KMWorld articles from September 2007

KMWorld archives from September 2007

The adversity of knowledge.
September 1, 2007... I'm years late getting to Jack Welch's Jack: Straight from the Gut. I had to read it for a project I was working on recently, and I'm glad I did, but not so much for what he says. His story of his tenure as General Electric's CEO is...

The experience economy expands.
September 1, 2007... The experience economy continues to take on new dimensions. According to James H. Gilmore and B. Joseph Pine who wrote a book on the topic, the experience economy is an advanced service economy, which has begun to sell "mass customization...

The collaboration 3.0 approach.
September 1, 2007... Web 2.0 is a term initially used for a 2003 conference, after the dot.com bubble had burst, to indicate a kind of turning point for the Web. Whatever validity the term might have had a few years ago has seemingly been lost as buzzword-addled...

Dreaming of KM services.
September 1, 2007... I have a dream... about building composite knowledge management applications. In my dream, I open a Web browser and quickly pull together the KM application and data components I need in a real-time, customized fashion to do whatever business...

Keeping pace with compliance: compliance issues affect all types of organizations, whether state government departments or manufacturers. Software solutions, like those outlined in this article, are helping ease the compliance burden by automating the process.
September 1, 2007... Compliance is marked by ever-increasing complexity and an abundance of information. Software solutions are helping to ease the burden by automating and documenting the processes that are required for compliance. When the Employee Benefits...

E-discovery.(Roundtable Discussion)(Interview)
September 1, 2007... KM World recently hosted a roundtable discussion that focused on e-discovery. Led by KM World senior writer Judith Lamont, the roundtable included David Cooper, principal with Marin IT (marinit.com), a network integrator and consulting firm;...

Calling on KM to keep telecoms prosperous.(Company overview)
September 1, 2007... As the telecommunications industry has evolved to include data, video and Internet communications, as well as voice, the provider landscape has become more complex. Cable, local carriers, long-distance carriers, satellite providers, Voice over...

Trend-setting: products of 2007.
September 1, 2007... Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Our standards get higher every year, and the...

ABBYY: FlexiCapture 8.0.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... ABBYY FlexiCapture 8.0 is a dynamic data capture solution designed to process a wide variety of paper forms and documents: structured, semi-structured, and unstructured. With automatic classification and data extraction, FlexiCapture gives...

Attensity: text analytics suite.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Attensity's text analytics software rapidly and accurately transforms unstructured data into valuable, actionable information. Using Attensity's text analytics suite, global enterprises and government agencies automatically extract all the...

adenin: IntelliEnterprise.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... IntelliEnterprise is a sophisticated Intranet Suite for the entire enterprise. Manage, organize and search structured and unstructured information using the Document and Content Management module; increase productivity by automating and...

Brainware: IDC-distiller[TM].(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Fast, high-volume, template-free document processing Featuring truly "Intelligent Data Capture" (IDC), Brainware's IDC-distiller provides fast, automatic, high-volume, and template-free data extraction from any document type (invoices,...

ClearStory: Enterprise Media Server OEM Edition.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... The industry's first embeddable, pure Java EE digital media content management engine, ClearStory Enterprise Media Server (EMS) OEM Edition is powering a whole new generation of digital media applications. It gives independent software vendors...

Collexis: Collexis Search.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Collexis develops applications that range from search tools for your website to highly sophisticated discovery applications which are utilized by the intelligence community and R&D organizations. These applications allow the user to identify...

Clearview Software: Clearview 4.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Clearview is making Enterprise Content Management (ECM) exciting again with the new Clearview[TM] 4 ECM suite. A fresh, new ECM solution, Clearview is built specifically for Microsoft[R] applications and contemporary technology environments....

Connectbeam: social software application.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Connectbeam offers companies the opportunity to lead their market through innovation by deploying a safe and secure Enterprise class, social book-marking and social networking solution behind their firewall. Connectbeam application helps...

Connotate: Agent Community GEN2.0.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Connotate goes beyond search to deliver actionable intelligence by transforming the Web and enterprise into standardized, reliable information and applications. Through machine-learning and automation, our solution offers timely and reliable...

Coveo: Coveo Audio Visual Search.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Coveo Audio Video Search (CAVS), is a rich media content search application. Leveraging the success of Coveo Enterprise Search, CAVS accesses rich media content, enabling users to search across this content as easily as they would in document...

