KMWorld articles from September 2006

KMWorld archives from September 2006

E-mail news from IBM & Microsoft.(Microsoft Corp.'s Microsoft Exchange Server 2007)(International Business Machines Corp.'s CommonStore eMail Archiving Preload)
September 1, 2006... Heavyweights Microsoft (microsoft.com) and IBM (ibm.com) have made recent announcements in the e-mail archiving/management market space, which means that managing and searching e-mail has officially become a serious business. To this...

Step up to the knowledge economy.
September 1, 2006... In the past decade, a new and unprecedented challenge for companies of all sizes has arisen, one that could mean life or death for a particular organization. That challenge is finding a way to successfully capture and communicate the knowledge...

Smooth sailing on the BI wave.(Editorial)
September 1, 2006... IDC's (idc.com) Dan Vessett and Brian McDonough have just released a report that paints an intriguing and optimistic view of the worldwide business intelligence (BI) market. Last year, license and maintenance revenue jumped to $5.7 billion, an...

Managing web content: ECM or pure-play WCM?
September 1, 2006... By most definitions, Web content management (WCM) is a subset of enterprise content management (ECM), which in turn also includes document management, digital asset management (DAM) and records management (RM). Yet in many ways, WCM remains...

KANA Software.(ECM Solutions SHOWCASE)(Brief article)
September 1, 2006... KANA is the world leader in multi-channel customer service. We've helped over 600 companies achieve dramatic improvements in service quality and revenue. KANA's intelligent knowledge-base lets you deliver consistent, managed service across all...

TERMINALFOUR.(ECM Solutions SHOWCASE)
September 1, 2006... TERMINALFOUR provides Enterprise Content Management Solutions to improve the efficiency of the communication of information through websites, personalized portals, intranets, extranets and emerging media. Our leading out-of the-box...

Striving for e-commerce synergy: IT executives, charged with increasing online sales while keeping head counts low, are seeking solutions that will integrate with their overall knowledge management systems.
September 1, 2006... When you walk into a department store or supermarket, the placement of items does not happen on the whim of the person stocking the shelves. A lot of planning goes on behind the scenes to make the store attractive to buyers as they walk through...

KMWorld trend-setting products of 2006.
September 1, 2006... You might be asking how we go about selecting products we consider to be "trend-setting" out of the sometimes dozens of individual offerings from the roughly 300 vendors we consider to be in our "space"--combined, nearly 1,500 products were...

Future competencies to weather the storm.(The Future of the Future)
September 1, 2006... Three storms are brewing in today's business environment: globalization, the shift to solutions, and traditional/obsolete organizational structures. Alone, each of them presents formidable business challenges. Together, they are interacting to...

Why we were all wrong about financial services.
September 1, 2006... Set the scene: It's 1995. You're the executive officer--president--of the Hooverville First National Bank. It's your basic hometown-type bank... about 15 branches, all in medium-size towns of, say 20.000 people; the strip-mall and housing...

The birth of financial management: information and quality management working together.(Company overview)
September 1, 2006... In an industry that produces little more than bits and bytes (albeit in gargantuan quantities), the crown jewels of the financial services industry remain the data and documents that are either kept locked up in the data center or unreachable...

How gravity and flow explain winning in financial services.
September 1, 2006... Since the turn of the century, the financial services markets and business landscape have undergone radical changes. These changes are driven by several converging market forces. They threaten the dominance of market leaders while providing...

Best practices for mission-critical applications.(data protection by using document management systems)(financial services)
September 1, 2006... Document and image processing systems enable financial services organizations to better manage mission-critical, document-intensive business processes such as loan origination, new account enrollment and claims processing. However, these...

The new best practice: unifying banking across lines of business.
September 1, 2006... For most companies, best practices are something considered during design and implementation of a new project, service or process, and then filed away once day-today operations take over. We know how they benefit the institution, but the...

Putting knowledge to work for ... Cost savings and an enhanced customer experience.
September 1, 2006... Retail banking, insurance, brokerage and wealth management share the common objective of providing specialized and personalized customer service and support. In these increasingly competitive markets, providing excellent service can add...

Let me help you with that ...(financial services and its online services for customers)
September 1, 2006... The financial services industry has been a consistent leader in providing online services to its customers. The industry acknowledged the arrival of Web self-service years ago and has been a key driver of its adoption across other industries....

Perspectives from the customer side.
September 1, 2006... As usual in the KMWorld White Papers, our interview subjects are currently working with some of the key software companies providing solutions to--in this case--the financial services marketplace. But this group is a little unusual in that they...

Value-added relationships: understanding the dynamics of partner arrangements can shed light on the most efficient way to get from an initial business requirement to a completed implementation.
September 1, 2006... If you are a user of KM software, chances are that a third party implemented your system, not the software vendor. The probability increases if your company is small to midsize. The partner might be an IT consulting firm or systems integrator,...

KMWorld & intranets 2006 conference & exposition.(Advance Program)
September 1, 2006... Strategies and Tools for Knowledge Management, Content Management, Intranets and Portals October 31-November 2, 2006 San Jose McEnery Convention Center, San Jose, CA [ILLUSTRATION OMITTED] [ILLUSTRATION OMITTED] ...

Calendar.(Calendar)
September 1, 2006... October 06 Regulatory compliance and corporate governance Solutions for insurance November/December 06 Business intelligence Competitive intelligence Solutions for digital asset management January 07 ...