth Noting.(multiple topics)(Brief Article)
January 14, 2002... SECU, AAA In Travel Service Deal RALEIGH, N.C.-The $7.8-billion State Employees Credit Union has reached an agreement to provide travel services to its membership through AAA Carolinas. Through the American Automobile Association's...

Low-Cost Ideas For Getting Folks Excited Over Selling.(Brief Article)
January 14, 2002... Tragedy, recession, and layoffs can create a difficult aura in which to stay motivated to make sales calls, much less to actually close sales. It's possible that all three have affected your organization in some way. This is the time...

How Your CU Can Take Firm Control And Grow This Year.(marketing strategy for Credit Unions)
January 14, 2002... Credit unions everywhere are scrambling to manage a huge increase in deposits. The key to increasing loan-to-share ratio is to think like a brand and act like a retailer. Don't be scared of the word "retail." It just means providing the...

Retail: 'Profiling,' Credit Union Style.(Brief Article)
January 14, 2002... As credit unions we often say our members are very important to us. If that's true, why don't we take the time to get to know our members better? Right now your "top" members are on your competitor's prospect list. Members who feel neglected...

With Plate Full, One Small CU Makes More Plans.(Cutting Edge FCU)(Company Profile)(Statistical Data Included)
January 14, 2002... Liz Schilling speed walks, hikes and climbs mountains. She's even sailed across the Atlantic Ocean. And, oh yeah, and she's head of a small credit union. It's no wonder that, like the self-described achiever herself, the credit union she...

Product & Service.(current events)(Brief Article)(Column)
January 14, 2002... CIA Schedules HR Webcast SAN JUAN CAPISTRANO, Calif.- Counter Intelligence Associates (CIA) reported it will offer an increasing number of live educational webcasts this year. The next scheduled webcast, set for Jan. 24th, will cover HR...

Dollar Has Full Authority As One-Person Board.(Dennis Dollar to manage National Credit Union Administration)(Brief Article)
January 14, 2002... The departures of Yolanda Wheat and Geoff Bacino from the NCUA board last month left NCUA Chairman Dennis Dollar in the unusual position of being the only sitting member of the three-person panel. This is the first time since the 1979...

Sallie Mae Turning Itself Into A Bigger Competitor.(GE Financial partnership)(Brief Article)
January 14, 2002... USA Education, Inc., the student loan company known as Sallie Mae, said last week it has signed with GE Financial to offer an array of expanded financial services to its seven-million customers. The new offerings will include insurance,...

NCUA Asks For Items In Regulatory Relief Bill.(National Credit Union Administration)(Brief Article)
January 14, 2002... NCUA representatives are scheduled to meet this week with representatives of the other financial regulators and congressional staffers to begin drafting a regulatory relief bill. Industry lobbyists are also scheduled to meet separately with...

People.(Brief Article)
January 14, 2002... REGION VI Financial Center Credit Union, Stockton, Calif., promoted Nora Stroh to executive vice president, Deborah Harper to vice president of operations, and Steve Leiga to vice president of accounting and finance, and Christopher Clark...

Journal Daily.(current events)(Brief Article)(Column)
January 14, 2002... Appraisals Cut For Some Homebuyers WASHINGTON, D.C.-Fannie Mae said it has begun a pilot program to allow CUs and other mortgage lenders to drop the appraisal requirement for credit-worthy borrowers. The easing on the appraisal...

Back-Up Generators Back On Agenda; Not Just A Matter Of Flipping Switch.(disaster planning)(Brief Article)
January 14, 2002... It started with Y2K planning and resonated again on Sept. 11: disaster planning, and in particular the debate over whether credit unions need to invest in back-up generators. "There was definitely a real upswing of interest in back-up...

What To Know About Back-Up Generators.(Brief Article)
January 14, 2002... Facilities experts at PWCampbell and Sys-tech suggested these tips to choosing and maintaining a back-up generator: * Do a complete site survey. A facilities consultant and/or utility company rep can help with this. * Check with...

For More Info.(environmentally sensitive buildings; web sites)(Brief Article)(Directory)
January 14, 2002... There is a considerable amount of info available on environmentally sensitive buildings: * www.buildings.com (Building Interiors magazine) * www.usgbc.org (U.S. Green Building Council) * www.bsr.org (Business for Social...

With Plant Teetering, Cleveland CU Seeks Merger.(LTV Steel Salaried Federal Credit Union)(Brief Article)(Statistical Data Included)
January 14, 2002... Triggered by the demise of its sole sponsor, LTV Steel Salaried FCU is planning to merge with another CU. The $2.4-million CU serves about 700 salaried employees of the LTV Steel Plant here that officially shut down in December after a...