Copyright Clearance Center: Rightsphere.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Rightsphere is a revolutionary Web-based service that helps companies organize and manage all of their content usage rights in one place, and allows employees to share information with confidence. With Rightsphere, employees know instantly...

eGain: eGain OnDemand[TM].(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... eGain OnDemand[TM] is the industry's first-ever hosted software for multichannel customer service. Proven in mission-critical, large-scale deployments for over 9 years, eGain OnDemand enables companies to get their customer service operations...

EMC: Enterprise Content Integration Services.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... EMC Documentum Enterprise Content Integration Services description EMC Documentum Enterprise Content Integration (ECI) Services has pioneered a unique approach to enterprise search that enables integration of content sources via a single...

Global 360: G360 Enterprise BPM Suite.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Global 360, Inc. is a leading provider of Business Process Management and Optimization solutions for Global 2000 organizations. With over two decades of experience, Global 360 provides organizations with a competitive edge by automating,...

Exsys: Corvid[R].(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... From Data to Knowledge Exsys Corvid[R] software creates web-enabled systems that emulate a conversation with a human expert to provide situation-specific advice and recommendations. Suitable for any analytical or decision-support problems...

Grokker: Grokker Search.(Trend-Setting: PRODUCTS OF 2007)(Brief article)
September 1, 2007... Grokker is an information management, research and discovery tool that improves the way people explore, organize and share digital information. By leveraging the power of query federation, content integration (mashups) and clustering,...

Infinity Info Systems: Contact Management Solutions.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Infinity Info Systems has been the leading technology solution provider for customer relationship management (CRM) systems since 1987. Offering SalesLogix, ACT!, Sage CRM, and Microsoft CRM software and services, our staff of over 60...

ISYS: ISYS 8 enterprise search suite.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Search, Navigate and Discover More With ISYS 8 The ISYS 8 enterprise search suite from ISYS Search Software goes beyond the basic "search and retrieval" model by delivering capabilities that address several key information access...

IntelliSearch: IntelliSearch Platform 2.0.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... IntelliSearch 2.0 enables search and monitoring of all business internal and external information related to the individual's role and interest. The result is a personalized search result that can be distributed to email, SMS and personalized...

KANA: Response for Email Management.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... When is email management much more than email? When it's from KANA. KANA delivers the world's leading email response management system, proven in hundreds of successful companies around the world. KANA's email solution improves agent...

Kofax: Document Exchange Server.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Designed for organizations that are dissatisfied with manual systems to process documents that make up many business transactions, Document Exchange Server is a document-driven business process automation solution that decreases the cost, time,...

Microsoft[R]: Office SharePoint[R] Server 2007.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Microsoft[R] Office SharePoint[R] Server 2007 delivers Enterprise Search server-side capabilities within an integrated suite of business productivity tools designed to help improve organizational effectiveness. It provides out-of-the-box search...

Engenium: Conceptual Search and Automatic Clustering.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Engenium Search is an award winning and market leading Conceptual Information Access Platform. Combining the power of our conceptual search engine with our automatic clustering engine, Engenium Search empowers knowledge workers with the ability...

Noetix: Enterprise Technology Suite.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Immediate Access to Business Intelligence Noetix provides software that automatically generates metadata from enterprise applications, enabling immediate access to business intelligence data. More than 1,300 customers worldwide use Noetix's...

Northern Light: SinglePoint.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... SinglePoint is the only turn-key enterprise search application that provides centralized search, analysis, and access for diverse sources of internal, external, and licensed market intelligence. Northern Light aggregates all targeted content...

PaperThin: CommonSpot 5.0.(Trend-Setting: PRODUCTS OF 2007)(Brief article)
September 1, 2007... PaperThin's CommonSpot[TM] Named a KM World Trend-Setting Product for Third Year in a Row! PaperThin's flagship Web content management solution CommonSpot delivers intuitive and flexible Web content management. CommonSpot is easily...

Open Text: Livelink ECM--Records Management.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Livelink ECM--Records Management delivers comprehensive records management capabilities to organizations looking to establish a centralized record policy in support of compliance and legal requirements around document retention, retrieval, and...

