KMWorld articles from October 2006

KMWorld archives from October 2006

Business and practice: KM and the law.
October 1, 2006... As one of the most knowledge-intensive "industries" around, the legal profession is perfectly suited for knowledge management. Law firms have vast amounts of information that should be exploited to cement an advantage over competitors on behalf...

Metadata and understanding.
October 1, 2006... The solution to information overload is more information... so long as that more information is metadata. We didn't drown in information the way the info fear mongers predicted in the early 1990s because the information--more of it than anyone...

Is it growth or consolidation?(International Business Machines Corp. to acquire FileNet Corp.)
October 1, 2006... IBM (ibm.com) has announced its intention to acquire FileNet (filenet.com) by year-end for approximately $1.6 billion in cash or about $35 per share. What does this mean to the enterprise content management (ECM) industry? Is it shrinking and...

Part 2, Intelligent data capture: a trend only beginning.
October 1, 2006... Part one of this article (KMWorld July/August 2006) covered key trends and some leading firms in the intelligent data capture (IDC) marketplace. IDC, which is also called intelligent document recognition (IDR), refers to the ability to scan...

Compliance: the hazards of e-mail.
October 1, 2006... Why is the e-mail part of compliance such a headache? Each message is usually a short and simple document, with predictable metadata--To, From, Date, Subject. Yet management of those files lags far behind that of most other electronic...

Compliance: process and content.
October 1, 2006... Compliance with laws such as the Sarbanes-Oxley Act of 2002 and the Health Information Portability and Accountability Act (HIPAA) entails both process and content. Information must be seen and validated by specific individuals, and controls...

Some insurers see their data from a new perspective.
October 1, 2006... Five years can make a big difference in a company's perception of its data assets. In that time, Grange Insurance (grangeinsurance.com) went from having its data in "kind of a mess," according to Tony Simpkins, the insurer's data warehouse...

KANA Software.(INSURANCE MARKET SOURCEBOOK)
October 1, 2006... Insurance is a multi-channel business. Make sure your service is too. How can you deliver consistent, high-quality customer service through every channel, distributor and agent in your insurance network? The answer is KANA's multi-channel...

KNOVA Software.(INSURANCE MARKET SOURCEBOOK)(Company overview)(Brief article)
October 1, 2006... KNOVA: Putting Knowledge to Work for Cost Savings and an Enhanced Customer Experience Many customer service requests can be handled quickly by transactional systems on agent desktops and in contact centers or on your Web site. But the...

Building the Enterprise of the Future: a framework for transformation.(The Future of the Future)
October 1, 2006... Over the past several months, we have given you a glimpse into the Enterprise of the Future (EOF), a major initiative at the George Washington University Institute for Knowledge and Innovation (gwu.edu/~iki). We created this program in response...

The compliance imperative.(records management regulations)(Column)
October 1, 2006... To be "compliant" can mean a dozen things. Regulated industries and government are accustomed to being regulation-driven; that's a Thursday for them. General private-industry companies... not so much. In fact, many of the companies that have...

Is it time to take the spotlight off compliance?(Company overview)
October 1, 2006... In the five years since 2001, the electronic records management landscape has become dominated by pressures and compliance requirements that reflect a shift in the way organizations think they need to do business. Two major threats to the...

The world is flat-compliance goes global.
October 1, 2006... The Sarbanes-Oxley Act has been a catalyst for increased, intense focus on financial compliance, corporate governance and business best practices. It has led to renewed interest and reinforcement of existing laws. And, it has spurred the...

Understanding the ERM Challenge.(enterprise records management )
October 1, 2006... Corporate executives are painfully aware of the need for "compliance," thanks to regulations such as Sarbanes-Oxley, HIPAA, industry-specific mandates and a raft of financial scandals. Legislation now spells out what was only implicit before:...

E-discovery-the courts are evolving, are you?
October 1, 2006... It's spring of 2007 and you are evaluating a court order to produce highly detailed electronic documents, records, emails and voice mail messages. With all of your planning, who would think that an employee's cell phone could contain nearly two...

The question on everyone's mind: how to optimally manage email in the enterprise.
October 1, 2006... Many organizations today are confounded by the question "how and where should we store email files for peak performance and iron-clad compliance?" The answer includes two major classes of solutions: email archiving and records management. This...