CUNA Adjusts Asset Sizes Represented By Board.(Credit Union National Association)(Brief Article)(Statistical Data Included)
January 14, 2002... CUNA said that the asset size ranges for credit union seats on its board have been adjusted to reflect growth in credit union assets. Eight of the association's board seats are up for election this year. According to CUNA, in the...

Worth Noting.(Brief Article)(Statistical Data Included)
January 14, 2002... Year-End Rebates Being Paid SCOTTSDALE, Ariz.-Credit unions have begun announcing their year-end rebates and bonuses. Among the first is the $540-million Motorola Employees CU-West here, which paid $1.5-million in bonus/dividends and...

Community Page.(includes brief articles)(Brief Article)
January 14, 2002... KCFCU Receives 2 Awards BREMERTON, Wash.-The Washington CU League honored Kitsap Community Federal Credit Union with first place in the Louise Herring Awards and second place in the Dora Maxwell Social Responsibility competition. BCU...

Congress Prepared To Meet Wide Variety Of CU Requests.(Brief Article)
January 21, 2002... Lawmakers agreed last week to tentative legislative changes that would give NCUA greater authority to set maturity limits on loans, extend credit union participation in credit union service organizations, or CUSOs, and expand the universe of...

An In-House 'E' Solution: MacDill FCU Has Saved Money Twice, First By Moving To E-Statements, Then By Developing The Software Itself.(Brief Article)(Statistical Data Included)
January 21, 2002... As credit unions rush to beat postage hikes in a souring interest rate environment, electronic delivery of member statements promises big savings, say industry analysts Callahan & Associates and Celent Communications. Callahan recently...

SCC, CO-OP Plan Merger; Networks Also In Agreement.(Service Centers Corp; CU Cooperative)(Systems Inc.)(Brief Article)
January 21, 2002... Just days after announcing it has formed an alliance with the two other shared branching networks, Service Centers Corp. (SCC) announced plans to merge with CU Cooperative Systems, Inc. , parent to the Ontario, Calif.-based CO-OP Network,...

Comment Letters Call On NCUA To Expand Investments.(Brief Article)
January 21, 2002... Credit unions are heeding NCUA's call and asking the federal regulator to allow them to invest in a broader range of instruments. Comments submitted to NCUA on its advanced notice of proposed rulemaking (ANPR) to reform the agency's...

Man Who Predicted S&L Crisis Has Dire Forecast For CUs, Too.(Bert Ely)(Brief Article)
January 21, 2002... Credit unions are for-profit businesses undeserving of their tax-exempt status, they are rapidly losing the one thing that makes them unique-the cooperative ethic-and conversions to bank and thrift charters will gain momentum in order for...

ON DEADLINE.(Dividends from National Credit Union)(Share Insurance Fund;)(includes other news)(Brief Article)(Statistical Data Included)
January 21, 2002... NCUA Hints That NCUSIF Dividend Is In Jeopardy ALEXANDRIA, Va.-Higher than expected credit union growth last year may hurt the credit union movement by preventing NCUA from paying a dividend on the NCUSIF for the first time in seven...

More Than 800 Bills Affecting CUs Debated During 2001.(Brief Article)
January 21, 2002... During 2001 state credit union leagues worked on more than 800 pieces of legislation that could have affected or will affect their operations, according to a year-end summary produced by CUNA. Colleen Kelly, CUNA's VP of state government...

NASCUS Says It Will Press For Alternative Capital Bill.(National Association of State Credit)(Union Supervisors)(Brief Article)
January 21, 2002... The National Association of State Credit Union Supervisors (NASCUS) said it will more aggressively pursue federal legislation that would permit state regulators to allow state-chartered credit unions to supplement capital by use of...

Member Foils Card Scam, But Many Questions Remain.(Gateway Credit Union)(Brief Article)(Statistical Data Included)
January 21, 2002... A credit card scam targeting members of Gateway Credit Union here was foiled by the credit union, but a local bank customer wasn't so lucky when a $219 "fee" for the card was deducted from his account. The apparent scam involved a caller...

NYCUF Discloses Formula For Distributing Sept. 11 Funds.(Brief Article)
January 21, 2002... Families of any credit union member-from any state or country-who was lost in the terrorist attacks on Sept. 11 will receive $1,000 each from the New York Credit Union Foundation Disaster Relief Fund, officials announced last week. That...