QL2 Software: WebQL.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... WebQL is the core technology that QL2 Software's On Demand Market Intelligence solutions are built on. WebQL is a unique programming language, similar to SQL, and is designed to search large data sources, such as the Web or internal company...

SAP: SAP NetWeaver Enterprise Search.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Secure Access to SAP and Non-SAP Data SAP is the world's largest business software company. Delivering on its commitment to empowering information workers, SAP has created SAP NetWeaver Enterprise Search. This cutting-edge solution...

SpringCM: On Demand Document Management.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... SpringCM offers enterprise-class document management, capture, collaboration and workflow delivered as an on-demand Software-as-a-Service (SAAS). Designed and built by ECM industry veterans, SpringCM is easy to configure and deploy rapidly...

SAVO: Sales Enablement On Demand.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... SAVO is the industry's leading provider of Sales Enablement solutions. SAVO specializes in maximizing your sales organization's ability to communicate value and differentiation in clear, consistent and compelling ways. Through a combination of...

TOWER Software: TRIM Context 6.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... TOWER Software is the proven leader in Enterprise Content Management solutions, empowering customers to take ownership of their data and achieve success through information management. The company's award-winning TRIM Context software provides...

Wordmap: Wordmap Intelligent Text Classifier.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... Wordmap Intelligent Text Classifier is designed to add structure to unstructured content and improve the level of granularity on searches of content that already contains structure and metadata. You can use the tool in multiple ways: *...

ZyLAB: ZyIMAGE Information Access Platform.(Trend-Setting: PRODUCTS OF 2007)
September 1, 2007... A leading developer of Information Access Solutions since 1983, ZyLAB has a broad experience and knowledge base that enables us to anticipate and address the expectations of a competitive marketplace. Our award-winning, XML-based ZyIMAGE...

Breaking the lessons-learned barrier.(The Future of the Future)
September 1, 2007... A key ingredient in fast learning is capturing and sharing lessons-learned. That means continually assessing what's working, what's not working and finding ways to improve. When we discuss this notion with business and government leaders,...

Publishing solution from SchemaLogic.(Industry Watch)(Brief article)
September 1, 2007... SchemaLogic (schemalogic.com) has released its Business Semantics Management software specifically designed for media and publishing enterprises. The company reports its new publishing offering allows customers to implement a collaborative...

IxiaSoft and Nstein partner.(Industry Watch)(Brief article)
September 1, 2007... IxiaSoft (ixiasoft.com) has announced an OEM agreement with Nstein (nstein.com) whereby its TEXTML Server will be licensed to Nstein for its Ntelligent Content Management Suite (NCM Suite), an ECM and semantic analysis solution engineered...

DM and workflow on demand.(Industry Watch)
September 1, 2007... SpringCM (springcm.com) has released Version 3.9 of its on-demand document management and workflow solution, which is said to extend the company's mission to deliver affordable, comprehensive content management functionality. New features...

XyEnterprise unleashes more features.(Industry Watch)(Brief article)
September 1, 2007... XyEnterprise (xyenterprise.com) has released ContentaView 3.3, an updated version of XyEnterprise's intelligent information delivery software for interactive, textual and multimedia content via Web or DVD/CD-ROM. The company reports the...

Northern Light's SinglePoint 4.0.(Industry Watch)
September 1, 2007... Northern Light (northernlight.com) has unveiled SinglePoint 4.0, its hosted market research portal and content integration application. The company further describes SinglePoint as an enterprise search application that provides centralized...

Xythos releases XoD 1.6.(Industry Watch)
September 1, 2007... Xythos (xythos.com) has announced a significant upgrade to its secure on-demand document management service. XoD Version 1.6, which was developed for organizations that don't want to own or manage DM software, now includes more Web 2.0...

New connector for WorkSite.(Industry Watch)(ISYS Search Software )(Brief article)
September 1, 2007... ISYS Search Software (isyssearch.com) has developed a new connector that enables advanced search support for Interwoven (in terwoven.com) WorkSite Server. ISYS reports users can now incorporate Interwoven content in their document collections,...

Workflow enriches DAM.(Industry Watch)
September 1, 2007... ClearStory Systems (clearstorysystems.com) has announced ActiveMedia with Workflow Automation. The new offering is said to extend the capabilities of the Active-Media DAM solution by managing digital media projects, creative workflow, review...