Facilitate email records management via backup and archiving.
October 1, 2006... As enterprises struggle to manage their ever-growing stores of email and other unstructured data, many are finding their backup and recovery process severely strained and inadequate. It is becoming increasingly expensive and time-consuming to...

ECM:RIM-programs that matter. Programs that last.(enterprise content management, records and information management )
October 1, 2006... In a survey of more than 700 enterprise content management (ECM) system users by AIIM--The Enterprise Content Management Association, 89.7% agreed that "Compliance concerns related to managing electronic information are here to stay." (1) ...

Five best practices to enable records management.
October 1, 2006... "There is a significant changeover occurring in the architecture of records management solutions away from a separate records repository to in-place records management. The primary advantage of the move to in- place records management is...

Records management and the recipe for cost-effective compliance.
October 1, 2006... Forty years ago, General Electric produced the first self-cleaning conventional oven, an innovation that, over the course of its creation, incurred 100 new patents. Over the next several decades, numerous other household and consumer items were...

Quantity does matter: records management for billions of documents.(record keeping )
October 1, 2006... In the age of increasing litigation and compliance regulations, being a packrat finally pays off. Hoarding files may protect corporate officers from large fines and jail terms. Yet, it's not enough to just retain documents--it's important that...

An ounce of prevention: compliance and content governance.
October 1, 2006... Two major incidents coincided in the last several years that fundamentally changed the value we put into the word "protect." The first was 9/11, the implication being that our need to understand patterns in seemingly random information and then...

Don't forget the paper.(records management)
October 1, 2006... Despite early visionary cries of a pending "paperless office," in reality, we're still a long ways away. The truth is: much business knowledge is still stored on paper--nearly 20%, according to a recent study from the Butler Group. Even though...

Email management brings harmony to discovery, compliance and storage.
October 1, 2006... Everyone's talking about it. It's a top issue at industry events. It's permeating the entire organization--from the CFO, to legal counsel, to compliance and records managers--it's no longer just a technology thing. What once was simply an...

Preserving key business information.
October 1, 2006... After several years of soaring revenues, lots of available capital and the "dot.com bubble," many companies loosened their corporate controls. The Sarbanes-Oxley Act (SOX) was enacted in response to several business failures brought on by...

Six stages to reduce costs, risks and complexity of compliance.
October 1, 2006... Regulatory compliance is an absolute necessity in today's business environment. With growing numbers of regulations from the local, state, federal and industry levels; increasingly severe risks and penalties for non-compliance, including fines,...

Records management and regulatory compliance; Funding: the first best practice.
October 1, 2006... We're four years into Sarbanes-Oxley, even longer into our new understanding of records compliance management, and there are still many, many companies paying out big fines for failing to implement a proper infrastructure for managing and...

KMWorld best practices white papers: the whys and wherefores of a business solutions series.
October 1, 2006... Now in its 5th year, the KMWorld Best Practices White Paper series has frequently experienced the speed with which technology trends can emerge, peak and reach a "steady state" of acceptance. Topics such as "ECM," "search," or "records...

KMWorld & intranets world 2006 conference & exposition.(Conference Preview)(Company overview)
October 1, 2006... Strategies and Tools for Knowledge Management, Content Management, Intranets and Portals October 31-November 2, 2006 San Jose McEnery Convention Center, San Jose, CA [ILLUSTRATION OMITTED] [ILLUSTRATION OMITTED] ...

Exsys Inc.: Exsys Corvid.(REGULATORY COMPLIANCE AND CORPORATE GOVERNANCE PRODUCT SHOWCASE)
October 1, 2006... Create Web sites that emulate a conversation with a top expert to provide compliance advice. Exsys tools make it practical to rapidly build and deploy web-enabled systems that interact with a site visitor, ask relevant questions and use an...

TOWER Software: TRIM Context 6.(REGULATORY COMPLIANCE AND CORPORATE GOVERNANCE PRODUCT SHOWCASE)
October 1, 2006... TRIM Context 6, AIIM E-DOC Magazine 2006 Best of Show award winner for ECM Suites, is a unified Enterprise Content Management solution capable of managing and securing the full range of corporate information assets through its complete...