Attention CEOs: What IT Execs Are Really Thinking.(information technology)(Brief Article)(Column)
January 21, 2002... There are hundreds of stories out there in credit union land. The story you are about to read is true. Only the names have been changed to protect the innocent. What can I say that will help credit union CEOs to understand the deranged,...

Bond Covers Latest, More Violent Type Robberies.(credit union insurance)(Brief Article)
January 21, 2002... As credit unions brace themselves for more instances like the gunpoint kidnapping of a credit union branch manager and the hostage-taking of her family, in addition to the increasing use of violence during robberies, many may be surprised to...

Nine Steps That Can Be Taken To Increase Security.(Brief Article)
January 21, 2002... Security experts from RSM McGladrey offered these security tips for credit unions: * Have one person dedicated solely to security issues. If the CU doesn't have the resources or personnel to hire someone with a law enforcement or security...

News Briefs.(Brief Article)
January 21, 2002... Shut Out Of Facility, Shared Branches Rescue CU BATON ROUGE, La.-A credit union whose members have been cut off from visiting its lone office has gotten help from a shared branch network and a local credit union. Members of Exco FCU have...

Worth Noting.(Brief Article)
January 21, 2002... Long-Time Chairman, Arnot, Dies WARREN, Mich.-Alexander Arnot, who has been a member of the board of METRO Credit Union for the past 40 years, has died. Mr. Arnot had been chairman of the board for the past 36 years, during which he also...

New Analysis Finds Branch Building Boom To Continue In Next Two Years.(Brief Article)
January 21, 2002... A new forecast for credit union branches is predicting that growth will continue at a record pace. At the same time as the nation's three primary shared branch networks for credit unions have reached an agreement to work together, a new...

Prohibition Orders Issued.
January 21, 2002... NCUA has issued prohibition orders against: * Denisha Willis, formerly of San Francisco FCU. Willis pleaded guilty to embezzlement, was sentenced to five months in jail and ordered to pay $125,295 in restitution. * Sharon Ann Streit,...

Corrections & Clarifications.(Correction Notice)
January 21, 2002... * Randy Terpstra, manager of security for RSM McGladrey was listed as the deputy chief of police in Minnetrista, Minn., in the Jan. 14 edition of The CU Journal, but his correct title is deputy chief of police for reserve operations. *...

The Survey Says!: A Look At How Chevron FCU Is Using Online Surveying Tools To Get Member Feedback For Making Decisions.(Federal Credit Union)(Brief Article)
January 21, 2002... A newly launched website may leave the staff and the CEO of one credit union patting one another on the back-while the member's experience remains a mystery. To discreetly capture members' regard of the website it launched in the Fall,...

The 2002 Credit Union Journal Technology Panel.
January 21, 2002... The following are members of The Credit Union Journal's Technology Panel. They are all given the opportunity to participate in responding to reader questions, in addition to providing input to The Journal on our technology coverage. John...

Technology News.(Brief Article)
January 21, 2002... SECU Adds Stock Plan RALEIGH, N.C.-The $7.9-billion State Employees Credit Union (SECU) has added ShareBuilder, the internet- based investment program, to its service menu. Members can choose from more than 4,000 stocks and 60 index...

Navy FCU To Distribute Apps Online To Branches.(Navy Federal Credit Union)(Brief Article)
January 21, 2002... Navy Federal's mainframe is getting a Java facelift as the $15-billion CU nears completion of the Java 2 Enterprise Edition (J2EE) conversion training process. In efforts to ease deployment methodologies at the 2.1 million-member CU, four...

What CUs Want From Vendors.(credit unions selection of information technology vendors)(Brief Article)
January 21, 2002... Service remains the No. 1 issue for credit unions in choosing and selecting technology vendors, according to a new survey by CUES Tech Port and M One, Inc., Phoenix. Functionality also rated high in choosing technology vendors, according to...

'Every Possible Way To Automate' Is PCU's Focus.(Patelco Credit Union)
January 21, 2002... It's a sign of the times that Patelco Credit Union is using member safety to introduce its enhanced electronic financial services program. After the collective shock to America from the Sept. 11 terrorist attacks and crippling of the U.S....

Patelco Offering Its E-Based Services To Other CUs To Use.(credit unions)(Brief Article)
January 21, 2002... Patelco Credit Union, one of the first credit unions in the country to develop a website and use information technology to build member service, is offering its expertise to credit unions interested in expanding electronic services. ...

'Index' Measures Tech 'Gaps'.(Brief Article)
January 21, 2002... TowerGroup has launched a new analytical tool-the TowerGroup Technology Index (TTI)-it said is designed to help financial services executives assess the effectiveness of technology investments and infrastructure. In development for more...